Interim Human Resources Director

• Jun 2023 - Present

Recruiting, selection, training, performance evaluations, and onboarding new hiresOff-boarding transitioning staffOversee termination process of staff Initiate 90 day review of staffOversee sourcing, interviewing and reference/background checks of new employees Work with the CFO to extend offer letters to new employees Oversee all job openings on website, jobs email inbox and manage applicant tracking system through ADPAssist the CFO in maintaining, updating and interpreting the employee handbookMaintain organizational chart and job descriptions Assist with planning monthly staff meeting hospitality by ordering breakfast and submitting staff updates and happenings to the assistant to the Lead PastorMaintain employee records according to policy and legal requirements Communicate important updates to staff via staff update emails as needed Listen to confidential employee concerns and issues as HR liaison Oversee staff development budget Show less

Senior Assistant to the CFO

• Jul 2022 - Present

Organized a 4-day conference with 16 sponsors and 120 attendees in AlabamaFunctioned as the church clerk and recorded and kept minutes for Finance Committee and ChurchConferencesStreamlined the outside event process between 7 campusesManaged the background check process for staff and volunteers Covered the three month maternity leave for the Staff Development Director

Campus Administrator

• Jul 2021 - Jul 2022

Prepared the campus for Wednesday night programming and two services on Sunday morningsLed a 50-person welcome team that ran 7 services on Sunday mornings

Scholarship Committee Chair

• Jan 2021 - Jul 2021

Created an undergraduate scholarship servicing three universities

Scholarship Committee Vice Chair

• Aug 2019 - Dec 2020

o Increased scholarship award from $500 to $1000o Streamlined the scholarship application servicing four universities

Office Manager

• Jun 2020 - Jul 2021

• Reduced monthly business office expenses by 25% • Added a product line that has increased revenue by $50,000 in 8 months • Initiated front office systems that led to meeting production and collections goals since July 2020 • Marketing manager: negotiated a free website upgrade, increased google reviews by 30% • Managed human resources duties, payroll, employee conflicts, and patient complaints • Reduced monthly business office expenses by 25% • Added a product line that has increased revenue by $50,000 in 8 months • Initiated front office systems that led to meeting production and collections goals since July 2020 • Marketing manager: negotiated a free website upgrade, increased google reviews by 30% • Managed human resources duties, payroll, employee conflicts, and patient complaints

Medical Unit Receptionist

• Jun 2019 - Sep 2020

Front Office Manager

• Aug 2019 - Feb 2020

Front Office Coordinator and Assistant HIPAA Officer

• Aug 2015 - Aug 2019

• Increased Accounts Receivable Collection Rate by 65% • Reduced the same day cancellation rate for Dr. Stout’s production appointments by 95% • Sustain patient records compliant with HIPAA • Process daily dental insurance claims, appeals, and pre-authorizations • Verify dental insurance and educate patients on benefit plan details Created training manual for my role and trained my replacement • Increased Accounts Receivable Collection Rate by 65% • Reduced the same day cancellation rate for Dr. Stout’s production appointments by 95% • Sustain patient records compliant with HIPAA • Process daily dental insurance claims, appeals, and pre-authorizations • Verify dental insurance and educate patients on benefit plan details Created training manual for my role and trained my replacement

Intern

• Jan 2018 - Jul 2018

• Created a survey to measure patient feedback in a quantitative and qualitative manner for patient education materials created by Levine’s Cancer Institute • Implemented the survey to collect patient feedback for nine patient education materials • Created a survey to measure patient feedback in a quantitative and qualitative manner for patient education materials created by Levine’s Cancer Institute • Implemented the survey to collect patient feedback for nine patient education materials

Guide

• Jul 2014 - Jul 2017

Briefed group leaders on daily schedule Completed necessary paperwork for transportation and activities Kept group on schedule and on time for events First resource for the group for any needs Translator Briefed group leaders on daily schedule Completed necessary paperwork for transportation and activities Kept group on schedule and on time for events First resource for the group for any needs Translator

Ticket Seller; Usher; Office Assistant

• Aug 2013 - May 2015

Promote and sell tickets to events Scan tickets at entrances during events Supervise specific sections of stadium for order Answered questions for attendees Promote and sell tickets to events Scan tickets at entrances during events Supervise specific sections of stadium for order Answered questions for attendees

Office Assistant

• Aug 2012 - May 2014

• Scan payroll and human resource documents • Review scanned documents and commit to system • Shred documents scanned and reviewed • Scan payroll and human resource documents • Review scanned documents and commit to system • Shred documents scanned and reviewed

CNA 1

• Jan 2011 - Jun 2012

• Maintain the home for the client • Cook meals for the client • Take care of medical concerns for the client • Bathe client, dress client • Provide transfer assistance • Maintain the home for the client • Cook meals for the client • Take care of medical concerns for the client • Bathe client, dress client • Provide transfer assistance

Sales Floor Associate

• Feb 2010 - Oct 2010

• Watch for theft • Maintain store cleanliness • Promote sales and products • Complete Transactions • Watch for theft • Maintain store cleanliness • Promote sales and products • Complete Transactions

Cashier

• Sep 2009 - Feb 2010

• Maintain store cleanliness • Complete transactions • Promote products • Promote customer satisfaction • Give out orders quickly and efficiently • Maintain store cleanliness • Complete transactions • Promote products • Promote customer satisfaction • Give out orders quickly and efficiently