Engagement Reporter

• May 2020 - Present

Reported ethically and responsibly on stories refugees, asylum seekers and immigrants.I wrote Borderless' weekly newsletters that are sent every Wednesday and Saturday.Mentored Northwestern University master's students on project, "As Chicago Reopens, Immigrant Restaurateurs Reflect On An Unprecedented Year."Mentored University of Missouri master's students on audience growth research for Borderless' weekly newsletters.Practiced public speaking in events representing Borderless in panel discussions on immigration and media and presented a TED Talk and produced a weekly video podcast summer of 2020.Managed and taught field canvassers in the field canvassing program in Spring 2022 on how to engage with community members and expand our audience through surveys.Contributed to weekly meetings with executive director and art director to brainstorm on succeeding plans.Managed all social media platforms and posts for promoting brand awareness, recent stories, announcements, and fundraising campaigns.Tracked social media metrics to determine audience growth rate, volume and reach.Engaged with and responded to online audience through relevant comments.Developed and implemented strategic social media marketing plans.Photographed or videotaped news events to provide visual coverage.Interviewed sources, contacts and leads to gather information for stories.Wrote factually correct, concise and engaging news stories within tight deadlines.Developed and pursued stories independently and for assignment, covering range of topics and events.Translated Borderless Magazine stories to Arabic.Checked reference materials to obtain relevant facts.Researched and analyzed background information related to stories to provide complete and accurate information.Met deadlines with reliable, in-depth news coverage. Show less

Engagement Intern

• Jan 2020 - Apr 2020

Graduate Research Assistant

• Jan 2022 - Jun 2022

Gathered, reviewed and summarized literature from academic journals. Analyzed data to assist professors with various projects. Managed office inventory and placed new supply orders. Maintained organized filing system of paper and electronic documents. Organized department events. Gathered, reviewed and summarized literature from academic journals. Analyzed data to assist professors with various projects. Managed office inventory and placed new supply orders. Maintained organized filing system of paper and electronic documents. Organized department events.

District Office Intern

• Sep 2019 - Dec 2019

Identified and pursued research topics of interest with well-planned studies based on constituent concerns. Attended dinners and special events to meet people and develop relationships. Upheld strong constituent relations with public meetings, community events and robust feedback system through office staff. Reviewed concerns of constituents to determine required governmental action and report back to the team. Identified and pursued research topics of interest with well-planned studies based on constituent concerns. Attended dinners and special events to meet people and develop relationships. Upheld strong constituent relations with public meetings, community events and robust feedback system through office staff. Reviewed concerns of constituents to determine required governmental action and report back to the team.

Refugee Youth Program

• Jan 2019 - May 2019

As a youth program intern, I helped plan, develop, and lead the Learning Program for refugee students for Spring 2019 in the West Ridge/Albany Park area in Chicago. The Learning Program is a 16 week program designed to help recently-arrived refugee youth adapt successfully to the city of Chicago and the Chicago Public School system. I worked closely with staff to research, plan and implement every sessions activities. Duties: Translated phone calls and meetings in Arabic to clients from the North African and Middle East region. Assisted clients in navigating public transportation as well as driving them to appointments and specific destinations. Assisted youth staff with planning and promoting the spring program to parents during the month of January. Participated in all program meetings and staff development activities Provided weekly case notes for participants. Assisted staff with post-program evaluations and feedback and provide general support to the youth program staff Show less

Intern

• Sep 2018 - Nov 2018

Took part in home showings, client meetings and appointments on insurance, financial agreements and apartments leasing. Took part in home showings, client meetings and appointments on insurance, financial agreements and apartments leasing.

Sales Associate and Cashier

• Aug 2017 - Aug 2018

Sales associate and cashier mainly in the Women’s department. Occasionally covered departments such as domestic/home, fitting room, men’s departments and back storage room. Duties: Worked with sales and promoting benefits of TJX card to customers. Helped clients receive satisfactory customer service whether being at the cashier or helping customers on the floor with finding what they need. Always kept store and products tidy, clean and presentable. Sales associate and cashier mainly in the Women’s department. Occasionally covered departments such as domestic/home, fitting room, men’s departments and back storage room. Duties: Worked with sales and promoting benefits of TJX card to customers. Helped clients receive satisfactory customer service whether being at the cashier or helping customers on the floor with finding what they need. Always kept store and products tidy, clean and presentable.