Experience

Hero Innovation Group

• Canada
• Financial Services
• 1 - 100 Employee

• Senior Business Developer LATAM & EU

  • Oct 2022 - Present

• Business Developer LATAM

  • Oct 2021 - Oct 2022

• Sales Support Specialist México & LATAM

  • Jul 2021 - Oct 2021


Edutravel International
• Australia
• Education Administration Programs
• 1 - 100 Employee
• Senior Education Consultant

  • Oct 2020 - Jun 2021


MS ADVANCED EDUCATION

• United States
• Individual and Family Services

• International Student Advisor

  • Feb 2019 - Jun 2020

  Responsible for providing advice and counsel to future international students interested in studying in Australia, Canada, New Zealand, EEUU and UK, assessing academic needs and expectations, recommending academic programs and educational institutions. Preparing and processing student visa applications ensuring compliance with immigration policies and laws. Responsible for providing advice and counsel to future international students interested in studying in Australia, Canada, New Zealand, EEUU and UK, assessing academic needs and expectations, recommending academic programs and educational institutions. Preparing and processing student visa applications ensuring compliance with immigration policies and laws.



Transtar International Freight

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service/ Customs Import Operations

  • Apr 2014 - Jul 2016

  I was responsible for cultivating customer relationships for current and potential customers by utilizing excellent and in-depth knowledge of Transtar products and capabilities. I was in control of a full set of customer service activities such as generating quotations and price response; order processing, managing shipment schedules, expediting shipments, tracking, finding alternatives where necessary.

• National Warehouse Administration

  • Jan 2013 - Apr 2014

  Working under the management of the National Warehouse Manager, my role was to assist in the smooth running of imported goods in our warehouses and distribution across NSW, VIC, SA and WA. Ensuring timely and accurate delivering/ordering of all stock to our clients. Key Responsibilities:• Building and maintaining relationships with our clients.• Stock control on EDI Enterprise system. • Arranged domestic delivery as per customers’ request. • Raised transfer orders and carrying out required administration for this function. • Located stock on the EDI Enterprise system. • Chasing POD from transport companies.• Carried out general stock administration. • Generated all the documentation required for each delivery.• Maintained an updated database of all shipments deliveries and returns.• Prepared inventory reports.

• Import & Export Coordinator/ Customer Service

  • Jun 2011 - Jan 2013

  Reporting to the National Export/Import Manager, I was responsible for delivering excellent customer service to both external and internal customers and key stakeholders using different communication channels within agreed service levels.



CENTELSA

• Colombia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Logistics Coordinator

  • Apr 2003 - Jul 2007

  Reporting to the Logistics Manager, I was responsible for the coordination and communication of the transportation of materials between supply chain, the Project Management as well as our internal and external customers. In addition, ensuring that appropriate materials and other services were sourced at the best prices available as well as working towards reducing procurement project costs. Reporting to the Logistics Manager, I was responsible for the coordination and communication of the transportation of materials between supply chain, the Project Management as well as our internal and external customers. In addition, ensuring that appropriate materials and other services were sourced at the best prices available as well as working towards reducing procurement project costs.



Panalpina

• Denmark
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Import and Export Operator (Airfreight),

  • Jan 2002 - Jan 2003

  Handled and processed import and export air freight shipments while keeping in close contact with carriers and customers to ensure a high level of service at all times. Handled and processed import and export air freight shipments while keeping in close contact with carriers and customers to ensure a high level of service at all times.