Diana Dorantes

Junior Logistics Partner Support (TPN) at Independent Express Cargo
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE

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Experience

    • Ireland
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Junior Logistics Partner Support (TPN)
      • Jan 2023 - Present

      ▶️Leverage a natural flair for leadership, overseeing each partner of the network and warehouse staff, cultivate a cohesive, motivated, and passionate working environment; training and developing colleagues to ensure optimised performance and results. ▶️Ensure the provision of excellent logistics support, constantly reviewing and optimising processes to further propel business outcomes and objectives. ▶️Mediate between partners in disagreement ensuring actions are taken in accordance with the operational manual. ▶️Successfully co-ordinate the generation and circulation of partner performance and KPI data, ensuring a continuous development for the network. ▶️Liaise with partners and management to streamline audit processes, ensure processes as per ISO are completed by all and address corrective actions to completion. ▶️Provide support with consignment job changes, notes and labels for decked freight, in the TMS system and the warehouse to allow an excellent service and On-Time KPI for every partner customer. Show less

    • Ireland
    • Retail
    • 1 - 100 Employee
      • Jan 2021 - Dec 2021

      ▶️ Harnessed impeccable interpersonal and cross functional abilities; motivated and led a team of 10, while monitoring activities, assisting customer queries, solving problems, and collaborating with management regarding the promotion of divisional sales growth. ▶️ Oversaw all routines pertaining to the e-commerce team (online orders and collections) and the picking, packing and delivery teams, ensuring streamlined processes.▶️ Consistently stayed abreast of best practices to facilitate service standards excellence. Show less

      • Jul 2020 - Dec 2020

      ▶️ Delivered excellent customer service in a fast paced retail environment; consistently demonstrating an in-depth and responsive approach to customer needs and business objectives.

    • France
    • Personal Care Product Manufacturing
    • 700 & Above Employee
      • May 2019 - Jun 2020

      ▶️ Spearheaded the executive planning for Central and South American distribution across a portfolio of 23 brands. ▶️ Generated the monthly forecast for Redken, Kerastase, L’Oréal Professionnel, and Matrix and acted as POC for DB Schenker; providing logistics information prior to national distribution and export, building a trusting relationship with the freight forwarder.▶️ Ensured the implementation of day-to-day activities regarding transportation requirements and business requirements.▶️ Supervised workloads, schedules, tasks and other related functions to facilitate optimised processes and streamlined ops. ▶️ Maintained and managed all databases relating to transportation activities ensuring seamless administrative prowess.▶️ Ensured compliance of safety standards in transportation functions and stayed abreast of dynamic industry and governmental best practice guidelines. ▶️ Initiated cost efficiency measures in transportation operations to effectively align with financial bottom line and business objectives.▶️ Implemented environmental laws, procedures and processes to best optimise and innovate departmental and company practice. ▶️ Forged and cultivated strong internal and external customer relationships.▶️ Managed, supervised and monitored fleet operations, calling to action areas of potential improvement.▶️ Collaborated with cross functional teams and management to align strategically and propel efforts. Show less

      • Feb 2018 - Apr 2019

      ▶️ Collected and analysed a wealth of supply chain data, ensuring impeccable accuracy regarding data entry tasks. ▶️ Performed inventory analysis and prepared inventory reports with findings for management teams. ▶️ Identified and analysed supply chain trends and stayed abreast of competitor matrix to facilitate business decisions. ▶️ Analysed supply chain risks and developed strategies to resolve the issues and foresee need areas. ▶️ Ensured compliance with the company policies and procedures and supported continuous improvement of supply chain processes and procedures.▶️ Conducted administrative routines pertinent to the role, including, PO tracking and legal labels, product traceability. Show less

    • Entrepeneur-Own SME
      • Feb 2012 - Oct 2019

      ▶️ Conducted a range of activities from product development, procedural etiquette, sales, marketing, customised design, business development, competitive analysis and financial projections for a bespoke candy buffet business. ▶️ Secured a lucrative first Q thanks to focused efforts, strategic planning and innovative approaches to business processes and client acquisition. ▶️ Conducted a range of activities from product development, procedural etiquette, sales, marketing, customised design, business development, competitive analysis and financial projections for a bespoke candy buffet business. ▶️ Secured a lucrative first Q thanks to focused efforts, strategic planning and innovative approaches to business processes and client acquisition.

  • Mexican Airforce
    • Estación Aérea Militar No.1
    • Commercial Assistant
      • Mar 2017 - Oct 2017

      ▶️ Conducted business and sales management and acted responsible to lead negotiations in English with 12 international embassies based in Mexico. ▶️ Increased sales from 20% to 67% regarding aircraft spaces within the aerospace industry accounting companies from Canada, Australia, India, and France. ▶️ Conducted business and sales management and acted responsible to lead negotiations in English with 12 international embassies based in Mexico. ▶️ Increased sales from 20% to 67% regarding aircraft spaces within the aerospace industry accounting companies from Canada, Australia, India, and France.

Education

  • Instituto Politécnico Nacional
    Bachelor International Business
    2014 - 2018
  • Universidad Autónoma de Baja California
    Higher National Diploma, Supply chain management
    2018 - 2018
  • National Taiwan University of Science and Technology
    Business Administration
    2016 - 2017
  • National College of Ireland
    Msc in Management, Business/Commerce, General
    2021 - 2022

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