Diane Janzen, CVA

Senior Manager of Community Engagement at Fred Victor
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English (Native) -
  • French (Intermediate) -
  • Arabic (Elementary) -

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Jason Fehr

Diane is the ideal colleague. She is exceptionally intelligent, friendly, creative and moves projects forward efficiently.

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Credentials

  • Certified Volunteer Administrator
    Council for Certification in Volunteer Administration
    Apr, 2023
    - Nov, 2024

Experience

    • Canada
    • Non-profit Organizations
    • 100 - 200 Employee
    • Senior Manager of Community Engagement
      • Aug 2022 - Present

    • Manager of Volunteer Engagement
      • Jan 2022 - Aug 2022

    • Canada
    • Individual and Family Services
    • 1 - 100 Employee
    • Volunteer Coordinator
      • Nov 2017 - Jan 2022

      - Collaborated with supervisors of volunteers across 12 programs to recruit and orient new volunteers and support a roster of 250 volunteers, resulting in at least 50% of new volunteers continuing beyond their initial 4 month commitment. - Designed and implemented an anti-racism and anti-oppression workshop for volunteers, increasing the cohesion of diverse volunteer teams and a more empathetic delivery of services to program participants. - Contributed to the development of the… Show more - Collaborated with supervisors of volunteers across 12 programs to recruit and orient new volunteers and support a roster of 250 volunteers, resulting in at least 50% of new volunteers continuing beyond their initial 4 month commitment. - Designed and implemented an anti-racism and anti-oppression workshop for volunteers, increasing the cohesion of diverse volunteer teams and a more empathetic delivery of services to program participants. - Contributed to the development of the organization’s Anti-Racism and Anti-Oppression (ARAO) Policy through active membership on the ARAO Committee. Show less - Collaborated with supervisors of volunteers across 12 programs to recruit and orient new volunteers and support a roster of 250 volunteers, resulting in at least 50% of new volunteers continuing beyond their initial 4 month commitment. - Designed and implemented an anti-racism and anti-oppression workshop for volunteers, increasing the cohesion of diverse volunteer teams and a more empathetic delivery of services to program participants. - Contributed to the development of the… Show more - Collaborated with supervisors of volunteers across 12 programs to recruit and orient new volunteers and support a roster of 250 volunteers, resulting in at least 50% of new volunteers continuing beyond their initial 4 month commitment. - Designed and implemented an anti-racism and anti-oppression workshop for volunteers, increasing the cohesion of diverse volunteer teams and a more empathetic delivery of services to program participants. - Contributed to the development of the organization’s Anti-Racism and Anti-Oppression (ARAO) Policy through active membership on the ARAO Committee. Show less

    • Program Coordinator
      • Mar 2017 - Nov 2017

      - Analyzed the communication channels used by the organization to educate Canadians about the situation faced by Palestinians, and designed and implemented strategies for improvement. - Surveyed local chapters and volunteers across the country to better understand local contexts and develop a strategy for engagement and support. - Analyzed the communication channels used by the organization to educate Canadians about the situation faced by Palestinians, and designed and implemented strategies for improvement. - Surveyed local chapters and volunteers across the country to better understand local contexts and develop a strategy for engagement and support.

    • Fundraising, Program and Business Development Advisor
      • Jan 2016 - Oct 2016

