Diana Santos

Legal Assistant at Bogoroch & Associates LLP
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Location
Toronto, Ontario, Canada, CA

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Experience

    • Canada
    • Law Practice
    • 1 - 100 Employee
    • Legal Assistant
      • Nov 2022 - Present
    • United States
    • Law Clerk
      • Oct 2021 - Dec 2022
    • United States
    • Wellness and Fitness Services
    • Customer Service Representative
      • Jul 2020 - Dec 2020

      • Handled over 100 incoming phone calls daily, responded to customer inquiries and offered solutions in a courteous and professional manner. • Provided exceptional customer service in a fast pace environment, for over 200 people a day by engaging customers through conversation and assisting them with any questions or concerns. • Handled over 100 incoming phone calls daily, responded to customer inquiries and offered solutions in a courteous and professional manner. • Provided exceptional customer service in a fast pace environment, for over 200 people a day by engaging customers through conversation and assisting them with any questions or concerns.

    • Real Estate
    • 1 - 100 Employee
    • Cleaning Specialist
      • Jun 2015 - Jul 2020

      • Performed cleaning services for eight residents each week. • Trusted by individuals to safely carry a house key. • Scheduled weekly appointments by considering each client’s needs. • Performed cleaning services for eight residents each week. • Trusted by individuals to safely carry a house key. • Scheduled weekly appointments by considering each client’s needs.

    • Executive Assistant
      • Mar 2017 - Jan 2019

      • Collected payments for services, recorded transactions in QuickBooks, prepared weekly invoices, sent items such as cheques for further processing and performed bank deposits. • Maintained Outlook calendars, coordinated appointments and organized meetings. • Collected payments for services, recorded transactions in QuickBooks, prepared weekly invoices, sent items such as cheques for further processing and performed bank deposits. • Maintained Outlook calendars, coordinated appointments and organized meetings.

    • Cashier/ Barista/ Waitress
      • Sep 2014 - Mar 2017

      • Provided exceptional customer service in a fast pace environment, engaging customers through conversation and assisting them with any questions or concerns. • Completed financial transactions such as managing cash registers, receipts, and inventory. • Provided exceptional customer service in a fast pace environment, engaging customers through conversation and assisting them with any questions or concerns. • Completed financial transactions such as managing cash registers, receipts, and inventory.

Education

  • Seneca College
    Office Administration, Legal Administrative Assistant/Secretary
    2020 - 2021

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