Experience

Principal33

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• Key Account Manager

  • Oct 2022 - Present

  • Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives • Ensure the ordered products are delivered in a timely manner • Serve as contact point for key customers and internal teams • Work cross-functionally with fellow members of the leadership team to foster collaboration & improve company-wide KPIs • In collaboration with the HR Department - hire, develop, and retain top talent for the CBDO department • Gather, report and communicate customers' feedback on service, technology and product delivery • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives • Taking feedbacks from the clients and working on them. • Measuring, tracking, and analyzing key account metrics. • Staying updated with industry and market trends and their best practices. Show less



SMSHighway

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Key Account Manager

  • Aug 2021 - Feb 2022

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company;• Acting as the main point of contact between key clients and internal teams;• Resolving any issue faced by customers and dealing with complaints to maintain trust;• Ensuring the ordered products are delivered in a timely manner;• Suggesting solutions that answer clients’ needs and wants;• Compiling reports on account progress, goals and forecast;

• Account Manager

  • Nov 2017 - Jul 2021

  • Grow company revenue and margin in line with personal targets;• Maintain and develop an excellent relationship with the existing clients;• Identifying market opportunities and acquiring new clients;• Ensure the timely and successful delivery of our solutions according to customer needs and objectives;• Monthly activity reports;• Meet and exceed sales targets;• Negotiate technical and commercial terms of the contracts to be signed;



in-tech engineering services SRL

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• Team Assistant

  • Feb 2017 - Sep 2017

  • Manage, organize and maintain CEO’s time calendar, scheduling and reminding appointments; • Provide administrative support on a daily basis to the CEO; • Receive and distribute relevant information to/from internal and external sources by telephone, email or in person; • Involved in booking complex travel arrangements for CEO or team and assisting with all necessary for business travel (flight tickets, booking hotel, rent a car, travel insurance, etc) ; • Coordinate protocol expenses such as meals and restaurant reservation for the CEO, and as required for other management team members or special guests; • Driving key team activities (such as team meeting agendas, all-hands meetings, supply ordering); • Perform other administrative duties; • Proactively coordinate and engage with leadership in planning and organizing events, activities, etc • Provide administrative support to all the departments. • Support in the planning, organization and implementation of HR activities Show less



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Scrum Master

  • Jul 2014 - Feb 2015

  • Support the Product Owner and DevOps Team in better defining user stories, plan sprint iteration and managing the product backlog. • Guide the team while facilitating a healthy team dynamic with respect to priorities and scope • Build Agile dashboards and assure the DevOps agile sprint conditions to develop software as part of an agile team with “short iterations and frequent releases”; • Protects the team from external interruptions (blocking issues beyond the team’s authority or area of influence) Show less



Siemens Corporate Technology

• Brasov County, Romania

• Assistant Manager

  • Feb 2013 - Feb 2015

  • Management of complex calendar and scheduling requirements. • Work with other assistants throughout the department and across the rest of the company. • Preparation of documents for employment ; • Recording and maintaining personnel files ; • Translating internal company documents; • Follow-up on to-do’s & action items • Receiving , registration, distribution to the departments involved , completing and filing correspondence and messages received from partners and customers Show less