Regional Account Manager

• Mar 2023 - Present

Local Government & K-12/Hgher Education Client Solutions Executive

• Aug 2021 - Mar 2023

Government Health & Education Acquisition Team

• Mar 2018 - Mar 2023

Sales Executive

• Jul 2020 - Aug 2021

Retail Sales Consultant / Business Specialist

• Aug 2013 - Aug 2021

Business Specialist

Business Account Manager

• Jan 2009 - Aug 2021

Consultative Sales. Manage small to mid-size businesses in WV, OH and KY promoting Local, Long Distance, Internet & Mobility Services. Ranked number 1 out of 19 Account Managers in the Virginias market. Effective in positioning the One AT&T Solution utilizing in depth technical and sales expertise while leveraging relevant case studies and ROI tools. Received BIS Virginias Sales Excellence award. Completed over 200 hours of training including The Science of Consultative Selling & PIERS. Won 1st place in the North East for website development utilizing an AT&T website design program. Lead the West Virginia team with the first SBS IPFLEX Wireline and One AT&T solution sale. Proven ability to sell complex solutions and focus on Unified Communications. Show less

Client Solutions Executive

• Mar 2016 - Jul 2020

Working with business customers to provide a unified solution of products including wireless, wired, fiber, and applications.

National Retail / Indirect

• Jul 2008 - Aug 2009

Promote AT&T mobility services in National Retail Stores including Walmart, Radio Shack and Agent locations. Responsible for managing the roll out of national retail programs, training and coaching employees on sales processes and product offerings to increase market share. Serve as a liaison between retailers and AT&T to identify and resolve issues. Visual Merchandising. Event planning to create brand awareness. Analyze business reports for trending to educate retailers.

Retail Sales Consultant

• Jan 2007 - Jul 2008

Virginias Sales Excellence Winner. Top Small Business Sales. Data Certified. Proactively solicit businesses to increase gross add attainment and promote AT&T in the community. Consistently meets and exceeds sales goals. Assisted in the transition of Summersville, WV COR store from Cellular One to AT&T as a result of Easterbrook acquisition.

Licensed Insurance Agent / Sales Associate

• May 2005 - Jan 2007

Sales associate. Successful cold calling and increasing subscribers in the state of Virginia. Meet and exceed sales goals month over month to achieve market recognition within first 6 months. Sales associate. Successful cold calling and increasing subscribers in the state of Virginia. Meet and exceed sales goals month over month to achieve market recognition within first 6 months.

Exec Asst - Contract Administrator

• May 2003 - May 2005

Executive Assistant to Company owners. Contract administration with National Retailers and Government contracts. Travel coordinator overseeing movement of multiple crews on various job sites nationwide. Workman's compensation claims administrator. Liaison between Superintendent crew and company leadership. Manage reception area. Executive Assistant to Company owners. Contract administration with National Retailers and Government contracts. Travel coordinator overseeing movement of multiple crews on various job sites nationwide. Workman's compensation claims administrator. Liaison between Superintendent crew and company leadership. Manage reception area.

Retail Sales Representative

• Sep 2001 - May 2003

Verizon Winners Circle award. Inventory control. Meet and exceed sales goals. Promote Verizon Wireless at community events. Verizon Winners Circle award. Inventory control. Meet and exceed sales goals. Promote Verizon Wireless at community events.

Corporate Sales Director

• Sep 1989 - Aug 2000

Effectively manage personnel, operations and sales performance. Developed Roanoke, VA market for expansion of mortgage credit reporting and collection services in the medical and utilities industries with quantifiable growth in customer base. Software sales, installation and support. Cross trained in all aspects of the business prior to achieving sales director position. Effectively manage personnel, operations and sales performance. Developed Roanoke, VA market for expansion of mortgage credit reporting and collection services in the medical and utilities industries with quantifiable growth in customer base. Software sales, installation and support. Cross trained in all aspects of the business prior to achieving sales director position.

New Account Representative

• Mar 1988 - Sep 1989

Banking and finance. Open new accounts, market bank services to existing customers and increase new customer base. Banking and finance. Open new accounts, market bank services to existing customers and increase new customer base.

Credit Card Representative

• Sep 1983 - Dec 1987

Responsible for overseeing commercial transactions. Process consumer banking transactions and manual process of customer credit card purchases. Credit card billing and customer service. Promote bank services to current customers and new accounts to non customers. Responsible for overseeing commercial transactions. Process consumer banking transactions and manual process of customer credit card purchases. Credit card billing and customer service. Promote bank services to current customers and new accounts to non customers.