Experience

TIN Partners

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Catering & Operations Manager

  • Jul 2015 - Present

  Process all inbound inquires via email (3 email addresses), phone (2 phone lines) & website. In charge of booking, planning and coordinating all private & public events while maintaining the highest level of customer service and professionalism. These events include but are not limited to full service weddings, food truck events, birthday parties, corporate functions, festivals, public services, etc. In charge of overseeing event management platform. Entering in event details, menu picklists, customer contact information, payments, etc. Increasing yearly revenue by establishing new accounts, venues and partnerships while keeping quality high. Helping create and implement new event and operational practices to help benefit company efficiency. Maintaining strong communication with other Senior Management to ensure successful customer satisfaction regarding menus, service, staff, and all other event details. In charge of accounts payable for all TIN Kitchen subsidiaries, including two food trucks and full service catering department. This includes keeping track of vendor invoices, receipts, paying bills, employee expenses, and communicating with our accountants. Executing bi-weekly payroll for employees. Keeping track of hours, tip pool, deductions and PTO. In charge of company recruitment; posting jobs, coordinating interviews, executing hiring protocol, running background checks, overseeing training, staff scheduling, disciplinary action, inter-company conflict and termination. Managing all social media accounts, including but not limited to: Facebook, Instagram, Yelp, Wedding Wire, Zola, The Knot, Google, Twitter, etc. Creating content that is relevant to our brand, promoting for special events and services that we offer in order to gain more business Responsible for creating, editing and producing all menus and graphics that we use for social media, client relations, internal correspondence and company collateral Show less



Artichoke Basille's Pizza

• Greater New York City Area

• Server

  • Sep 2014 - Jun 2015



Revolution Ale House

• Charlotte, North Carolina Area

• Server

  • Mar 2013 - Jun 2014



University of North Carolina at Charlotte

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Research Assistant

  • 2013 - 2014

  Assistant for a UNCC Professor in a social psychology research experiment focused on interpersonal relationships. This included aiding in thesis writing, survey taking, and data analysis. Assistant for a UNCC Professor in a social psychology research experiment focused on interpersonal relationships. This included aiding in thesis writing, survey taking, and data analysis.



IRIS Innervision

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Clinical Psychology Intern

  • 2012 - 2014

  Introduced to this internship via my undergraduate program at UNCC. Innervision is a nonprofit social rehabilitation center which helps mentally ill patients transition into a more independent lifestyle after their time in hospitalization. During my internship I performed numerous administrative duties while also gaining hands on experience with both interaction and communication with patients. Developed a "healthy lifestyle" class during my time there where I would help patients learn the importance of exercise and the benefits of incorporating it into their every day lives. Show less



JOHNNY BRUSCOS

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Jun 2011 - Mar 2013