Experience

St. Basil's Aged Care NSW & ACT

• Australia
• Hospitals and Health Care
• 100 - 200 Employee

• Director of Care, Quality & Risk

  • Aug 2021 - Present

• Project Director - Quality

  • Aug 2021 - Jan 2022



RSL LIFECARE LIMITED

• Australia
• Hospitals and Health Care
• 400 - 500 Employee

• Head of Quality & Compliance

  • Jul 2019 - Aug 2021

  Key Responsibilities: • Support the GM Quality and Clinical Governance to deliver and maintain a robust Quality and Compliance system that covers policies and procedures organisation wide.• Maintain RSL LifeCare operating systems and procedures to comply with the Aged Care Quality Standards.• Manage a range of continuous improvement audits and activities to ensure the maintenance and enhancement of a continuous quality improvement culture.• In consultation with the Learning and Development team coordinate education and training projects and initiatives to enhance skills staff.• Ensure compliance with a range of legislation, listed in context below.• Support Regional Quality and Compliance Specialists to manage the quality systems at a facility level and incorporate feedback from facilities into to quality and compliance system. Show less

• General Manager Clinical Governance

  • Apr 2019 - Aug 2021



HammondCare

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Head of Region (QSR)

  • Jun 2018 - Apr 2019



Australian Aged Care Quality Agency

• Parramatta, New South Wales, Australia

• Operations Manager

  • Feb 2018 - Jun 2018



Department of Health and Ageing

• Surry Hills, New South Wales, Australia

• Director: Office of Aged Care Quality and Compliance

  • Jan 2007 - Jan 2018

  As a Director I had responsibility for the following programs: - Aged Care Compliance - Complaints Resolution Scheme - Complaints Review - Aged Care Commissioner Reviews - Compulsory Reporting Responsibilities included: - Allocation and management of staff, including recruitment and development of staff and financial and budgetary resources to ensure the efficient delivery of the key outcomes identified for the Office of Aged Care Quality and Compliance in NSW & ACT Office and nationally; - Contribute to decision-making as a member of the State Office Executive Team in complex strategic policy, financial and resourcing issues for the NSW & ACT Office, with specific reference to the management of the Office of Aged Care and Compliance, its strategies, programs and resources; - Lead problem solving, evaluation strategies and project management activities to support staff; - Manage relationships with key stakeholders within the State, particularly service providers, peak bodies, the Aged Care Commissioner, the Aged Care Standards and Accreditation Agency, complainants and their representatives Show less