Diana Babă
Research Analyst at WalletHub- Claim this Profile
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Bio
Experience
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WalletHub
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Research Analyst
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Jun 2020 - Nov 2023
- Conducted comprehensive data analysis for 300+ reports and 45+ surveys, identifying social and economic trends across the U.S. Compiled data for 20+ infographics on diverse topics, from special events to sports and holidays. - Researched reliable data sources and maintained current knowledge in financial markets, healthcare, education, labor, crime, real estate, and the environment. - Supervised and directed data collection strategies. - Collaborated effectively with the team to… Show more - Conducted comprehensive data analysis for 300+ reports and 45+ surveys, identifying social and economic trends across the U.S. Compiled data for 20+ infographics on diverse topics, from special events to sports and holidays. - Researched reliable data sources and maintained current knowledge in financial markets, healthcare, education, labor, crime, real estate, and the environment. - Supervised and directed data collection strategies. - Collaborated effectively with the team to launch studies, developing, and implementing research methodologies, ensuring adherence to quality standards. - Automated data collection using various Python libraries, reducing manual effort and turnaround time, and enhancing accuracy. Developed custom scripts to interact with web-based APIs for seamless data extraction. - Initiated proactive changes in collaboration with other departments to deliver comprehensive, data-driven reports to a broad audience. - Played a key role in developing proprietary financial tools, calculators, and reports, contributing to WalletHub's reputation as a trusted source. - Established training methods for optimal efficiency, creating instructions for data collection, analysis, and report preparation. Mentored junior research staff on research and analysis techniques. - Developed email templates and guidelines for data collection projects, ensuring consistency and professionalism. Conducted email outreach campaigns, meticulously recording data and feedback. Show less
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Cărtureşti
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Romania
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Retail
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100 - 200 Employee
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Book Seller
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Feb 2019 - Mar 2020
Cluj-Napoca, Cluj, Romania - Assisted customers with book suggestions and questions. - Created selling opportunities by engaging customers in conversations about products, services, and promotions. - Continually excelled both individually and as a team player, while working through challenges and fostering a positive team spirit. - Kept accurate drawer through correct handling of cash and payments. - Identified and maximized sales opportunities and increased customer retention rates. - Led training of new… Show more - Assisted customers with book suggestions and questions. - Created selling opportunities by engaging customers in conversations about products, services, and promotions. - Continually excelled both individually and as a team player, while working through challenges and fostering a positive team spirit. - Kept accurate drawer through correct handling of cash and payments. - Identified and maximized sales opportunities and increased customer retention rates. - Led training of new employees and participated in recruitment efforts. - Maintained customer satisfaction with exceptional, above-and-beyond service for requests. - Met sales quotas through good merchandising and customer service abilities. Show less
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Education
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Faculty of Letters Babeş-Bolyai University Cluj-Napoca
Bachelor of Arts - BA, ENGLISH LANGUAGE AND LITERATURE/LETTERS