Experience

BACID-Bureau Africain de Construction d'Investissement et Divers

• Côte d'Ivoire
• Real Estate
• 1 - 100 Employee

• Assistante Bilingue

  • Jun 2023 - Present

  - Bras droit du manager - Travail dans un environnement international - Organiser les rendez-vous et les déplacements des supérieurs - Responsable de la traduction de courriers et autres documents - Bras droit du manager - Travail dans un environnement international - Organiser les rendez-vous et les déplacements des supérieurs - Responsable de la traduction de courriers et autres documents



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Bilingual customer advisor

  • Nov 2020 - Jun 2023

  - Handling customer requests and providing solutions adapted to their needs -Handling complaints -Ensuring customer satisfaction - Handling customer requests and providing solutions adapted to their needs -Handling complaints -Ensuring customer satisfaction



Patriot Real Estate

• 1 - 100 Employee

• Property consultant

  • Jan 2018 - Dec 2019

  - Acting as an intermediary between those who wish to sell and those who wish to buy a property: listening to the needs of the buyer and the seller, and trying to find a compromise that satisfies both parties - Preparing the necessary publications to make sale and rental advertisements visible online and offline, on websites, social media, leaflets, press advertisements - Receiving offers, assessing buyers' requirements and accompanying them on property visits and surveys. - Acting as an intermediary between those who wish to sell and those who wish to buy a property: listening to the needs of the buyer and the seller, and trying to find a compromise that satisfies both parties - Preparing the necessary publications to make sale and rental advertisements visible online and offline, on websites, social media, leaflets, press advertisements - Receiving offers, assessing buyers' requirements and accompanying them on property visits and surveys.



Honk kong trade developpement council Dubai

• Telemarketing / Data entry

  • Jan 2019 - Nov 2019

  • Process emails • have excellent communication and negotiation skills. • Act proactively to meet customer needs by providing solutions. • Maintain professional relations at a high level. • Manage large accounts • Act as a point of contact for customers • Hold regular meetings with clients to discuss their needs. • Resolve problems and deal with complaints quickly. • Make sure the budget and time constraints are respected • Stay up to date with new features. • Process emails • have excellent communication and negotiation skills. • Act proactively to meet customer needs by providing solutions. • Maintain professional relations at a high level. • Manage large accounts • Act as a point of contact for customers • Hold regular meetings with clients to discuss their needs. • Resolve problems and deal with complaints quickly. • Make sure the budget and time constraints are respected • Stay up to date with new features.