Experience

Shamrock Trading Corporation

• United States
• Truck Transportation
• 500 - 600 Employee

• Brokerage accountant

  • Aug 2022 - Present

• Billing Specialist

  • Feb 2022 - Aug 2022



Adonis Auto

• United States
• Transportation Programs
• 1 - 100 Employee

• Bilingual Account Manager

  • Jan 2020 - Feb 2022



Macy's

• United States
• Retail
• 700 & Above Employee

• Support Team Lead

  • May 2014 - Feb 2022

  • Direct Merchandise Team in fulfilment picking, and in the placement of merchandise on the sales floor to ensure floor readiness. • Assist customers in all aspects of service fulfilment (i.e. BOPs), and have the ability to qualify customer needs, figure out what's right for them, and then get them in touch with the right associate, MBA, or Personal Shopper. • Organize fulfilment workload when MTM is off, and focus on re-checks and hard to find items. • Maintain high customer readiness and standards by delivering a clean, neat, easy to shop store environment • Attend to customer service needs in a friendly and helpful manner when approached • Shift associates independently as workload demands • Communicate with MTMs and MSO/SSO on any merchandise or system issues • Assist other Merchandise Team Leads in performing all supervisory duties when the Merchandise Team Manager is out • Be sensitive to the needs of the store and flex into other non-selling areas as needed Show less



Surplus Sales Outlet

• Kansas City, Missouri Area

• Bilingual Sales Consultant/Assistant Store Manager

  • May 2012 - May 2014

  • Educate customers on products, promotions, and billing-related questions. • Inform customers of product prices, shipping date, inventory availability, anticipated delays, and any additional information. • Follow up on order to ensure delivery by the specified date, ensure customers are satisfied with their purchase and experience at Surplus Sales. • Answer and handle customer phone calls, faxes, and emails to ensure customer requests are processed. • Assisted customers in selecting the best product for their needs. Any Spanish speaking customers received my direct sales consultation. Show less



Mary Kay Global

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Independent Beauty Consultant

  • Nov 2011 - Dec 2013

  • Conduct one-on-one client consultations to identify skincare needs and answer questions regarding the product line. • Managed all aspects of the business including inventory control, sales and marketing, product presentation, customer relations, and bookkeeping and tax preparation. • Unearth new sales opportunities through networking and cold calling. • Conduct one-on-one client consultations to identify skincare needs and answer questions regarding the product line. • Managed all aspects of the business including inventory control, sales and marketing, product presentation, customer relations, and bookkeeping and tax preparation. • Unearth new sales opportunities through networking and cold calling.