Experience

teambuilding.com
• United States
• Events Services
• 1 - 100 Employee
• VIP Events Specialist

  • Aug 2020 - Present


Comedian

• Australia
• Entertainment
• 100 - 200 Employee

• Comedian

  • Aug 2013 - Present

  Sacramento, California Area As an only child to immigrant parents, Diana grew up in a time when Asians did not have a choice but to be the “model minority”. Much like other Korean girls who grew up in the 90s, Diana Hong spent most of her life playing competitive golf. After a year of an unsuccessful professional career, she decided to pursue her dream of making people laugh. Using her affably stoic personality, Diana charms and entertains audiences relaying personal and social observations with satirical undertones. She… Show more As an only child to immigrant parents, Diana grew up in a time when Asians did not have a choice but to be the “model minority”. Much like other Korean girls who grew up in the 90s, Diana Hong spent most of her life playing competitive golf. After a year of an unsuccessful professional career, she decided to pursue her dream of making people laugh. Using her affably stoic personality, Diana charms and entertains audiences relaying personal and social observations with satirical undertones. She uses humor to share her experiences of navigating between cultures. With life experiences ranging from professional athletics to retail and with personal trials in between, Diana is sure to entertain audiences from all walks of life. As an up and comer, Diana has performed across the country at distinguished clubs such as Laughs Unlimited and the Sacramento and San Francisco Punch Lines. Diana was also a performer at the Portland Queer Comedy Festival and was in the top 101 for the World Series of Comedy. You can also hear her sharing her story through Kpop on Jackie Kashian's The Dork Forest. Show less



HopSkipDrive

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Community Support Specialist

  • Jul 2019 - Aug 2020

  - Recognized and resolved problems, using solutions that are consistent with HopSkipDrive policy, before they arise. - Built trust and comfort by providing excellent customer service using a supportive and empathetic nature via phone, text, chat, and email - Researched and solved issues with customer accounts - Troubleshot questions about the HopSkipDrive app (iOS and Android) and website - Recognized trends in issues and complaints and suggested changes to improve our… Show more - Recognized and resolved problems, using solutions that are consistent with HopSkipDrive policy, before they arise. - Built trust and comfort by providing excellent customer service using a supportive and empathetic nature via phone, text, chat, and email - Researched and solved issues with customer accounts - Troubleshot questions about the HopSkipDrive app (iOS and Android) and website - Recognized trends in issues and complaints and suggested changes to improve our service - Created training guides for future associates to streamline the training process Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Holiday Production

  • Oct 2017 - Jan 2018

  Sacramento, California Area - Provided support to merchandising, signing, and implementing visual merchandising direction - Utilized OSHA safety standards, ensured timely installation and demonstrated the ability to properly install and remove trim/window presentations and store promotional events in a timely manner, including the ability to pack, unpack and prep all props - Demonstrated an eye for detail with regard to design and composition in order to make sure all trim was set to company standards



Coca-Cola Bottling Company UNITED, Inc.

• United States
• Manufacturing
• 700 & Above Employee

• Account Manager Relief

  • Feb 2017 - Jul 2017

  Sacramento, California Area - Analyzed customer needs and business trends to help grow both their profitability and our own business - Ensured brands and packages sold align with an account’s consumer demographics and met merchandising standards - Sold incremental displays, equipment placements and promotional programs - Maintained appropriate inventory levels, company assets, promotional ad signage (point of sale) and displays



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Merchandiser

  • May 2016 - Feb 2017

  Sacramento, California Area - Managed 4 to 8 account's backroom by organizing and consolidating backstock (product) - Maintained product in Store racks, shelves, displays, and coolers by identifying replenishment needs; transporting product between backroom and display floor with manual equipment (for example, pallet jack, handtruck); utilizing hand tools; replenishing, facing, and rotating product; building, changing, and taking down product displays; maintaining product signage; cleaning product space; and securing… Show more - Managed 4 to 8 account's backroom by organizing and consolidating backstock (product) - Maintained product in Store racks, shelves, displays, and coolers by identifying replenishment needs; transporting product between backroom and display floor with manual equipment (for example, pallet jack, handtruck); utilizing hand tools; replenishing, facing, and rotating product; building, changing, and taking down product displays; maintaining product signage; cleaning product space; and securing damaged or defective product. - Provided customer service to Consumers and Store personnel by identifying and resolving concerns. Show less

