Experience

Metaforce Trading LLC

• United Arab Emirates
• Telecommunications
• 1 - 100 Employee

• Executive Office Administrator

  • Mar 2023 - Present



Ramrod General Trading LLC

• DIP 2, Dubai

• Sales Coordinator cum Admin Assistant

  • Mar 2021 - Mar 2023

  Ramrod Outdoor is a specialized importer and distributor with years of expertise and experience in the imports and distribution business as well as local business trading in the UAE and surrounding regions. Represents and distributes world class brands to the outdoor, sporting, camping, photographic, automotive, 4×4, promotional, incentive, corporate gift and hardware markets. Duties: • Serves as initial point of contact for sales leads through proper handling of inquiries via phone calls and e-mails • Prepares and sends official quotations to new and existing customers, and keeps regular follow-ups to get the order • Receives purchase orders and invoice them using SAP ERP software • Monitors and process orders in company website, Amazon brand stores and different customers’ portals • Constantly maintains stock on hand reports • Handles order discrepancies with proper investigation, and issues credit notes to customers • Monitors sales performance of key retail accounts and sends replenishment reports • Prepares creation files for new product listings with accuracy of information (product details, categories, barcodes, etc.) • Properly coordinates the delivery and shipping of goods with warehouse and logistics team • Keeps customers updated about their order status • Prepares shipping requirements, e.g., COO, packing lists and airway bills • Handles after-sales services like returns, repairs and replacements • Liaise with clients to gauge their needs and concerns • Keeps and updates important documents in an organized manner • Carry out administrative duties such as greeting and assisting visitors, liaising with staff in other departments, typing up letters and reports Show less



6 Degrees Advertising

• United Arab Emirates
• Advertising Services
• 1 - 100 Employee

• Media Sales Coordinator cum Admin Assistant

  • Dec 2016 - Aug 2020

  6 Degrees is an advertising company based in UAE. It has expertise in the field of Outdoor Advertising, Creative Design, Print & Production and Media & Marketing. Duties: • Coordinates sales team by managing schedules of upcoming and present advertising campaigns, as to what locations are still available and can be offered to clients • Receives LPOs from clients, pre-assess them and have them approved by the higher management • Responsible for the execution of new campaigns by sending job orders to the production team with accuracy and timeliness, thus follows-up on the installation progress and assures to meet deadlines • Acts as support to the sales team by responding to clients’ inquiries and complaints, and giving after-sales support when requested • Responsible for sales tracking and maintaining monthly report of the sales • Acts as liaison between employees and management to implement programs to drive the business forward • Manages posting of online advertisements for job vacancies, reviews received applications, phone screens and schedules them for interview • Files important documents, such as client and vendor contracts, employees’ profiles and other confidential documents in an organized manner • Writes and distributes e-mails, letters, and memos • Answers, screens, and forwards any incoming phone calls • Handles petty cash and responsible in monitoring office supplies • Provides personal assistance to the CEO Show less



Banco De Oro Unibank Inc

• Philippines

• Client Service Associate

  • Jan 2013 - Oct 2016

  BDO is a full-service universal bank in the Philippines. It provides a complete array of industry-leading products and services including Lending (corporate and consumer), Deposit-taking, Foreign Exchange, Brokering, Trust and Investments, Credit Cards, Corporate Cash Management and Remittances in the Philippines. Duties: • Receives and process all kinds of banking transactions such as verifying transactions, managing checking and savings account withdrawals and deposits • Maintains positive customer feedback by proper handling all transactions in keeping with established procedures • Exercises discretion, judgment, and proposal about transaction problems and inquiries • Maintains verifying, balancing allocated cash drawer, including proper trial balancing all through the day • Demonstrates ability to reply questions regarding bank services and procedures while maintaining excellent standards of customer service • Recognizes customers’ financial services requirements and cross sells products and services to meet those requirements • Opens new bank accounts for clients as well as placing of investments Show less