Experience

Stylemix

• United States
• Software Development
• 1 - 100 Employee

• IT Project Manager

  • Nov 2021 - Present

  Promoted from Technical Customer Support Representative to IT Project manager. • Developing project plans, goals, and budgets; identifying resources needed • Developing schedules and methods for measuring results • Guiding and performing strategic analysis for the project • Organising and managing all phases of the project to ensure on-time completion • Assembling and coordinating project team members; assigning individual responsibilities • Setting targets, creating performance plans and maintaining standards for sale representatives • Searching for clients who might benefit from the company’s products • Negotiation of terms and contracts with clients • Maintain a deep understanding of customer needs and monitor their preferences • Resolve escalated customer issues and customer complaints regarding sales and service • Provide pre-sales and post-sales service support and assistance Show less



StylemixThemes

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Customer Support Representative

  • Feb 2021 - Nov 2021

  • Provided help and answers to the customers' technical issues through identification of the software product problem itself, research on answers and subsequent provision of guidance • Guided users to support them in becoming more productive • Supported in the development of programs to train the customer on how to properly use the software products • Concession of the customers' troubles by recommendation of products, services or procedures • Evaluated of the systems' or software product problems to recommend enhancements Show less



Taewoong Logistics Co., Ltd.

• South Korea
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• • Jan 2020 - Feb 2021

  • Performed general accounting functions• Reviewed monthly bank reconciliations• Ensured maintenance of required records, reports, and files• Ensured fiscal closing process and issuance of required reports• Performed human resource responsibilities

• • Dec 2018 - Jan 2020

  • Provided reporting and analysis as needed for shipping activities and corporate projects• Headed evidence process for HQ Korea• Provided daily tracing reports for customers• Communicated with an international headquarters• Coordinated with vendors and freight forwarder for approvals• Prepared documents required for custom house• Executed sales reports for accountant management



Bimi Boo Kids LLC

• SMM / PR manager

  • Apr 2018 - Jan 2020

  • Headed official social media of the company • Developed and created of promotional content • Coordinated photo and video shooting of advertising content • Executed advertisement campaigns in social networks • Maintained and edited the official website of the company, updated the content, edited and published articles • Ensured the implementation of outsource work for SMM • Planed development strategy • Draw up a SMM monthly plan and report on the performed work • Headed official social media of the company • Developed and created of promotional content • Coordinated photo and video shooting of advertising content • Executed advertisement campaigns in social networks • Maintained and edited the official website of the company, updated the content, edited and published articles • Ensured the implementation of outsource work for SMM • Planed development strategy • Draw up a SMM monthly plan and report on the performed work



ASKLEPIY Group

• Uzbekistan
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Registration manager

  • May 2015 - 2018

  • Lead registration process of finished drugs and medical devices in the MoH of Republic of Uzbekistan; • Maintain reporting for authority and foreign partners; • Negotiate with foreign partners; • Treaty – making; • Prepare and translate documents and dossiers for submitting to the registration authorities in MoH of Republic of Uzbekistan. • Lead registration process of finished drugs and medical devices in the MoH of Republic of Uzbekistan; • Maintain reporting for authority and foreign partners; • Negotiate with foreign partners; • Treaty – making; • Prepare and translate documents and dossiers for submitting to the registration authorities in MoH of Republic of Uzbekistan.



Zamon Trans AC

• Uzbekistan

• Office Manager

  • 2013 - 2014

  • Assisted in maintaining reporting for senior members; • Made out official letters and documents for business partners; • Made Power Point presentations; • Maintained meticulous files to support department work; • Performed general clerical duties including generating memos proof-reading out-bound correspondence and reports; • Coordinated office supplies from ordering to receipt. • Assisted in maintaining reporting for senior members; • Made out official letters and documents for business partners; • Made Power Point presentations; • Maintained meticulous files to support department work; • Performed general clerical duties including generating memos proof-reading out-bound correspondence and reports; • Coordinated office supplies from ordering to receipt.