Experience

CaixaBank Tech

• Spain
• IT Services and IT Consulting
• 400 - 500 Employee

• Head of Advanced Analytics & Data | Board member

  • Sep 2021 - Present

  Member of the executive committee at the new company CBTech, focused on building a team of +1000 technologists to become market leaders. Functional reporting to the CIO. Mayor achievements: - Co-led the implementation of a new IT strategy to enhance customer interaction with Data, Analytics and AI in Google Cloud. - Designed and executed data roles model, incorporating over 50 profiles and re/up-skilling to enhance technical capabilities. - Led and re-defined data analytics team (60… Show more Member of the executive committee at the new company CBTech, focused on building a team of +1000 technologists to become market leaders. Functional reporting to the CIO. Mayor achievements: - Co-led the implementation of a new IT strategy to enhance customer interaction with Data, Analytics and AI in Google Cloud. - Designed and executed data roles model, incorporating over 50 profiles and re/up-skilling to enhance technical capabilities. - Led and re-defined data analytics team (60 internal and +250 external), aligned with the new culture, agile methodologies and tech role model, to create a talent hight performance team, to cover the end to end life cycle of IA and Data solutions. Show less



Opinno

• Spain
• Business Consulting and Services
• 100 - 200 Employee

• Advisor | Ambassador

  • Jun 2020 - Present



Bankia

• Spain
• Banking
• 700 & Above Employee

• Head of Advanced Analytics & Big Data | Digital Strategy & Transformation

  • Jan 2018 - Jan 2022

  Madrid Directly accountable to a Board member, fostering strong relationships with the executive committee and their key representatives at the front line. - Led the data-centric digital transformation strategy, leveraging advanced machine learning and AI models to drive significant ROI within Marketing, Risk, and Corporate areas, saving +20M€ in cost of risk. - New cutting-edge digital marketing platform, driving +20% increase in digital sales and +10% improvement in customer engagement. -… Show more Directly accountable to a Board member, fostering strong relationships with the executive committee and their key representatives at the front line. - Led the data-centric digital transformation strategy, leveraging advanced machine learning and AI models to drive significant ROI within Marketing, Risk, and Corporate areas, saving +20M€ in cost of risk. - New cutting-edge digital marketing platform, driving +20% increase in digital sales and +10% improvement in customer engagement. - Catalysed the adoption of analytics across the organization, enabling new digital processes and products based in data and Analytics: -Leveraged advanced AI and data technologies to pioneer a customer-centric approach, facilitating a deep understanding of their needs and generating actionable insights based on their digital behaviour. -Established 360-degree customer view by integrating internal data from applications, channels, and processes, while leveraging second and third-party data sources. -Activated insights thought complex journeys across internal and external channels. -Modernized customer experience processes by integrating insights, feedback and closed-loop actions, with an understanding of call center conversations. -Continuously monitored and analyzed the evolution of actionable insights, sales attribution, and customer engament in real time. -Enabled innovative digital processes and data-driven products, like a new product for understanding financial wealth accessible directly through the customer app.

• Head of Advanced Analytics and Big Data

  • Oct 2016 - Nov 2018

  Led the strategic plan for Data Analytics & Cognitive Systems, implementing a new Data & AI platform, and established a corporate governance framework. - Bankia Data Driven Strategy, AI, real-time Analytics and MLOPs governance, +200 models, +10 business areas, +30 NRT use cases. - Implemented AI and cognitive services in the organization's core processes, achieving a 30% reduction in human tasks within documental process.

• Head of Corp Data Warehouse & Big Data

  • Jan 2016 - Oct 2016

  Las Rozas De Madrid Area, Spain



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Developer, Analytics and Data Management

  • Jan 2015 - Jan 2016

  Developed a go-to market plan, as a key member of the Spain practice team, in collaboration with international EMEA teams, driving revenue growth with target +10M€

• Program / Project Manager PMP #1629073

  • 2007 - Jan 2015

  - Led transformation projects across diverse sectors and technologies.