Experience

The Learning Enrichment Foundation

• Canada
• Professional Training and Coaching
• 100 - 200 Employee

• Employment Counsellor / Settlement Worker

  • Jan 2014 - Present

  Toronto, Canada Area I am a Client Engagement Worker at the Learning Enrichment Foundation; this role is a combination of two positions Employment Counsellor and Settlement Worker for past 3 years I had have the opportunity to gain experience in employment and settlement services. As an Employment coach, I advise clients on potential career routes based on identified values, interests and goals. I assist them in the development of individualized career action plans – focusing on needs, abilities… Show more I am a Client Engagement Worker at the Learning Enrichment Foundation; this role is a combination of two positions Employment Counsellor and Settlement Worker for past 3 years I had have the opportunity to gain experience in employment and settlement services. As an Employment coach, I advise clients on potential career routes based on identified values, interests and goals. I assist them in the development of individualized career action plans – focusing on needs, abilities, transferable skills and goals. Developing resumes, cover letters, mock interviews, one-on-one employment counselling and second career applications are my main focus. Facilitating workshops is another major part of this role; these workshops are to build participants’ knowledge and awareness about Canadian culture, and Employer expectations. As a settlement worker I help clients navigate all kinds of systems: health, legal, children services, social assistance, regulated professions, housing, employment, shelters, and mental health, among others. Accompanying clients to appointments with doctors, social workers or lawyers to support with interpretation and translation, from Spanish to English is another major part of my role. I provide clients information about their rights and responsibilities in Canada and refer them to appropriate places depending on their needs. I assist newcomers with immigration applications, such as permanent residence, citizenship, and sponsorship. I also help people apply for health cards, SINs, child tax benefit, social services etc.

• Intake/Resource Settlement Worker

  • Jan 2013 - Jan 2014

  Toronto, Canada Area •Provided intake, registration assessment and employment and settlement counseling for clients •Provided feedback on resumes or cover letters and strategizing for a successful job interview •Worked directly with a diverse client base, including newcomers •Assisted clients to complete government applications such as citizenship, permanent resident, pr card renewal and work permit •Referred clients to other social services or assist clients in locating and utilizing community… Show more •Provided intake, registration assessment and employment and settlement counseling for clients •Provided feedback on resumes or cover letters and strategizing for a successful job interview •Worked directly with a diverse client base, including newcomers •Assisted clients to complete government applications such as citizenship, permanent resident, pr card renewal and work permit •Referred clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services



Christie Ossington Neighbourhood Centre

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Settlement Worker (Placement Student)

  • Sep 2010 - May 2011

  Toronto, Canada Area •Proactively supported newcomers with settlement issues such as employment, health care, housing, education, recreation and immigration issues •Excellent knowledge of community resources used to help clients develop action plans and initiate referrals •Provided Spanish bilingual assistance via telephone, electronically or in person •Participated in internal / external committees and meetings •Provided support to clients using the computers, faxing and photocopying