• Logistics Processor

  • Dec 2015 - Jan 2016

  Sacramento, California Area - Fulfilled customer orders from store inventory in a timely manner following quality standards, with a high fulfillment percent and sense of urgency - Prepared and shipped customer’s orders following quality, packing and shipping standards - Utilized inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes

• Seasonal Sales Associate

  • Oct 2014 - Dec 2014

  Roseville, CA - Advised customers by providing information on products - Kept clientele informed by notifying them of preferred customer sales and future merchandise of potential interest - Contributed to team efforts by accomplishing assigned tasks in order to achieve department goals



UCD Health Systems Nurse Recruitment

• Administrative Assistant II

  • Feb 2014 - May 2014

  Sacramento, California Area - Maintained materials of a confidential and sensitive nature with appropriate discretion, therefore reducing the risk of the department - Administered Skill Surveys for over 100 applicants that assisted in determining the outcome of each candidate - Prepared and organized employee files in order to ensure proper protocol was followed



Nordstrom Rack

• United States
• Retail
• 300 - 400 Employee

• Shoe Sales Associate

  • Nov 2013 - Feb 2014

  Sacramento, California Area - Advised customers by providing information on products to meet their needs - Successfully developed and implemented systems to streamline procedures, increasing productivity such creating individual tasks for each employee during his or her shift - Processed payments by totaling purchases; processing checks, cash, and store or other credit cards



Haggin Oaks Golf Super Shop

• United States
• Spectator Sports
• 1 - 100 Employee

• Appointment Office Assistant

  • Jun 2013 - Nov 2013

  Sacramento, California Area - Served as first point of contact, routing telephone calls, greeting visitors, and responding to customer inquiries - Performed wide-ranging administrative duties such as composing correspondence, organizing events and classes, and updating and managing schedules and registration with Microsoft Excel and Outlook - Scheduled and managed appointments accurately and efficiently of 10 to 15 employees with over 1,000 clients in order to allow the department to run effectively in a fast-paced… Show more - Served as first point of contact, routing telephone calls, greeting visitors, and responding to customer inquiries - Performed wide-ranging administrative duties such as composing correspondence, organizing events and classes, and updating and managing schedules and registration with Microsoft Excel and Outlook - Scheduled and managed appointments accurately and efficiently of 10 to 15 employees with over 1,000 clients in order to allow the department to run effectively in a fast-paced environment - Attended quarterly staff meetings to prepare and make department policy recommendations and provide advice on various personnel issues Show less



Bodez by Tasso

• United States
• Real Estate

• Body Coach Assistant

  • Apr 2013 - Jun 2013

  Ormond Beach, FL - Supervised and implemented structured approaches in workout techniques to clients due to their physical ailments - Monitored and adjusted all workout equipment to ensure proper use - Maintained and updated workout routines for clients - Engaged with clients to ensure that his or her experience was both productive and enjoyable



Cool Clubs

• United States
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2011 - Jun 2012

  Foster City, CA - Daily administrative duties included appointment management, customer service, overseeing merchandise, opened and closed registers - Assisted and conducted club fittings and refits while ensuring that the client had an educational and enjoyable experience - Created and managed a mailing list in order to keep current clients up to date while trying to accrue future clients



Richmond Country Club

• Canada
• Recreational Facilities
• 1 - 100 Employee

• Pro Shop Attendant

  • Jun 2009 - Aug 2010

  Richmond, CA - Daily administrative duties included appointment management, customer service, oversaw merchandise, opened and closed store, handled daily deposits - Aided in management of day to day operations of an 18-hold private equity country club with 473 members, and 30 thousand rounds annually - Assisted in organizing various "outside" tournaments generating $70,000 in revenue