Diana Kotvasová

Event Executive at Prague Marriott Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
Prague, Czechia, CZ
Languages
  • Slovak Native or bilingual proficiency
  • English Professional working proficiency
  • German Limited working proficiency

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Experience

    • Czechia
    • Hospitality
    • 1 - 100 Employee
    • Event Executive
      • Feb 2022 - Present

    • Czechia
    • Hospitality
    • 1 - 100 Employee
    • Event and executive catering manager
      • Sep 2021 - Feb 2022

      Searching and acqusition of a new clients, taking care of an existing clients (working with CRM) organizing and conducting business meetings, proposing customer strategies according to customer type, preparing offers based on client requirements, completing and concluding contracts, controling the implementation of events and monitoring the client's feedback - writing reports and instructions for clients and employees, regularly monitoring competition activities, managing the company's websites and social media - Instagram - co-creating and coordinating the company's posts, stories and pamphlets. Show less

    • Czechia
    • Restaurants
    • 1 - 100 Employee
    • Event Manager
      • Jul 2020 - Aug 2021

    • Canada
    • Hospitality
    • 700 & Above Employee
    • Housekeeping Coordinator
      • Oct 2017 - Mar 2020

      Four Seasons Hotel Prague is a five-star hotel which belongs to best hotels in Prague. Hotel is located in the Old Town of Prague. I worked as Housekeeping desk coordinator during my studies. I became Opera Lite and HotSOS friendly person. I was responsible for all calls coming to the Desk and to convey the right message to the right person. Allocating work for each staff according to point system. Updating the Housekeeping data board with information like VIP inhouse, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc. Preparing raports for management. Giving proper handover to the next shift and mentioning all responsibilities in detail to next shift staff. Show less

    • F&B Trainee
      • Jun 2017 - Sep 2017

      Erasmus+ program Schloss Elmau Luxury Spa Retreat & Cultural Hideaway is a five-star hotel located in magical Bavarian Alps. Erasmus Plus gave me an opportunity to be a part of the Food & Beverage team for 4 months as a F&B trainee. This role has challaged me in many different ways. One of the goals I set myself before the internship was to reduce my anxiety when talking to strangers and especially in German languge. The key skill what I've learned during my internship is communication. Communication between guests, coworkers and management. Also it taught me how to deliver a flawless service to the hotel guests. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Cross-training
      • Sep 2016 - May 2017

      Sheraton Prague Charles Square Hotel was situated in the Centrum of Prague (nowadays hotel is rebranded as Radisson Blu). As a student of hotel school I had an opportunity working across hotel-departments. Food and Beverage, Front Office and Sales dep. Most valuable for me was department of Sales and Marketing, where I worked with Delphi software. Sheraton Prague Charles Square Hotel was situated in the Centrum of Prague (nowadays hotel is rebranded as Radisson Blu). As a student of hotel school I had an opportunity working across hotel-departments. Food and Beverage, Front Office and Sales dep. Most valuable for me was department of Sales and Marketing, where I worked with Delphi software.

  • B&B Hotel Prague-City
    • Hlavní město Praha, Česká republika
    • Front Desk/Information Services Assistant (Internship)
      • May 2016 - Sep 2016

      B&B Hotel Prague-City is 3-star hotel located in Prague 8 district - Karlín. It was for me, as for a freshman, first hotel-job experience in Prague. I worked as a Front Office assistant. My duties were: Performing check-in and check-out tasks, managing online and phone reservations, creating a new reservation in PMS- Opera, informing customers about payment methods and verify their credit card data, answering questions and address complaints, preparing monthly and daily revenue report. Show less

Education

  • Institute of Hospitality Management in Prague
    Master's degree, Hotel and Spa Management
    2018 - 2020
  • VERN'​ University of Applied Sciences
    Master's degree, Tourism
  • Institute of Hospitality Management in Prague
    Bachelor's degree, Hospitality Management
    2015 - 2018
  • International people's college (Denmark)
    Business English, Spring Term 2015
    2014 - 2015

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