Experience

Dictum Translation Solutions

• Argentina
• Translation and Localization
• 1 - 100 Employee

• Founder - Translator, Editor and GM

  • Nov 2009 - Present

  I started Dictum Translation Solutions with the purpose of delivering top-quality, comprehensive translation and language solutions to clients. On a project basis, I lead a team of professional degree-holding translators who are as committed as I am to delivering consistent work every time. I have managed small, medium and big size projects and have translated and/or edited over 6,000,000 words. I started Dictum Translation Solutions with the purpose of delivering top-quality, comprehensive translation and language solutions to clients. On a project basis, I lead a team of professional degree-holding translators who are as committed as I am to delivering consistent work every time. I have managed small, medium and big size projects and have translated and/or edited over 6,000,000 words.



Ecole Argentina

• Account Executive/ Project Coordinator

  • Sep 2007 - Oct 2009

  I was responsible for all marketing and sales efforts and reported directly to Senior Management. I quoted projects, negotiated sales agreements, completed paperwork for Production and Accounting. I became the primary customer contact throughout the production and delivery process. I coordinated change-orders and was responsible for the follow-up to ensure customer satisfaction —all clients located in the US and Europe.I also managed, edited and proofread translations on a need-be basis along with the company’s in-house team of translators. I contributed to expediting urgent jobs.



Firstsource

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Verizon Business Global Provisioner - Wholesale Department

  • Nov 2006 - Sep 2009

  I processed private data/voice circuit orders within the Verizon Business Private Network in the US. I worked as administrative and technical support to technicians in the field. I designed the client’s circuits using the company’s platforms and remote software. I became the link between the multiple departments that are involved in circuit installations. I monitored and followed up orders from the initial request through completion. I processed private data/voice circuit orders within the Verizon Business Private Network in the US. I worked as administrative and technical support to technicians in the field. I designed the client’s circuits using the company’s platforms and remote software. I became the link between the multiple departments that are involved in circuit installations. I monitored and followed up orders from the initial request through completion.



Jorge Cejas Law Firm

• Bilingual Executive Assistant

  • May 2005 - Nov 2006

  I provided general assistance to the president of the firm. I handled the president’s agenda andcorrespondence. I performed administrative tasks such as business letter writing, expenses reporting, call filtering, etc. I translated financial and legal documentation and provided assistance in the communications between the local lawyers and their clients abroad. I provided general assistance to the president of the firm. I handled the president’s agenda andcorrespondence. I performed administrative tasks such as business letter writing, expenses reporting, call filtering, etc. I translated financial and legal documentation and provided assistance in the communications between the local lawyers and their clients abroad.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• MSN Software Technical Support Representative

  • Aug 2003 - Jun 2005

  I worked in Microsoft's Offshore BPO project providing customer care and technical support in English to MSN Internet Access de Microsoft customers residing in the US. I accomplished high scores in Customer Satisfaction metrics consistently and received customer satisfaction recognition. I worked in Microsoft's Offshore BPO project providing customer care and technical support in English to MSN Internet Access de Microsoft customers residing in the US. I accomplished high scores in Customer Satisfaction metrics consistently and received customer satisfaction recognition.



IPA Argentina S.A.

• Argentina
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Technical Sales Assistant

  • Jan 2003 - Jul 2003

  I administratively assisted the President and the Sales Manager in their sales efforts and in their communication with both clients and suppliers abroad. I was responsible for quoting and preparing bids for new engineering project leads. I also supervised the production of water and effluent treatment assemblies, equipment, and spare parts delivery, making sure that project/purchase specifications were being strictly followed during the manufacturing process. Post-sales support for clients. Customer care and follow-up. I also translated technical documentation and bibliography related to our imported items.