Diana Smith

Customer Service Representative at Dumb Friends League
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Contact Information
us****@****om
(386) 825-5501
Location
Denver, Colorado, United States, US

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Bio

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Experience

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Customer Service Representative
      • Jun 2005 - Present

    • United States
    • Photography
    • Digital Pre-Press Technician/Director, Classified Advertising
      • Jun 2003 - Mar 2004

      Performed pre-flight duties and customer file work to suitably prepare each job for printing. Completed proofreading, layout, design, typesetting, and editing processes, sometimes completely from scratch, for print publications. Imposed film and produced film negatives of finished print jobs (for 2-color separations, 4-color jobs in CMYK, and grayscale). Imposed film for publications that ranged anywhere from one page to 150+ pages. Posted all four military newspapers in their entirety online at www.gowdyprint.com. Took over the classified advertising for the military newspapers in October 2003. My weekly sales increased from approximately $900 to $1,600 in just five months. This work included managing a database system, a great deal of customer service interaction, typesetting, proofreading, and filing weekly financial reports. Show less

    • Media Relations Coordinator
      • Jul 2001 - May 2003

      Helped launch a revised Colorado College Web site in summer 2002. Created and maintained several parts of www.ColoradoCollege.edu on a daily basis. Edited and produced Access, a monthly campus publication. Assisted national media crews and reporters from NBC’s "Today Show," USA Today, National Public Radio, New York Times, the Boston Globe, and Fox News, among others. Served as primary contact and spokesperson for regional TV, radio, and print media. Produced a monthly calendar of events. Wrote press releases announcing events, college policy, and faculty news. Worked extensively with national media consulting agencies. Public relations assignments, including crisis communication. Show less

    • Media Relations Assistant
      • Jul 1998 - Jul 2001

      Served as primary media contact for local event promotion. Acted as a liaison between the media and the campus community. Produced the Speaker’s Bureau reference manual and facilitated the program, which paired speakers from Colorado College with local organizations. Updated the news, events, and publication portions of the web site. Contributed articles to the alumni magazine and other college publications. Conducted research and maintained databases. Other duties as assigned, including clerical support. Wrote an op-ed for the Springs Magazine in 2000 about the value of a liberal arts education. Show less

Education

  • Colorado College
    Bachelor's degree, English Literature
    1994 - 1998
  • Smoky Hill High School
    International Baccalaureate diploma
    1991 - 1994

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