Experience

Murdoch's Ranch & Home Supply

• United States
• Retail
• 200 - 300 Employee

• Assistant Manager

  • Oct 2021 - Present



Tractor Supply Company

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Apr 2017 - Apr 2022



Gander Outdoors

• United States
• Sporting Goods Manufacturing
• 700 & Above Employee

• Store Manager

  • Feb 2011 - Apr 2017



KOHL'S DEPARMENT STORE

• PERSONNEL AND OPERATIONS MANAGER

  • Dec 2006 - Feb 2011

  ­ PresentManaged store payroll projections, productivity and controllable expenses in relation to sales. Managed staff of 90hourly sales associates according to ethical standards and company policies. Interviewed, hired, trained anddeveloped employees. Addressed problems affecting store's service, efficiency, and productivity. · Led and directed Area Supervisors in the standard for customer issue resolution. · Interpreted, directed and administered Kohl's Service Standards, including customer service surveys, "Yes We Can" program, and other customer service programs.



BED BATH

• CO-STORE MANAGER

  • Jun 2005 - Dec 2006

  Ensured company merchandise presentations standards were met, handled incoming freight and replenished salesfloor. Maintained store merchandise ordering system. Coordinate sales promotion activities and pricing ofmerchandise. Identified sales and efficiency opportunities by reviewing business summary and operationalreports. · Took over project to add Fine China department; complete remodel consisting of coordinating construction and temporary staff during build-out accomplished in target 2-3 timeframe. · Recruited to improve performance of one of bottom 10 stores in the company; completely remerchandised store to presentation standards, bringing store to 50th percentile of company within a 1-month time period.



SPORTS AUTHORITY

• CO-STORE MANAGER

  • Oct 2004 - Jun 2005

  Maintained effective staffing levels to match workload; managed interviewing and hiring processes. Reviewedscheduled vs. workload reports, directed department supervisors to edit schedules.

• STORE MANAGER

  • May 2004 - Oct 2004

  Led all store activities to meet company targets and policies: managed store inventory, sales personnel, display andmerchandising and customer service. Reviewed business summary and managed payroll to sales.



Sport Chalet

• Retail
• 200 - 300 Employee

• ASSISTANT STORE MANAGER

  • Nov 1992 - May 2004

  ­ 2004Managed team of associates to ensure store sales, cleanliness and recovery standards were met. Directed capacityand merchandise directives. Oversaw corporate special projects and Grand Openings. Promoted to districtauditor. Assisted in hiring, merchandising and opening of new stores. · Part of operational audit group performing operational audits throughout the district; proposed modifications to quarterly audit processes. · Special events and grand opening coordinator; arranged logistics, special guests and radio stations at promotional events.