Bookkeeper & Office Manager

• Apr 2023 - Present

Cruise Representative Agent

• Apr 2022 - Apr 2023

• Meet & greet cruise guests pleasantly and in a knowledgeable manner. • Direct guests through the terminal facility during the embarkation and disembarkation process. • Assist guests with transfers between the Airport, Hotels and Pier. • Check-in guests at Canada Place with the cruise lines’ respective software. • Assist guests with missing baggage or any issues that may arise. • Other duties as assigned according to ships and shore operations • Meet & greet cruise guests pleasantly and in a knowledgeable manner. • Direct guests through the terminal facility during the embarkation and disembarkation process. • Assist guests with transfers between the Airport, Hotels and Pier. • Check-in guests at Canada Place with the cruise lines’ respective software. • Assist guests with missing baggage or any issues that may arise. • Other duties as assigned according to ships and shore operations

Peer Leader

• Jan 2022 - Jun 2022

• Supporting and guiding new international and domestic students by sharing their experiences and knowledge. • Providing information or directions to the correct resources. • Host and schedule bi-weekly, 1-on-1 meetings with peer mentees. • Attend a meeting with Student Affairs staff members, Senior peer leaders, and other Peer Leaders. • Taking part in organizing FYF (First Year Friday Events) at least twice a term. • Counseled new students directly on course choices, schedules, and study habits. Show less

Risk Administrative Assistant

• Jun 2020 - May 2021

Responsible for the Anti-money laundering and anti-financing of terrorism risk system management to ensure the clients' satisfaction. Responsible for the Anti-money laundering and anti-financing of terrorism risk system management to ensure the clients' satisfaction.

Head of HSEQ (Health, Security, Enviroment & Quality)

• Feb 2020 - Apr 2020

Responsible for the integrated management system (HSEQ) to ensure continual improvement and compliance with the company's policies, focusing on the client's satisfaction and permanency. Responsible for the integrated management system (HSEQ) to ensure continual improvement and compliance with the company's policies, focusing on the client's satisfaction and permanency.

Risk and Quality Assistant - Alternate Compliance Officer

• Mar 2019 - Jan 2020

Developing and implementing an effective compliance program; auditing processes, practices, and documents; educating and training employees in the Risks systems; collaborating with external auditors when were needed; proposing internal controls and monitoring adherence to them; maintaining historical records for documents pertaining to the ISO 9001 compliance; reporting risks indicators monthly to the Principal Compliance Officer and the Board of Directors; submit reports required by the law applicable to the UIAF (Intelligence and financial analysis unit); among others. Show less

Administrative Assistant

• Aug 2016 - Mar 2019

Responsible for the implementation, maintenance, awareness, and any need for improvement and projects that arise in all company processes, under the guidelines of the company's integrated management system. Support to the administrative and financial operations of the company (specifically in the cost area), and implementation of improvement projects in all areas of the company. Responsible for the implementation, maintenance, awareness, and any need for improvement and projects that arise in all company processes, under the guidelines of the company's integrated management system. Support to the administrative and financial operations of the company (specifically in the cost area), and implementation of improvement projects in all areas of the company.

Administrative Accounting Assistant

• Jul 2013 - Aug 2016

Functions: Bank reconciliations, management of administrative and accounting software, invoicing, cash management better, making financial reports for client companies, liquidation, filing and payment of taxes in the government platforms. Functions: Bank reconciliations, management of administrative and accounting software, invoicing, cash management better, making financial reports for client companies, liquidation, filing and payment of taxes in the government platforms.

Auxliar de oficina

• Jun 2012 - Oct 2012

Liquidación y pagos de nómina; reembolsos de caja; atención al cliente personal y telefónicamente en recepción; diligencias y pagos de la empresa. Liquidación y pagos de nómina; reembolsos de caja; atención al cliente personal y telefónicamente en recepción; diligencias y pagos de la empresa.