Diana Sara Andres
PM Sales Enablement – Process & System at Makosi- Claim this Profile
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Topline Score
Bio
Christina Brown
Diana is an exceptional project manager who is highly organized, detail-oriented, and possesses excellent leadership skills. Along with keen problem-solving abilities, Diana is thorough and diligent in creating order during complex projects. Diana partners well cross functionally and is always willing to go above and beyond to ensure the success of not only an individual project but also the success of the greater team effort!
LinkedIn User
I highly recommend my former manager, Diana, for any leadership or mentorship role. I have had the privilege of working under her supervision for the past few years and I can attest to her exceptional leadership skills. Diana has a unique ability to bring out the best in her team. She creates a positive and supportive work environment, always encouraging and pushing us to achieve our full potential. She is an excellent communicator, making sure everyone is on the same page and is aware of the project's goals and expectations. Diana is also an outstanding mentor. She takes the time to understand the strengths and weaknesses of each team member and provides personalized guidance and support to help us grow both professionally and personally. Her door is always open for questions and she is always willing to lend a helping hand. In conclusion, I believe that Diana would be an asset to any team or organization. She is a fantastic leader and mentor, and I have no doubt that she will continue to make a positive impact wherever she goes.
Christina Brown
Diana is an exceptional project manager who is highly organized, detail-oriented, and possesses excellent leadership skills. Along with keen problem-solving abilities, Diana is thorough and diligent in creating order during complex projects. Diana partners well cross functionally and is always willing to go above and beyond to ensure the success of not only an individual project but also the success of the greater team effort!
LinkedIn User
I highly recommend my former manager, Diana, for any leadership or mentorship role. I have had the privilege of working under her supervision for the past few years and I can attest to her exceptional leadership skills. Diana has a unique ability to bring out the best in her team. She creates a positive and supportive work environment, always encouraging and pushing us to achieve our full potential. She is an excellent communicator, making sure everyone is on the same page and is aware of the project's goals and expectations. Diana is also an outstanding mentor. She takes the time to understand the strengths and weaknesses of each team member and provides personalized guidance and support to help us grow both professionally and personally. Her door is always open for questions and she is always willing to lend a helping hand. In conclusion, I believe that Diana would be an asset to any team or organization. She is a fantastic leader and mentor, and I have no doubt that she will continue to make a positive impact wherever she goes.
Christina Brown
Diana is an exceptional project manager who is highly organized, detail-oriented, and possesses excellent leadership skills. Along with keen problem-solving abilities, Diana is thorough and diligent in creating order during complex projects. Diana partners well cross functionally and is always willing to go above and beyond to ensure the success of not only an individual project but also the success of the greater team effort!
LinkedIn User
I highly recommend my former manager, Diana, for any leadership or mentorship role. I have had the privilege of working under her supervision for the past few years and I can attest to her exceptional leadership skills. Diana has a unique ability to bring out the best in her team. She creates a positive and supportive work environment, always encouraging and pushing us to achieve our full potential. She is an excellent communicator, making sure everyone is on the same page and is aware of the project's goals and expectations. Diana is also an outstanding mentor. She takes the time to understand the strengths and weaknesses of each team member and provides personalized guidance and support to help us grow both professionally and personally. Her door is always open for questions and she is always willing to lend a helping hand. In conclusion, I believe that Diana would be an asset to any team or organization. She is a fantastic leader and mentor, and I have no doubt that she will continue to make a positive impact wherever she goes.
Christina Brown
Diana is an exceptional project manager who is highly organized, detail-oriented, and possesses excellent leadership skills. Along with keen problem-solving abilities, Diana is thorough and diligent in creating order during complex projects. Diana partners well cross functionally and is always willing to go above and beyond to ensure the success of not only an individual project but also the success of the greater team effort!
LinkedIn User
I highly recommend my former manager, Diana, for any leadership or mentorship role. I have had the privilege of working under her supervision for the past few years and I can attest to her exceptional leadership skills. Diana has a unique ability to bring out the best in her team. She creates a positive and supportive work environment, always encouraging and pushing us to achieve our full potential. She is an excellent communicator, making sure everyone is on the same page and is aware of the project's goals and expectations. Diana is also an outstanding mentor. She takes the time to understand the strengths and weaknesses of each team member and provides personalized guidance and support to help us grow both professionally and personally. Her door is always open for questions and she is always willing to lend a helping hand. In conclusion, I believe that Diana would be an asset to any team or organization. She is a fantastic leader and mentor, and I have no doubt that she will continue to make a positive impact wherever she goes.