      • Built the capacity of a team (from management, project, finance, and monitoring and evaluation departments) to evaluate potential funding opportunities, develop proposals, and manage financial tracking and reporting to multiple donors. Major results include 160,000 Euro of funding from the Netherlands Embassy in Nigeria for a 3-year project, and being among 5% of 1,600 applicants invited by the UN Trust Fund for Women to submit a full project proposal addressing violence against women and… Show more • Built the capacity of a team (from management, project, finance, and monitoring and evaluation departments) to evaluate potential funding opportunities, develop proposals, and manage financial tracking and reporting to multiple donors. Major results include 160,000 Euro of funding from the Netherlands Embassy in Nigeria for a 3-year project, and being among 5% of 1,600 applicants invited by the UN Trust Fund for Women to submit a full project proposal addressing violence against women and girls. • Helped the organization develop a fundraising strategy to diversify their funding in order to improve the financial sustainability of the organization. • Guided the human resources department in improving the performance evaluation process for staff and volunteers. Show less • Built the capacity of a team (from management, project, finance, and monitoring and evaluation departments) to evaluate potential funding opportunities, develop proposals, and manage financial tracking and reporting to multiple donors. Major results include 160,000 Euro of funding from the Netherlands Embassy in Nigeria for a 3-year project, and being among 5% of 1,600 applicants invited by the UN Trust Fund for Women to submit a full project proposal addressing violence against women and… Show more • Built the capacity of a team (from management, project, finance, and monitoring and evaluation departments) to evaluate potential funding opportunities, develop proposals, and manage financial tracking and reporting to multiple donors. Major results include 160,000 Euro of funding from the Netherlands Embassy in Nigeria for a 3-year project, and being among 5% of 1,600 applicants invited by the UN Trust Fund for Women to submit a full project proposal addressing violence against women and girls. • Helped the organization develop a fundraising strategy to diversify their funding in order to improve the financial sustainability of the organization. • Guided the human resources department in improving the performance evaluation process for staff and volunteers. Show less

    • Assistant Manager
      • May 2014 - Apr 2015

      • Supervised and trained volunteers in daily tasks to efficiently run one of the largest fair trade stores in Canada, ending the 2014-2015 fiscal year with close to one million dollars in sales - the top store in Canada. • Coordinated out of store sale events that totaled 8% of fiscal year sales, several were multi-day events with sales up to $20,000, creating opportunities to educate thousands of new customers about fair trade.

    • Sales Associate
      • Aug 2013 - Apr 2014

      • Created a Visual Basic Excel application to track hours and contributions of 80 volunteers, easing entering of data for volunteers and reporting for staff.

    • South Africa
    • Think Tanks
    • 1 - 100 Employee
    • Research Intern, Policy and Analysis Programme
      • Jul 2012 - Dec 2012

      • Researched and wrote a policy brief on the issues and challenges facing youth (15-35 year olds) in South Africa. • Published an op-ed on youth unemployment in the Cape Times. • Researched and wrote a policy brief on the issues and challenges facing youth (15-35 year olds) in South Africa. • Published an op-ed on youth unemployment in the Cape Times.

    • Canada
    • Retail
    • 1 - 100 Employee
    • Sales Associate
      • Feb 2011 - Jul 2011

      • Educated customers about economic justice and fair‐trading relationships. • Educated customers about economic justice and fair‐trading relationships.

    • Program Director
      • Nov 2007 - Dec 2010

      • Promoted the national organization’s research efforts on nuclear weapons, small arms and light weapons, space security, and development and peacebuilding through educational events and publications, increasing awareness on these issues among Calgarians. • Planned and facilitated workshops, including one bringing together local rifle association members and peace advocates to discuss the contentious issue of gun control, resulting in increased understand of the concerns of all the attendees… Show more • Promoted the national organization’s research efforts on nuclear weapons, small arms and light weapons, space security, and development and peacebuilding through educational events and publications, increasing awareness on these issues among Calgarians. • Planned and facilitated workshops, including one bringing together local rifle association members and peace advocates to discuss the contentious issue of gun control, resulting in increased understand of the concerns of all the attendees on this topic. • Managed a $100,000 multi-year project in collaboration with over 50 cultural, community, and faith groups to construct a peace pole sculpture in a city park, contributing to a public space for holding local peace events. • Lobbied the mayors of the six largest municipalities in the province of Alberta who were not members, to join their offices to the international nuclear disarmament Mayors for Peace organization. • Tracked finances, maintained a donor database, edited a monthly newsletter, and re-designed the organization’s website, all contributing to increasing the professionalism of the organization and the role of the sole staff person. Show less • Promoted the national organization’s research efforts on nuclear weapons, small arms and light weapons, space security, and development and peacebuilding through educational events and publications, increasing awareness on these issues among Calgarians. • Planned and facilitated workshops, including one bringing together local rifle association members and peace advocates to discuss the contentious issue of gun control, resulting in increased understand of the concerns of all the attendees… Show more • Promoted the national organization’s research efforts on nuclear weapons, small arms and light weapons, space security, and development and peacebuilding through educational events and publications, increasing awareness on these issues among Calgarians. • Planned and facilitated workshops, including one bringing together local rifle association members and peace advocates to discuss the contentious issue of gun control, resulting in increased understand of the concerns of all the attendees on this topic. • Managed a $100,000 multi-year project in collaboration with over 50 cultural, community, and faith groups to construct a peace pole sculpture in a city park, contributing to a public space for holding local peace events. • Lobbied the mayors of the six largest municipalities in the province of Alberta who were not members, to join their offices to the international nuclear disarmament Mayors for Peace organization. • Tracked finances, maintained a donor database, edited a monthly newsletter, and re-designed the organization’s website, all contributing to increasing the professionalism of the organization and the role of the sole staff person. Show less

