Experience

PT Usaha Jayamas Bhakti
• Oil and Gas
• 1 - 100 Employee
• Admin R&D

  • Dec 2021 - Present

PT Tennova Cipta Inatech
• Key Account Manager

  • Jan 2017 - Mar 2018

Ebizu
• Spain
• Software Development
• Merchant Engagement

  • Mar 2015 - Jan 2017


Optimo Global Group

• United Kingdom
• Maritime

• • Jul 2013 - Apr 2015

  -Analysing past sales figures/trends to anticipate future product needs.-Devising a merchandise plan using the above techniques.-Relaying the merchandise plan to the buyer who, in turn, can decide on what products, styles, colours etc to purchase and from which suppliers, at what price.-Devising a contract for the suppliers including quality control, accuracy and flexibility. -Allocating certain amounts of stock, throughout the season. Retailers are now trying to minimise stock holdings and commitment to allow for maximum flexibility.-Once the products are all distributed and put on sale, the Merchandiser can monitor stock movement, consider markdowns, inter-branch transfers, promotions or clear outs etc.providing help and advice to customers using my organisation's products or services;-support to jobs as account executives, sales executives, or sales team leaders. -Handle client issues and enquiries Show less

• • Jul 2013 - Apr 2015

  -communicating courteously with customers by telephone, email, letter and face to face;investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;-handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;-issuing refunds or compensation to customers;-analysing statistics or other data to determine the level of customer service my organisation is providing;-writing reports analysing the customer service that my organisation provides;-developing feedback or complaints procedures for customers to use;-improving customer service procedures, policies and standards for the organisation or department-keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses. Show less



ICONLIFE INDONESIA

• Retail
• 1 - 100 Employee

• Account Executive

  • Sep 2011 - Dec 2012

  -networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations; -communicating with target audiences and managing customer relationships; -monitoring competitor activity; -organising and attending events such as conferences, seminars, receptions and exhibitions; -networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations; -communicating with target audiences and managing customer relationships; -monitoring competitor activity; -organising and attending events such as conferences, seminars, receptions and exhibitions;


HSBC Private Bank
• Financial Services
• 1 - 100 Employee
• Sales Executive

  • Sep 2010 - Nov 2012