Credentials
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Lean Six Sigma White Belt Certification
Aveta Business InstituteOct, 2022- Nov, 2024 -
Lean BPM - Lean Business Process Management Change Skills
UdemySep, 2021- Nov, 2024 -
Identify & Define the Problem with Business Analysis
UdemyAug, 2021- Nov, 2024 -
Teacher
Professional Regulation CommissionMay, 2022- Nov, 2024
Experience
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Makosi
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Business Consulting and Services
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400 - 500 Employee
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PM Sales Enablement – Process & System
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Mar 2023 - Present
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Sterling
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Project Manager
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Apr 2021 - Mar 2023
- Leads process improvement projects from discovery, development and implementation.- Consults with stakeholders to clarify and define project requirements and business case, including development of business requirements.- Responsible for end-to-end project management, demonstrating ownership of the entire process from beginning to end.- Communicates weekly updates to the client facing teams.- Develops and manages Knowledge-base system for client facing teams.- Acts as SME for Salesforce SOPs of client facing teams. Show less
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Project Manager
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Apr 2019 - Apr 2021
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Client Success Supervisor
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Aug 2015 - Apr 2019
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Transcom Philippines Inc.
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Philippines
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Client Services Supervisor
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Oct 2013 - Aug 2015
- Led a team of Client Services Representatives to manage achievement of daily goals - Executed production floor supervision, campaign management, and monitoring duties as required to meet hour and program objectives for a group of 10-15 agents. - Coached agents to top performance and counsels agents when necessary, administers discipline. - Studied composite reports of agent’s performance for areas of excellence and made recommendations for improvement. - Led a team of Client Services Representatives to manage achievement of daily goals - Executed production floor supervision, campaign management, and monitoring duties as required to meet hour and program objectives for a group of 10-15 agents. - Coached agents to top performance and counsels agents when necessary, administers discipline. - Studied composite reports of agent’s performance for areas of excellence and made recommendations for improvement.
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Harte Hanks
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United States
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Advertising Services
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700 & Above Employee
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Senior Operations Supervisor
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Aug 2011 - Oct 2013
- Led a team of Tier 2 Technical Support Representatives to manage achievement of daily goals - Executed production floor supervision, campaign management, and monitoring duties as required to meet hour and program objectives for a group of 10-15 agents. - Coached agents to top performance and counsels agents when necessary, administers discipline. - Studied composite reports of agent’s performance for areas of excellence and made recommendations for improvement. - Led a team of Tier 2 Technical Support Representatives to manage achievement of daily goals - Executed production floor supervision, campaign management, and monitoring duties as required to meet hour and program objectives for a group of 10-15 agents. - Coached agents to top performance and counsels agents when necessary, administers discipline. - Studied composite reports of agent’s performance for areas of excellence and made recommendations for improvement.
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PacificHub Corporation
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Philippines
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Sales Supervisor
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Dec 2007 - Apr 2010
- Led a team of Sales Representatives to manage achievement of daily goals - Executed production floor supervision, campaign management, and monitoring duties as required to meet hour and program objectives for a group of 10-15 agents. - Coached agents to top performance and counsels agents when necessary, administers discipline. - Studied composite reports of agent’s performance for areas of excellence and made recommendations for improvement. - Led a team of Sales Representatives to manage achievement of daily goals - Executed production floor supervision, campaign management, and monitoring duties as required to meet hour and program objectives for a group of 10-15 agents. - Coached agents to top performance and counsels agents when necessary, administers discipline. - Studied composite reports of agent’s performance for areas of excellence and made recommendations for improvement.
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OneWorld Connections
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Philippines
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Team Supervisor
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Sep 2005 - Dec 2007
- Led a team of Sales Representatives to manage achievement of daily goals - Executed production floor supervision, campaign management, and monitoring duties as required to meet hour and program objectives for a group of 10-15 agents. - Coached agents to top performance and counsels agents when necessary, administers discipline. - Studied composite reports of agent’s performance for areas of excellence and made recommendations for improvement. - Led a team of Sales Representatives to manage achievement of daily goals - Executed production floor supervision, campaign management, and monitoring duties as required to meet hour and program objectives for a group of 10-15 agents. - Coached agents to top performance and counsels agents when necessary, administers discipline. - Studied composite reports of agent’s performance for areas of excellence and made recommendations for improvement.
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Education
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1998 - 2002
Bicol University
Bachelor of Science in Electronics Technology - Cum Laude -
2019 - 2020
Philippine Normal University
Certified Teaching Program, Post Baccalaureate degree -
2022 - 2024
Philippine Normal University
Master of Arts in Educational Leadership and Management
Community