    • Religious Institutions
    • 1 - 100 Employee
    • Human Rights Monitor
      • Jan 2003 - Jun 2006

      • Supported Palestinian and Israeli peace activists in nonviolent resistance, including successful removal of a low wall separating the south Hebron hills from the rest of the West Bank. • Coordinated the work of a team of 4-10 people in responding to accompaniment requests, documenting human rights violations, and reporting to supporters, media, and diplomats. • Researched and wrote the first yearly report on the difficulties Palestinian children from the village of Tuba face in… Show more • Supported Palestinian and Israeli peace activists in nonviolent resistance, including successful removal of a low wall separating the south Hebron hills from the rest of the West Bank. • Coordinated the work of a team of 4-10 people in responding to accompaniment requests, documenting human rights violations, and reporting to supporters, media, and diplomats. • Researched and wrote the first yearly report on the difficulties Palestinian children from the village of Tuba face in accessing education. Israeli organizations utilized the report in advocating for the children’s rights in the Israeli Knesset, and the UN Office for the Coordination of Humanitarian Affairs cited our data in their reporting. • Advocated for and implemented evaluations of personnel and projects to improve long-term strategic planning, and the skills of volunteers. The volunteer evaluation process was implemented for teams in other countries. • Presented on the Palestinian-Israeli conflict to audiences across the province of Alberta increasing awareness of the issues, and support for the work of Christian Peacemaker Teams. • Continued as a part-time volunteer until December 2012, serving on team in the West Bank once a year and/or doing advocacy work in Canada. Show less • Supported Palestinian and Israeli peace activists in nonviolent resistance, including successful removal of a low wall separating the south Hebron hills from the rest of the West Bank. • Coordinated the work of a team of 4-10 people in responding to accompaniment requests, documenting human rights violations, and reporting to supporters, media, and diplomats. • Researched and wrote the first yearly report on the difficulties Palestinian children from the village of Tuba face in… Show more • Supported Palestinian and Israeli peace activists in nonviolent resistance, including successful removal of a low wall separating the south Hebron hills from the rest of the West Bank. • Coordinated the work of a team of 4-10 people in responding to accompaniment requests, documenting human rights violations, and reporting to supporters, media, and diplomats. • Researched and wrote the first yearly report on the difficulties Palestinian children from the village of Tuba face in accessing education. Israeli organizations utilized the report in advocating for the children’s rights in the Israeli Knesset, and the UN Office for the Coordination of Humanitarian Affairs cited our data in their reporting. • Advocated for and implemented evaluations of personnel and projects to improve long-term strategic planning, and the skills of volunteers. The volunteer evaluation process was implemented for teams in other countries. • Presented on the Palestinian-Israeli conflict to audiences across the province of Alberta increasing awareness of the issues, and support for the work of Christian Peacemaker Teams. • Continued as a part-time volunteer until December 2012, serving on team in the West Bank once a year and/or doing advocacy work in Canada. Show less

  • RADSS Technology Inc.
    • Calgary, Canada
    • Computer Programmer
      • Jun 1999 - Dec 2002

      Designed the report creation portion of railcar tracking software using Visual C++ and HTML computer programming languages. Designed the report creation portion of railcar tracking software using Visual C++ and HTML computer programming languages.

Education

  • University of Notre Dame
    Master of Arts (MA), International Peace Studies
    2011 - 2013
  • The University of Calgary
    Bachelor of Science (BSc), Electrical Engineering
    1994 - 1999
  • Centennial College
    Certificate, Leadership and Inclusion
    2021 - 2021

Community

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