Program Manager Musculoskeletal and Neuroscience

• May 2021 - Present

• Develop and execute sourcing initiatives for medical devices and supplies. • Assist in the management of $250M in aggregate spend, assess opportunities and formulating sourcing strategies, and interact with various business partners and key stakeholders. • Leads and administers complex contracts in negotiations, strategizing and completion for Musculoskeletal & Neuroscience vertical. • Co-leads a system-wide value analysis team. This involves product research, cost/reimbursement analysis, and presentation development in support of value analysis process. • Assists with the development and implementation of strategies and processes for reducing supply expense while not forfeiting quality of care. • Monitors, communicates, and makes improvements to product utilization within assigned categories. • Collaborates with physicians in identifying and implementing improvements and standardization in support of initiatives. • Manage assigned sourcing initiatives including scoping analysis, RFP development, proposal evaluations, negotiations, communication of recommendations, contracting, and ongoing supplier management. • Monitor and report compliance for system-wide contracts; identify recurring trends and key opportunities for vendor or internal improvements. • Managing termination notices to be sent to various vendors and selected to lead the project to completion. • Assigned on amendments in queue which required execution to for ongoing contract pricing. • Selected to assist in NPR initiatives and contract negotiations. • Built strategic alliances with key stakeholders as it relates to successfully executing our Supply Chain Strategy. Show less

Contract Advisor -(Sourcing Procurement Manager)

• Nov 2019 - May 2021

Supervisor Wholesale Marketing Contracts

• Jul 2013 - Jul 2016

Identified and suggested changes to work processes with a view to streamline operations and support provided using industry best practices and concepts like Lean Six Sigma. Manage wholesale contracts team, collaborate with legal division in multiple projects, and develop management compliance projects. Manage contract templates and collaborated with legal on agreement approvals. Create and review reports, coordinate with other business units to gather information necessary to investigate and evaluate product quality assures (PQA) issues. Report findings and status to internal stakeholders and communicates with Franchisors as needed to report on progress and findings. Develop and monitor compliance protocol for Shell Wholesalers. Audit Wholesalers reports and develop reports for upper management. Manage the unamortized process for Wholesale Marketing, conducts research and calculate contractual repayment obligations upon default, communicate with internal stakeholders and coordinate drafting those balances. Interact with internal and external contacts to research and resolve inquiries and problems relating to contract terms/conditions. Research customer questions/inquiries, and assisting them by making decisions on resolutions. Identify and suggest changes to work processes with a view to streamlining operations and support provided using industry best practices and concepts like Lean Six Sigma. Coordinate with all relevant stakeholders in order to develop appropriate solutions to contractual, compliance and operational processes. Show less

Wholesale Contract Administrator

• Mar 2011 - Jul 2013

Develop and maintain reconciliation summaries for various branded customer contracts and coordinate the results with customers.Interact with internal and external contacts to research and resolve inquiries and problemsrelating to contract terms/conditions. Research customer questions/inquiries, and assisting them by making decisions on resolutions.Keep detailed records of transactions in accordance with Sarbanes Oxley requirements and relay data to necessary Company personnel and outside contacts. Work closely with customers to satisfy specific requirements.Responsible for updating new and existing unbranded contract deal sheet data in the SAP system received through SAP workflow from Valero salespeople. Verify the limits of authority; accuracy of contract price formulas, specific prices, and contract volumes and the valid from and valid to time duration of unbranded contracts.Update new and existing MERC contract deal sheet data in the SAP system received from MERC department.Responsible for sending MERC purchase sales agreements to potential customers per Valero's Territory Sales Manager and maintain track of database containing status of agreements. Show less

Associate Customer Set-Up Analyst

• Dec 2007 - Mar 2011

Update and maintain SAP truck rack master data for branded and unbranded customers.Create and manage new and existing Branded an Unbranded master data for customer and carrier accounts and ensure continuous processing an invoicing for prompt resolution of billing/payment to the company.Setup and maintain customer loading data.Troubleshoot and resolve loading issues at various terminal locations.Provide customer support to external customer regarding pricing, invoicing, EFT notifications, account inquiries.Analyze daily error report to identify and correct errors or inconsistencies in data to ensure continuous processing and invoicing through SAP.Verify carrier insurance and carrier access agreements for Valero owned terminals.Process lockout, unlocks and inactivation's of truck rack customer accounts, as requested by Credit, in SAP and communicate requests to perspective terminal locations.Retain detailed electronic records of transactions received from salespeople and customer in File Net in accordance with Sarbanes Oxley requirements.Maintain terminal clearance for customers and carrier at propitiatory and 3rd party terminal locations. Show less

Human Resource Benefit Assistant

• Mar 2007 - Nov 2007

Prepare invoice for insurance carriers, update files, and communicate information to all departments involved. Reconcile invoices using mid to advanced level Excel functions, such as v-lookups and pivot tables. Prepare outgoing mail and correspondence, filing a variety of correspondence and invoice forms. Deliver analyzed data in necessary reporting format that effectively monitors financial performance. Prepare and route wire request to the correct destination, copy and mail out checks to carriers. Prepare reconciliation spreadsheets for LP and Energy healthcare insurance carriers. Responsible for all LP Healthcare Insurance monthly payments. Access SAP, HRP, HR Production to retrieve monthly reports and deductions not taken reports, update wire debits for internal personnel, submit reconciled invoice statements. Show less

Radiographer

• Apr 2005 - Dec 2006

Utilized professional judgment in providing healthcare services, assist in diagnosis or treatment of patients in all age groups from newborn to elderly. Provide excellent communication to physicians, administrators, nurses, and patients. Self directed in fast paced environments, handle sensitive, and confidential information. Rapidly learned and mastered varies computer programs for example IDX, Med Fax, and PACs system. Utilized professional judgment in providing healthcare services, assist in diagnosis or treatment of patients in all age groups from newborn to elderly. Provide excellent communication to physicians, administrators, nurses, and patients. Self directed in fast paced environments, handle sensitive, and confidential information. Rapidly learned and mastered varies computer programs for example IDX, Med Fax, and PACs system.

Radiographer

• Jan 2003 - Dec 2006

Performed diagnostic procedures, respond to all orders promptly, assist with clerical duties. Communicate proficiently with all employees and customers. Provide continuous coaching and training to x-ray students, maintain accurate information. Prepare technical reports and documentations to aid physicians, implemented different strategies based on different demands. Performed diagnostic procedures, respond to all orders promptly, assist with clerical duties. Communicate proficiently with all employees and customers. Provide continuous coaching and training to x-ray students, maintain accurate information. Prepare technical reports and documentations to aid physicians, implemented different strategies based on different demands.

Customer Service Representative

• Oct 1999 - Apr 2002

Supervised for the US Census Bureau assisted with questions, coaching, monitoring, and took supervisor calls. Provided the best customer service information to UPS customers by assisting the customers with varies questions such as scheduling, government duties and taxes on international shipments, shipping rates, proper shipment packaging, shipment tracking, delivery services and directed calls to proper departments. Supervised for the US Census Bureau assisted with questions, coaching, monitoring, and took supervisor calls. Provided the best customer service information to UPS customers by assisting the customers with varies questions such as scheduling, government duties and taxes on international shipments, shipping rates, proper shipment packaging, shipment tracking, delivery services and directed calls to proper departments.