Diana Toonen

Sourcing and Fulfillment Manager at Forever Companies
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area, US

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Experience

    • United States
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Sourcing and Fulfillment Manager
      • Oct 2020 - Present

      - Create daily schedule of work orders by retrieving forecast and exporting data to Excel- Identify and resolve any schedule issues using troubleshooting reports; address inventory backorders and QA rejections through communication with vendors - Fulfill work orders to allocate WIP to Finished Goods; generate packing slips within inventory management software (Fishbowl)- Manage inventory control process and assist with annual audit; locate and report all issues via JIRA tickets- Support fulfillment dashboard development and assist in website image refresh project through Smartsheet- Perform as interdepartmental liaison for fulfillment to customer care, manufacturing, marketing, and product development- Conduct bi-weekly 1-on-1 meetings with direct reports

    • United States
    • Real Estate
    • Office Manager
      • Jun 2015 - Apr 2020

      - Established new electronic record-keeping & payments system (from a paper one) and rebranded LLC- Increased visibility of property listings by 5x through expanding existing listing system- Reduced contractual lease creation time by 60% from automating agreement process; minimized multi-step, error-prone procedure- Recorded accounts receivable and accounts payable transactions- Managed work orders and coordinated with vendors to obtain estimates- Handled all support and communication including: appointments, inquiries, and maintenance requests- Helped expedite annual tax filing process through data preparation and consistent documentation

    • United States
    • Railroad Equipment Manufacturing
    • 1 - 100 Employee
    • Supply Chain Analyst
      • Nov 2011 - Jan 2015

      - Improved production efficiency and shipment accuracy by 50% through developing new order forecasting process- Managed $10M account (3rd largest); provided client support and consistent communication- Increased production on-target quota by 20% from generating daily machinist data reports- Coordinated with production, quality control, shipping, and receiving to effectively dispatch daily shipments- Assisted purchasing with inventory management and material planning- Prepared inventory audit reports for year-end reconciliation- Trained 3 new data entry hires in order forecast reporting process

Education

  • University of Wisconsin-Milwaukee
    Bachelor of Business Administration - BBA, Logistics, Materials, and Supply Chain Management
    2015 - 2019

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