Experience

Air Cabin Engineering, Inc.

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Administrative Services Manager

  • Oct 2019 - Present



U. S. OPTICS, INC.

• Brea, CA

• Administrative Director

  • Dec 2012 - Jul 2017

  Facilitated communications between upper management and appropriate departments Managed the processes and procedures to ensure the confidentiality of employee information Reviewed compliance of state and federal employment laws through audits and training Recruited exempt and non-exempt employees Provided new employee onboarding, orientation and professional development Upheld record keeping protocols under double-lock system for I-9 forms Performed payroll processes in partnership with external payroll vendors Ensured timely performance evaluations, by supervisors, of all employees Established employee handbook with job descriptions and best practices Documented disciplinary issues and managed aspects of administrative leave Show less



Law Offices of Yvonne Hsu

• Irvine, CA

• Administrative Assistant/Clerk

  • Feb 2012 - Aug 2012

  Managed customer service and administrative tasks to resolve customer issues quickly and efficiently Assessed financial records and information systems to ensure data integrity, accuracy, and strict operations Scheduled interviews and assisted with routine, and follow-up calls Performed general clerical duties including scheduling clients, data entry, photocopying, mailing and filing Managed customer service and administrative tasks to resolve customer issues quickly and efficiently Assessed financial records and information systems to ensure data integrity, accuracy, and strict operations Scheduled interviews and assisted with routine, and follow-up calls Performed general clerical duties including scheduling clients, data entry, photocopying, mailing and filing



Moffitt Elementary School

• Norwalk, CA

• Bilingual Clerk, Liaison of Community Affairs

  • Jan 2012 - Aug 2012

  Served as bilingual/Spanish speaking representative for meetings, events and counseling interactions Handled multi-line calls, emails and district requests Served as translator between faculty, staff and parents Translated agendas, notes, minutes, memos, letters, student records, and other correspondence Provided research and solutions support for wide variety of faculty, staff, student and parent concerns Served as bilingual/Spanish speaking representative for meetings, events and counseling interactions Handled multi-line calls, emails and district requests Served as translator between faculty, staff and parents Translated agendas, notes, minutes, memos, letters, student records, and other correspondence Provided research and solutions support for wide variety of faculty, staff, student and parent concerns



Wilson Creek Winery & Vineyards

• Temecula, CA

• Wine Club Administrator

  • Feb 2006 - Jan 2010

  Managed the Wine Club Department Assisted with department operations, tracking performance, and budget forecasting Performed data entry and maintained queries in MS Office and CRM databases for record keeping and reports Implemented systems and processes to improve efficiency and reduce costs Tracked commission earnings for employees and payroll Assisted members with details and/or changes to their shipments and/or accounts Worked closely with executive leadership to identify needs, challenges and solutions to develop strategic plans Show less



Square Wheel Entertainment

• La Mirada, CA

• Office Manager

  • Mar 1998 - Jan 2006

  Managed the front desk and administered budgets for equipment, supplies, book keeping and travel Maintained employee files, prepared hiring packets and distributed open enrollment materials Distributed mail, handled cash entry, daily deposits, Western Union payments, electronic funds/transfers Maintained, drafted and kept accurate records of contracts including bookkeeping, billing, and collections Managed personnel related activities including scheduling hours, attendance, time off requests, leave of absence, disciplinary and discharge documentation Generated presentations, reports and proposals for senior leadership review Reviewed balances, outstanding balances, discrepancies, and general ledgers Show less



The Walt Disney Company

• Burbank, CA

• Promotions Coordinator/Administrative Assistant

  • Feb 1996 - Feb 1998

  Coordinated marketing activities and policies to promote products and services Communicated strategic plans and accomplishments to verify alignment with senior management objectives Provided support to management on strategic and operational initiatives Defined and tracked campaign effectiveness and adjusted strategies accordingly Recorded evaluations and satisfaction surveys and maintained current trend data Coordinated marketing activities and policies to promote products and services Communicated strategic plans and accomplishments to verify alignment with senior management objectives Provided support to management on strategic and operational initiatives Defined and tracked campaign effectiveness and adjusted strategies accordingly Recorded evaluations and satisfaction surveys and maintained current trend data