Diana Alicia Fernández Alfaro

Business Process Analyst, Consultant at Fiserv Global services
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Contact Information
us****@****om
(386) 825-5501
Location
Heredia, Heredia, Costa Rica, CR
Languages
  • Inglés Professional working proficiency
  • Español Native or bilingual proficiency

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Credentials

  • Six Sigma Black Belt
    Performance Excellence Solutions (PXS)
    May, 2020
    - Nov, 2024
  • ISTQB Certified Tester, Foundation Level
    ISTQB - International Software Testing Qualifications Board
    Nov, 2019
    - Nov, 2024
  • Trainer of Trainers
    Wise Human
    Dec, 2018
    - Nov, 2024
  • Certified Quality Engineer (CQE)
    Performance Excellence Solutions (PXS)
    May, 2017
    - Nov, 2024
  • INTE/ISO 9001:2015 Implications of Quality Management Systems
    INTECO - Instituto de Normas Técnicas de Costa Rica
    Sep, 2016
    - Nov, 2024
  • Statistics with Mintab: PIFEI Module I
    Blackberry&Cross (BBCross)
    Nov, 2015
    - Nov, 2024
  • Green Belt Lean Six Sigma
    Performance Excellence Solutions (PXS)
    Jan, 2014
    - Nov, 2024

Experience

  • Fiserv Global services
    • India
    • Consumer Services
    • 1 - 100 Employee
    • Business Process Analyst, Consultant
      • Apr 2019 - Present

  • Irex de Costa Rica S.A
    • Quality Assistant Engineer
      • Feb 2015 - Apr 2019

    • Junior Process Engineer (Continuous Improvement Production Unit)
      • Mar 2012 - Feb 2015

Education

  • Universidad Internacional de las Américas
    Licenciatura, Ingeniería industrial
    2011 - 2014

Community

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