Diana Mummert
Implementation Consultant at Appcast, Inc- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Erin Gunter
Diana was an incredible asset to Worldpay. She worked diligently to improve processes and fostered a creative and collaborate environment within her team. I always felt comfortable suggesting new ideas and asking to learn new things. She never micromanaged and was always willing to answer questions and provide guidance. I feel incredibly lucky to have worked for her.
Justin Bentley
Diana is undoubtably one of the driven individuals I have ever had the pleasure of working with. She never falls short of producing outstanding results, and constantly strives to set the bar higher for herself and her team. Diana's enthusiasm for life and her work truly sets herself and her team apart from others who are just there to earn a paycheck.
Erin Gunter
Diana was an incredible asset to Worldpay. She worked diligently to improve processes and fostered a creative and collaborate environment within her team. I always felt comfortable suggesting new ideas and asking to learn new things. She never micromanaged and was always willing to answer questions and provide guidance. I feel incredibly lucky to have worked for her.
Justin Bentley
Diana is undoubtably one of the driven individuals I have ever had the pleasure of working with. She never falls short of producing outstanding results, and constantly strives to set the bar higher for herself and her team. Diana's enthusiasm for life and her work truly sets herself and her team apart from others who are just there to earn a paycheck.
Erin Gunter
Diana was an incredible asset to Worldpay. She worked diligently to improve processes and fostered a creative and collaborate environment within her team. I always felt comfortable suggesting new ideas and asking to learn new things. She never micromanaged and was always willing to answer questions and provide guidance. I feel incredibly lucky to have worked for her.
Justin Bentley
Diana is undoubtably one of the driven individuals I have ever had the pleasure of working with. She never falls short of producing outstanding results, and constantly strives to set the bar higher for herself and her team. Diana's enthusiasm for life and her work truly sets herself and her team apart from others who are just there to earn a paycheck.
Erin Gunter
Diana was an incredible asset to Worldpay. She worked diligently to improve processes and fostered a creative and collaborate environment within her team. I always felt comfortable suggesting new ideas and asking to learn new things. She never micromanaged and was always willing to answer questions and provide guidance. I feel incredibly lucky to have worked for her.
Justin Bentley
Diana is undoubtably one of the driven individuals I have ever had the pleasure of working with. She never falls short of producing outstanding results, and constantly strives to set the bar higher for herself and her team. Diana's enthusiasm for life and her work truly sets herself and her team apart from others who are just there to earn a paycheck.
Experience
-
Appcast, Inc
-
United States
-
Software Development
-
300 - 400 Employee
-
Implementation Consultant
-
Nov 2021 - Present
-
-
-
ADP
-
United States
-
Human Resources Services
-
700 & Above Employee
-
Client Services Manager, Technical Support
-
Sep 2018 - Nov 2021
Manages the activities and coaches approximately 12 Technical Product Consultants. Develops and coaches staff, promotes teamwork, professionalism, and assesses performance to exceed service delivery expectations. Builds rapport and business relationships with clients and supported departments to understand their needs and priorities and to deliver effective service solutions.
-
-
Technical Product Consultant III - National Accounts
-
Jul 2016 - Aug 2018
Client Consultation and TrainingProviding daily/weekly consultation to clients on industry and system best practices. Prioritizing client retention, satisfaction, and product knowledge. Developing and delivering customized training/demos based on client specific workflows and priorities. Staying abreast on product enhancements and communicating, implementing and training on the latest features and functionality with a continued emphasis on overall process improvement. Configuration and TestingConfiguring the application based on consultative meetings with the client. This includes helping the client develop workflows that make sense with their business, developing dashboards/custom reports, restructuring e-forms, XML feeds, career sites, etc... Working with internal cross-functional teams as projects arise to deliver timely results to the client. Show less
-
-
-
Bond International Software, Inc. (now Bullhorn)
-
Greater Atlanta Area
-
Project Manager - Software Implementation Consultant
-
Mar 2015 - Jul 2016
Implementation Responsible for overseeing the implementation of Applicant Tracking, Payroll and Billing Software for clients in the Staffing and Recruiting Industry Training Developed and delivered customized training plans based on client specific workflows and priorities. Staying abreast on product enhancements and implementing and training latest features and functionality of product at the client site or via Go To Meeting sessions Project Management Establishing and communicating the project timeline to all project resources, meeting project deadlines and delivering expected results Configuration Configuring the application based on consultative meetings with the client. This included setting up Partner Integrations, creating custom XML feeds, customizing and branding the client’s web portal through manipulation of a .css file, creation and customization of client’s invoice, direct deposit, and check templates using Jasper, as well as gathering and building specification documents to send to our development team for any custom configuration work Process Improvement Creating standard processes and procedures, including documentation and workflows (for both internal and external distribution) that streamlined the implementation process Testing and Tracking Test areas of the product with the client before go live as well as testing quarterly before a development rollout. Tracked billable time, non-billable time, and expenses through our CRM system on a weekly basis Show less
-
-
-
Worldpay
-
United Kingdom
-
Financial Services
-
700 & Above Employee
-
Operational Excellence Manager
-
Jul 2010 - Mar 2015
Manage the Sourcing and On-Boarding functions of the Talent Acquisition team Provide daily coaching, direction, and training to a team of Operations Specialists Streamline processes and procedures to help the business run more efficiently Served as the Project Lead on two system implementations for Talent Acquisition System Administrator for our ATS (Taleo). Manage all candidate workflow customization, new user training, and maintenance of the system. Provide regular reporting to all business units throughout the organization Act as a Worldpay Brand Ambassador at local networking events, job fairs, and college events Oversee Social Media initiatives as it relates to Talent Acquisition Show less
-
-
-
Talagy
-
Greater Atlanta Area
-
Operations Manager - Talent Acquisition
-
Apr 2005 - Feb 2010
-
-
-
-
Recruiter/Sales Counselor
-
Aug 2004 - Mar 2005
-
-
Education
-
2002 - 2004
Georgia College and State University
Bachelor, Science and Business Administration; Management
Community
