Manager Health Information Management

• Apr 2020 - Present

Director of Information Systems, Health Information Management and Case Management

• Nov 2019 - Apr 2020

Information Systems Manager & Security Officer

• Jul 2016 - Nov 2019

Plan the operations of the department by establishing budget, goals, objectives and deciding on means to achieve goals by formulating action plans. Organize the department by scheduling work assignments, establishing time frames, providing needed equipment and supplies, assigning authority and responsibility, and coordinating department activities. Staff the department by hiring qualified individuals, providing work place orientation and initiation termination procedures, when necessary. Influence organizational members by motivating employees, demonstrating leadership, promoting communication and by supporting a team philosophy. Control operation of the department by establishing performance goals and standards, evaluating actual performance, managing budget compliance, assuring adherence to organizational policy and procedures, initiating disciplinary actions, and by meeting regulatory and/or accreditation standards. Report to appropriate entity expense and revenue budget variations, statistical measures, quality and risk management activities and unusual occurrences. Develop the department employees. Maintain standards for professional practice and regulatory compliance. Show less

Applications Specialist

• Aug 2011 - Jul 2016

Collaborate with departments and practices in the testing of newly integrated software programs, applications, interfaces and Meditech updates. Work with the Kansas Department of Health and Environment on interfacing the Meditech EMR to the Kansas Health Information Network for Immunizations, Syndromic Surveillance, and Electronic Lab reporting. Manage Meaningful Use and PQRS compliance for hospital and participating physicians. Including coordinating Security and Risk audit, managing and running SQL reports, building spreadsheets with results, analyzing and communicating results to Office Managers and Directors and provide guidance in trouble areas. Receive and respond to incoming calls, pages, and emails with problems and issues pertaining to the electronic medical record (EMR). Perform analysis and diagnosis of issue. Recommend and implement corrective solutions.Build relationships with software vendors to gain an understanding of application architectures and required functionality, including creating and working tasks for Meditech, LSS, Dr. First, Surescripts, Intelligent Medical Objects, Dimensional Insight, Labcorp and Medispan. Member of ICD-10 readiness committee. Tested Meditech for ICD-10 readiness, which included medical necessity testing, acute and ambulatory claims testing and all parameters for 10/01 switch.Implemented and support patient portal, including testing for go live, supporting technical issues, reseting passwords and usernames, and provide the highest support tier calls for patients having issues with logging into or navigating the patient portal. Worked in collaboration with a support team in taking five ambulatory practices from paper medical records and/or existing electronic systems to Meditech. Show less

Quality Assurance Specialist

• Oct 2010 - Aug 2011

* Ensured a quality product was released by testing all primary and secondary workflows affected within a release. * Team Lead for successfully completing testing for Clinical Quality Measures for Eligible Professionals participating in Meaningful Use. * Responsible for troubleshooting Meaningful Use reports using SQL and scheduling tools. * Involved in improving and documenting the process’s utilized by the Quality Assurance Department. *Provide technical investigation and root cause analysis of issues documented and escalated by the support team. * Successfully led the testing of the software for the Physician Quality Reporting Initiative (PQRI) for 2010. Writing and planning the execution of test cases for PQRI 2011. * Created test cases for primary and secondary workflows to be utilized by the Quality Assurance department. * Involved in researching a test automation tool to implement in the Quality Assurance Department. * Document bugs or changes communicated from clients and escalate to developers. Show less

Learning Consultant

• Apr 2010 - Oct 2010

* Identified areas for improvement within the development organization for increased education materials and support. Assisted organization executives in creating educational content for associates. Planned, designed, executed and evaluated projects pertaining to educational materials.* In working with the software release team, I created work practicums for all associates within development organization, 800 plus associates, on how to follow the new agile development process. All associates were required to complete this education and was required for all new associates. * Ensured the education curriculums for associates in the development organization were up to date and current. * Enhanced the Test Designer course education material and updated it for current processes, terminology and industry standards. Once this information was all up to date, I created an online version of this course, so that it was available to the Cerner associates outside of the United States. * Taught courses for Computerized Physician Order Entry to providers learning how to use Cerner software. Show less

Test Designer

• Sep 2006 - Apr 2010

* Ensured a quality product was released by creating test cases for all primary and secondary workflows. Provided written documentation to the customer on how to test the content of a release. Supported the Cerner India Certification team by providing assistance and technical investigation on issues.* Participated in the design of the software projects alongside the engineers and solution designer. * Created a relationship with the Cerner India Certification team and improved the communication process by starting a weekly call to review outstanding issues. * Developed a template for the Cerner India Certification team, so that the information being escalated was consistent and complete. * Worked extended hours to ensure the Cerner India Certification team had the appropriate support during critical timelines. * Participated as a member of Test Designer Committee. This committee worked to improve the quality of the test designer community by providing presentations on new tools, mentoring new test designers and creation of education material for new associates. * Represented my organization as the Acute Care Test Designer Lead. In this position, I ensured communication to test designers within the organization regarding deadlines, process information and changes and provided answers to any other questions. Show less