Experience

Plasty Prod SA

• Advertising Services
• 1 - 100 Employee

• Head of Business Development & Client Service Operations

  • Sep 2002 - Present

   Strategic business planning (as a member of the Board of Directors) and strategy execution including the commercial objectives set-up and action planning, KPI monitoring, corrective actions implementation;  Management of the commercial operations including business development activities, business opportunities evaluation and business proposals development, pricing supervision, contracting and invoicing, credit management and collection;  Direct involvement in the management of the strategic accounts including clients’ needs assessment and supervision of the commercial offers development, negotiation and contracting, supervision of the projects execution and the communication with the clients;  Monitoring service quality against the agreed standards and implement corrective measures in order to ensure clients’ satisfaction;  People management including professional guidance and support in the business development and clients service activities, individual activity monitoring and performance evaluation, one-to-one coaching;



Plasty Prod

• sales manager

  • 2003 - 2009