Experience

Mussi Zapatos S.A.S.

• Colombia
• Retail Apparel and Fashion
• 1 - 100 Employee

• HR Director

  • Feb 2018 - Present

  * Identifying the learning needs in each department of the company and coordinate the processes that facilitates the identification of high-potential individuals at all levels of the organization.* Creating and managing metrics, goals, hiring projects and recruiting strategies* Developing and implementing a tool that communicates the learning content, news and internal processes.* Working in multiple areas to create opportunities available for career growth, lateral development moves for appropriate high-potential employees.* Ensuring the quality of the process documentation for all the recruiting steps.* Payroll administration.* Leading personnel administration including employment law and their compliance.* Administering the budget control for the labour cost.* Ensuring compliance with the company's health and safety at work plan.* Guaranteed compliance with the internal rules agreed in contracts, regulations and other labor agreements through the internal procedures authorized by the company.

• Retail sales supervisor

  • Feb 2017 - Feb 2018

  * Managing retail staff from seven MUSSI stores.* Recruiting, training, coaching counsel and disciplining employees.* Helping retail sales staff achieve sales targets.* Providing customer services in regards of question, complaints and issues.* Organizing and distributing staff schedules.* Ensuring hours of operation are following local laws.* Presiding over staff meetings.* Evaluating on-the-job performance.* Meeting financial objectives by analyizing variances; initiating corrective actions.* Ensuring standards for quality, customer service and health and safety are met.* Working on store displays.* Ensuring merchandise is clean and ready to be displayed.* Ensuring pricing is correct.

• Strategic planner

  • Aug 2015 - Feb 2017

  * Connecting the human resources area with commercial area to make the development and compensation process.* Identifying, selecting and recruiting staff.* Creating the selection and learning process to the commercial staff.* Assessing sales metrics to gauge the success of new strategies.* Preparing reports on strategy ideas for commercial director.* Supporting employee development.* Planning strategic HR initiatives to rise the sales results in the stores.* Managing staff wellness initiatives.* Carrying out internal company communications.



Empresa de acueducto y Alcantarillado de Cúcuta

• administrative and financial assistant

  • Oct 2014 - Aug 2015

  * Coordinating the commercial, administrative and financial management of the company in accordance with the policies outlined by the management. * Supporting the execution of the budget and financial planning of the company. * Submitting reports to government entities. * Supporting for the administration of human talent, its development and well-being in accordance with current laws. * Making changes to the budget. * Consolidating the required financial information * Coordinating the commercial, administrative and financial management of the company in accordance with the policies outlined by the management. * Supporting the execution of the budget and financial planning of the company. * Submitting reports to government entities. * Supporting for the administration of human talent, its development and well-being in accordance with current laws. * Making changes to the budget. * Consolidating the required financial information



Tubos del Oriente

• Colombia
• Mining
• 1 - 100 Employee

• Administrator

  • Aug 2012 - Sep 2014

  Managing processes following management guidelines with emphasis on purchasing management and supplier management, human resources management, stock control, support in sales and logistic, and support for commercial management in communication and customer service. Managing processes following management guidelines with emphasis on purchasing management and supplier management, human resources management, stock control, support in sales and logistic, and support for commercial management in communication and customer service.