Experience

Constellation

• United States
• Software Development
• 100 - 200 Employee

• Chief Executive Officer & Founder

  • May 2016 - 7 years 8 months

  Greater New York City Area Constellation is a leading software-as-a-service (SaaS) company that specializes in serving highly-regulated industries such as Pharma, Auto, Insurance, and Finserv. Our main objective is to help these industries create personalized and compliant creative content at scale. By using our modular software, our clients can efficiently expand and customize their content library, saving time and reducing costs compared to traditional labor-intensive approaches. Our technology enables clients to… Show more Constellation is a leading software-as-a-service (SaaS) company that specializes in serving highly-regulated industries such as Pharma, Auto, Insurance, and Finserv. Our main objective is to help these industries create personalized and compliant creative content at scale. By using our modular software, our clients can efficiently expand and customize their content library, saving time and reducing costs compared to traditional labor-intensive approaches. Our technology enables clients to rapidly generate multiple creative iterations while maintaining compliance with regulatory standards.](https://www.helloconstellation.com/). Renowned brands like JP Morgan Chase, BMW, Porsche, AFLAC, and GSK have successfully achieved significant cost savings, increased customer engagement, and improved marketing return on investment (ROI) by leveraging our software. Additionally, our solution ensures compliance is upheld on a large scale. Show less



Bergen County Technical Schools

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• The Bergen County Technical Schools IIDT Advisory Board

  • Nov 2020 - 3 years 2 months

  Bergen County, New Jersey, United States



Do Good Auto Coalition

• United States
• Automotive

• Chief Executive Officer & Founder

  • Apr 2020 - 3 years 9 months

  New York City Metropolitan Area



Xperience Communications

• Advertising Services
• 1 - 100 Employee

• Global Client Services Director

  • Jun 2012 - May 2016

  Greater New York City Area In our quest to build lasting connections between brands and 21st century audiences, we believe a fresh perspective is required- crafting and sharing narrative is the key differentiator necessary to establish leadership, transform culture and communicate with impact. We do this by engaging with Fortune 500 companies to develop strategies for storytelling, brand building and designing experiences that can deliver measurable impact for audiences and our clients.



BMW of North America, LLC

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• T.E.A.M.Coach Designer, Senior Instructor, Lead Senior Coach

  • Sep 2013 - Mar 2015

  Woodcliff Lake As an independent contractor: Instructional Designer and Senior Head Coach for BMW, MINI, Rolls-Royce Motor Cars. Designed and developed T.E.A.M. Coaching curriculum. Designed and developed curriculum for MINI of America. Designed, developed, and coached curriculum for Rolls-Royce of America.



Ford Motor Company

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Ford Consumer Experience Movement Mentor

  • Jun 2012 - Jun 2014

  East Coast As a coach mentor, I challenged coaches to bring out the potential in every client at every company. We do this by emotionally connecting to people's purpose and passion.



BI WORLDWIDE

• United States
• Business Consulting and Services
• 700 & Above Employee

• BI Worldwide

  • Jan 2011 - Jul 2011

  · Customer Satisfaction Training · RASA Service Aftersale Cultural Dealership Training/Development · Service E commerce/ Marketing Parts Wholesale and Service Retail · Service Core Process Development



Nissan Motor Corporation

• Japan
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Nissan Motor Company-Senior Coach

  • Sep 2010 - Jan 2011

  · Customer satisfaction/Loyalty analysis · Training and development · Improve communications · Enable the Sales/ Service manager to consistently conduct successful training to further develop customer retention.



