Diana Baglova
Aircraft Data Specialist, Reliability Analyst, Process Champion at Lufthansa Technik Budapest Ltd- Claim this Profile
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Bio
Credentials
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BIM-Revit with Naviswork
Edoxi Training InstituteApr, 2021- Nov, 2024 -
BIM Foundations
LinkedInMar, 2021- Nov, 2024
Experience
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Lufthansa Technik Budapest Ltd
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Airlines and Aviation
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100 - 200 Employee
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Aircraft Data Specialist, Reliability Analyst, Process Champion
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Sep 2017 - Present
Airworthiness engineer. Make sure that all aircraft data is collected for it`s airworthiness. Aircraft data controlling, with all related reports and outcomes. Direct customer communication on a daily basis. Tracking aircraft data and clarifications resolution. Analyze reliability data on a daily basis, reports, data collection. CAMO and SCAMT related tasks. B737NG C Certificate holder. Airworthiness engineer. Make sure that all aircraft data is collected for it`s airworthiness. Aircraft data controlling, with all related reports and outcomes. Direct customer communication on a daily basis. Tracking aircraft data and clarifications resolution. Analyze reliability data on a daily basis, reports, data collection. CAMO and SCAMT related tasks. B737NG C Certificate holder.
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Cognizant
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United States
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IT Services and IT Consulting
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700 & Above Employee
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IT Service Desk Analyst
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Jun 2016 - Aug 2017
Business to business support, control, maintenance and solution providing. Ticketing within a systems, fast issues resolution. Servers monitoring, requests fulfilling. Escalations solutions providing, problem solving. Daily business customer communication. Business to business support, control, maintenance and solution providing. Ticketing within a systems, fast issues resolution. Servers monitoring, requests fulfilling. Escalations solutions providing, problem solving. Daily business customer communication.
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Sitel Digital Services (formerly SYKES)
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Customer Support Representative
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Oct 2015 - Jun 2016
All related customer support tasks over the phone line and dedicated systems. Technical issues solutions, follow up on problems, referring to a higher level resolution. IT related tasks of troubleshooting, guidance and solutions. All related customer support tasks over the phone line and dedicated systems. Technical issues solutions, follow up on problems, referring to a higher level resolution. IT related tasks of troubleshooting, guidance and solutions.
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Air Maintenance Estonia
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Tallinn, Harjumaa, Estonia
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base maintenance assistant, production controller
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Jan 2013 - Jul 2015
Aircraft outgoing and incoming documentation controlling. Raising NRC in the systems, ordering parts. Preparing work packages for type base maintenance, direct communication with project leader. Reviewing TCs, modifications ADs and other documents from aircraft and maintenance. Preparing documentation for closure and shipping to customers. Direct contact with REPs. Fast working and accurate checking for all type of documents to and from aircraft. Inspection of arriving component legal papers. Active participating in preparing tenders for new customers. Show less
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Education
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Transport and Telecommunication Institute (TSI)
Bachelor of Engineering - BE, Aviation Engineering