Experience

Plimsoll Publishing Limited

• United Kingdom
• Information Services
• 1 - 100 Employee

• Spain Marketing & Sales Manager

  • Apr 2019 - Present

  Marketing, sales and customer experience at a well-established company providing business and market analysis. As the first point of contact into the Spanish business, I am responsible for: -Planning and executing successful cold and warm marketing campaigns to meet sales targets, including direct emailing, newsletters and creative copy. -Responding to and converting enquiries generated from direct marketing. -Providing daily support and engaging content to grow the company's subscribed base. -Upselling and reducing cancellations. -Working closely with the product to produce detailed and accurate reports, as well as developments to increase satisfaction with the overall customer experience. Show less



Algaida, 2deLetras, Turpial

• Proofreading and other editing services

  • Aug 2010 - Present

  I have proofread over 70 novels, including books awarded with literary prizes such as Ateneo de Sevilla, Ateneo de Valladolid and Ciudad de Logroño. I have also edited debut novels of emerging writers and helped build the corporate image and identity of new publishing companies. Other services include the transcription of interviews, the composition of printed books, the editing of ebooks and the provision of reports on English-written novels as a professional reader. Skills: -Excellent literacy skills -Attention to detail -Ability to organise heavy workloads and meet tight deadlines -Graphic design tools: Photoshop, InDesign, Illustrator -Ebook editing tools Show less



TEP - The Environment Partnership

• United Kingdom
• Environmental Services
• 100 - 200 Employee

• Business Support Administrator

  • Apr 2015 - Apr 2019

  I provided technical administrative support for the Homes England contract operation, including the forecasting and monitoring of budgets. I increased both client and external contractors satisfaction by dealing promptly with their admin-related queries. I was a member of the CSR team, where I looked for potential partners to develop voluntary projects and planned a series of fundraising events to mark the company’s 20th anniversary. Skills: -Effective communication with customers and suppliers -Initiative -Accuracy -Numeracy skills -Organisation and neatness -Microsoft Office suite and databases Show less



VIDAPLUS CELULAS MADRE SL

• Spain
• Research Services

• Communications and Public Relations Officer

  • Oct 2009 - Dec 2014

  I coordinated the marketing strategy of the company (a private umbilical cord blood stem cell bank), as well as managed communications with different stakeholders by creating accurate and updated contents for their website, blog and social profiles, designing all marketing materials in line with a strong corporate image and identity and keeping close relations with the media. In collaboration with the Customer Service Team I coordinated all communications with current and potential customers, including the design of a CRM system and the efficient response to enquiries regarding particularly sensitive matters. Skills: -Writing of engaging copy -Strategic thinking -Public relations -Design of corporate image -Customer-oriented approach -Management of sensitive data -CRM and content management tools (Joomla, WordPress, Drupal) Show less


LF Channel s.l.
• Spain
• Public Relations and Communications Services
• 1 - 100 Employee
• Communications Assistant

  • Jul 2008 - Mar 2009


INCIBE - Instituto Nacional de Ciberseguridad

• Spain
• Government Administration
• 100 - 200 Employee

• Communications Assistant

  • Sep 2007 - Jun 2008

  Communications assistant for the Communications Department and the Observatory of Information Security at the Spanish National Cybersecurity Institute, INCIBE (former Spanish National Institute of Communication Technologies). Work placement through the Spanish Society for Industrial Holdings, SEPI Foundation. Communications assistant for the Communications Department and the Observatory of Information Security at the Spanish National Cybersecurity Institute, INCIBE (former Spanish National Institute of Communication Technologies). Work placement through the Spanish Society for Industrial Holdings, SEPI Foundation.



Building companies

• United States
• IT Services and IT Consulting

• Administrative Assistant

  • Mar 2005 - Aug 2007

  Administrative assistant in the building companies Edhinor and Paemsa Iberia. Administrative assistant in the building companies Edhinor and Paemsa Iberia.


El Mundo
• Spain
• Newspaper Publishing
• 500 - 600 Employee
• Proofreader

  • Sep 2003 - Jun 2004