General Motors

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Business Faciltator

  • Oct 2004 - Mar 2009

  • Facilitator for proven continuous improvement process focused on sales, service customer satisfaction and dealership profitability. • Identified opportunities for improvements and customer trends for future growth. • Provided valuable tools and support for Dealer principles, managers and staff to target specific areas of improvement with the goal of further enhancing customer’s buying experience. • Worked with Fixed Operations and sales departments to improve efficiencies and… Show more • Facilitator for proven continuous improvement process focused on sales, service customer satisfaction and dealership profitability. • Identified opportunities for improvements and customer trends for future growth. • Provided valuable tools and support for Dealer principles, managers and staff to target specific areas of improvement with the goal of further enhancing customer’s buying experience. • Worked with Fixed Operations and sales departments to improve efficiencies and profitability. • Organized leadership teams at each dealership to identify and address “targets for action” based upon performance analyses. • Significantly elevated customer satisfaction scores of each dealership, and positioned them to earn bonuses of $1M+/year for having met performance objectives. • Provided financial analysis to improve dealer’s profits. Show less



Ford Credit

• United States
• Financial Services
• 700 & Above Employee

• Business Development Manager

  • 2001 - 2003

  • Provided financial consultation for profit and loss analysis through accounting and financial statements. • Implemented dealer programs and specialized financing. • Developed financial training courses for daily and long-term business plans. • Skilled in reducing marketing costs, administering system budgets, and managing sales teams. • Developed software on leasing and trained sales as well as finance departments. • Extensively trained dealership personnel on accounting… Show more • Provided financial consultation for profit and loss analysis through accounting and financial statements. • Implemented dealer programs and specialized financing. • Developed financial training courses for daily and long-term business plans. • Skilled in reducing marketing costs, administering system budgets, and managing sales teams. • Developed software on leasing and trained sales as well as finance departments. • Extensively trained dealership personnel on accounting, sales, used cars, and leasing. Show less



CarsDirect.com

• United States
• Automotive
• 1 - 100 Employee

• Sales Manager

  • 2000 - 2001

  CarsDirect.com, an IdeaLab start-up that pioneered the concept of online car buying by being the first to sell vehicles online directly to consumers at a fixed up-front low price. It is now a leading online automotive vertical with the largest direct-sales channel. • Directed and guided a sales staff. • Profitable for Carsdirect.com. • Handled and sold more than 40% of sales for entire organization. • Established and developed sales and financing exceeding 150 % of all… Show more CarsDirect.com, an IdeaLab start-up that pioneered the concept of online car buying by being the first to sell vehicles online directly to consumers at a fixed up-front low price. It is now a leading online automotive vertical with the largest direct-sales channel. • Directed and guided a sales staff. • Profitable for Carsdirect.com. • Handled and sold more than 40% of sales for entire organization. • Established and developed sales and financing exceeding 150 % of all goals. • Supervised all sales, finance, production control, and aftersale departments. • Trained and marketed new ideas for aftersale, warranty and finance markets. • Implemented a direct sales marketing campaign for all markets in United States. • Oversaw the development of marketing strategies for Carsdirect.com. Show less



Route 46 Nissan

• Finance Director

  • 1999 - 2000

  • Generated finance averages of $2000 per unit on only the finance and aftersale end. • Directed a sales staff of 30. • Positioned an approval rate of 98% with Chase Manhattan Bank. • Single-handedly generated profit average of 3 million annually.



Potamkin Automotive Group

• Automotive
• 1 - 100 Employee

• Sales and Finance Manager

  • 1996 - 1999

  • Started a successful Asian sales department implementing a direct sales marketing target to the Asian minority customer. • Taught, trained and directed a sales staff, handling and delivering over 300 cars per month. • Recruited and trained the first Asian sales staff at Potamkin Cadillac/Chevrolet. • Researched and developed advertising and marketing strategies for the Potamkin customer. • Generated substantial increases in the sales and finance income, from 800 to over 3,000 Per… Show more • Started a successful Asian sales department implementing a direct sales marketing target to the Asian minority customer. • Taught, trained and directed a sales staff, handling and delivering over 300 cars per month. • Recruited and trained the first Asian sales staff at Potamkin Cadillac/Chevrolet. • Researched and developed advertising and marketing strategies for the Potamkin customer. • Generated substantial increases in the sales and finance income, from 800 to over 3,000 Per retail unit on a consistent basis. • Ranked within top 5% of highest unit gross in the country. • Established good working relationships with over 25 banks in the country. • Ensured that 100% customer satisfaction is achieved and maintained at all times. Show less