Senior Product Owner

• Sep 2022 - Present

Senior Product Owner

• Mar 2021 - Aug 2022

• Represent the brokerage and execution product teams to the business stakeholders • Collaborate with the Product Management team to understand customer and market needs • Translate customer and market needs into technical product requirements • Work within an Agile development team to document and prioritize features • Manage the product life cycle from conception through release • Communicate team and product metrics to stakeholders • Pragmatic and results driven • Implement Security and Compliance requirements Show less

Product Manager

• Mar 2019 - Dec 2020

• Translated customer requirements into workable features and collaborated with development teams to scope, design, and launch new features. • Exceeded client expectations by directing collaborative process focused on usability, scalability, and performance. • Point of contact between stakeholders and the Scrum team. • Be the facilitator between business and technical expects, in order to fulfill everyone's product expectations. • Requirement gathering, backlog maintenance and support during the sprints • Driver and owner of backlog refinement meeting. • Drives iteration goals and iteration content via prioritize epics/features from PO Establishes story acceptance criteria. • Removes impediments and re prioritization with scrum master during sprints. • Expert at understanding and anticipating the client's needs to more effectively manage the development process. Show less

Project and Quality Lead

• Oct 2012 - Feb 2019

⬧ Create, review and oversee transitions from a Risk and Control perspective. ⬧ Coordinate, oversee and implement Monthly Audit processes. ⬧ Ensure that all documentation, procedures and corporate directions are implemented and carried through. ⬧ Develop Total Country Disability strategy in alignment with our Manila counterpart ⬧ Review, adjust and create process controls ⬧ Coordinate and Lead Denial of Access strategy for Costa Rica ⬧ Act as Liaison between Risk & Control and Data Support, by coordinating and actively participating in the different initiatives, including Manager Control Assessment, Process Reviews, COB/Total Country Disability Testing, among others ⬧ Providing best in class customer support as part of the Month End Cycle by supporting issues prioritization, follow ups, escalation and metrics generation. ⬧ Oversee that implementation go through, without any setbacks for production environments. ⬧ Subject matter expert for several processes such as Private Bank and Risk Operations worldwide Show less

Supplier Manager

• Oct 2010 - Sep 2013

1. Support, administrate and improve supply chain relationships with three mayor suppliers for Americas.2. Buyer/ Planner responsibilities3. Create, compare and review forecasts information and metrics4. Ensure warranty credits and contract reviews5. Support and oversee transitions

Business Process Analyst

• Jun 2009 - Dec 2010

1. Discovered, analyzed and developed a project of over 4 million dollars savings. 2. Supported the World Wide Contracts standardization project.3. Develop process maps and documentation

Project Lead/ Transition Lead

• Mar 2008 - Jan 2009

1. Migrated Successfully 10 processes, from Brazil, Argentina and Mexico.2. Improvement plans development and implementation.3. Successfully Restructured the LA Support team for Latin America, cross train entire team, redistributes team based on their work load and time zone requirements.

Support Team, Team Lead / DB Administrator

• Aug 2005 - Dec 2008

1. Implementation of a Work environment based on ISO 9001 2. Support Pricing ,Purchasing, Education and Incentives Web site for Latin-American partners3. Conduct Support testing for Web site4. Data Base Administration for Multi country region