Experience

Bologna Business School - Università di Bologna

• Training Specialist

  • Jun 2022 - Present

  - Identify, develop, manage, market, deliver, and evaluate customized educational programs- Participate in the strategic planning of department or unit; make recommendations to support the development of long-range programming projections- Develop and maintain client relationships in identified market for sales and partnership agreements- Develop detailed budgets and manage all financial aspects of programs- Generate and prepare reports, reviewing for gaps/issues and making recommendations for improvements- Design and develop needs assessments and evaluate results- May serve as liaison for information and clarification to interpret academic policies, processes and procedures, decisions, and directions for students, faculty, staff, academic colleges, administrative offices, and vendors

• Senior Program Manager - Executive Customised Programmes

  • Feb 2020 - Jun 2022

  - Coordinate the Institute's faculty, custom programs and lessons planning.- Support the Programme Director in the development of the programme strategy.- Improve overall participants School experience.- Provide tailored and appropriate support to participants.- Provide innovative ideas to improve the participants experience.- Manage compliance for all quality assurance and accreditation requirements.

• Junior Program Manager - Master Full Time

  • May 2018 - Feb 2020

  - Coordinate the Institute's faculty and research programmes (for Master in Management and Master in Finance, Control and Auditing) and lessons planning. - Run student engagement activities and support of student clubs. - Contribute to all marketing activities, including maintaining the Institute's website and collateral (maintain generic marketing materials such as flyers and brochures) and support the Institute's promotional activities, including PR and social media strategy. - Support the planning and the execution of the full range on institute events, including outreach, academic and sponsored events. - Assist with the planning and execution of the annual graduation ceremony and deliver and promote smaller-scale events.

• Tutor

  • Nov 2016 - Apr 2018

  - Monitor student performance or assist students in academic environments, such as classrooms or computer lab. - Share teaching or training materials online, such as lecture notes, study materials and active listening of students. - Organize educational environment to promote productivity and learning (deadline reminder teamwork assignment deliveries, promote invitation to extra-educational activities offered by the School, active participation in meetings with managers and professionals) - Attendance monitoring of students' lessons. - Data entry Salesforce CRM.



International House Bristol

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Office Assistant

  • May 2016 - Sep 2016

  - Dealing with incoming general enquiries (especially junior students) by email, telephone and face to face. Enrolling students on course. - Invigilator (IELTS and Cambridge exams).- Data input QDB database system. - Being willing to work flexible hours, especially during peak periods including evenings and weekends and general office duties. - Translating for younger Italian students. - Dealing with incoming general enquiries (especially junior students) by email, telephone and face to face. Enrolling students on course. - Invigilator (IELTS and Cambridge exams).- Data input QDB database system. - Being willing to work flexible hours, especially during peak periods including evenings and weekends and general office duties. - Translating for younger Italian students.