Dian Eva Agustina

at Achievement Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Jakarta, Indonesia, ID

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Experience

    • Indonesia
    • Human Resources Services
    • 1 - 100 Employee
      • Jan 2021 - Present

      • Aug 2020 - Present

      • Jan 2020 - Present

    • India
    • 1 - 100 Employee
    • Senior Manager People & Organization Development
      • Nov 2014 - Present

      1) Preparing Annual HR Business Plan, MPP & Budget 2) Preparing and Organizing Company Annual Management Strategy Meeting 3) Making cohesive coordination with all Div head to prepare, analyze and monitor Orgz movement, Orgz Chart & Job Desc 4) Developing, Implementing and Monitoring Performance Mgmnt System and KPI for all div by quarterly review using BSC Perspective 5) Developing, Organizing and Monitoring Corporate Training Program through PI Talent Dev Center 6) Developing People’s Capacity and Capability for all function by Organizing Int & Ext Training Program and Annual Training Agenda through Competency Gap Analysis 7) Developing Leadership Roadmap & Training Roadmap 8) Developing Talent Dev Program for hunting internal resources to become Key Position (Mapping, Selecting, Pooling, Program Designing, Implementing, Evaluating) 9)Developing, Implementing and Monitoring Employee Promotion Program to fulfill the pipeline of Plaza Indonesia Future Leader (Young Manager Program, Executive Dev Program and Leadership Dev Program) 10)Developing MT Program as a part of nurturing potential talent from fresh graduated level (Sourcing,Selecting, Program Designing, Implementing, Evaluating) 11) Developing Change Management Program for Plaza Indonesia by enhancing the implementation of Plaza Indonesia Corp Culture as employees mindset and action on their daily works activities and by improving quality of Communication through all level 12) Developing, Implementing and Monitoring Employee Events (Reward and Recognition Program) for enhanching Employee Satisfaction Survey Score 13) Developing Learning Orgz System through Knowledge Management Method using E-Learning and Video Learning and Internal Training Community 14) Developing, Improving and Monitoring the implementation of SQA (Service Quality Assurance) as Company Service Culture by SQA Training, Internal Customer Satisfaction Survey, Service DNA and SLA to Achieve Superior Service for Int & Ext Customer Show less

    • Indonesia
    • Commercial Real Estate
    • 1 - 100 Employee
    • Corporate People Development Manager - Organization Development
      • Aug 2012 - Oct 2014

      1) Developing Change Management Program through Cowell Core Values 2) Developing Talent Management Program & Management Trainee Program 3) Developing Competency Gap Analysis to formulate Annual TNA 4) Designing, Implementing and Evaluating Annual Training Program to support Company Objective 5) Developing Cowell's Internal Bulletin for enhancing communication level of internal employee 6) Developing Internal Talent Pools as a part of Talent Development Program 7) Developing Learning Organization through Knowledge Sharing method 8) Developing E-Learning Program 9) Organizing Internal, External Training and Induction Training Program 10) Developing Employee Engagement through Reward & Recognition Program 11) Developing Employee Opinion and Satisfaction Survey to support Retention Program 12) Maintaining dan Monitoring KPI (target and achievement) through Balance Scorecard Method 13) Conducting Employee Relation program through Employee Gathering Show less

    • People Development & Training Manager
      • Sep 2010 - Aug 2012

      •Developing Job Description, Standard Operational Procedure and Company Business Process •Developing People’s Capacity and Capability for all function •Developing Talent Management Program for all function •Maintaining and monitoring Key Performance Indicator for all function •Developing CRS (Customer Relationship Strategy) to enhance customer satisfaction •Designing Corporate Value by Change Management Program •Developing Internal Audit Program for monitoring Sales, Collector and Expedition performance •Maintaining Top 30 Pareto’s Customer to build customer loyalty •Collaborate with cross functional department to conduct Training Needs Analysis (TNA) for all department •Organize internal and external training activities •Provided comprehensive training and development support for all department 1.Customer Relationship Officer Training Program 2.Account Receivable Controller Training Program 3.Branch Operation Manager Training Program 4.Collector Training Program 5.HR Supervisor Training Program 6.Warehouse Training Program Show less

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Training Manager
      • Sep 2007 - Dec 2010

      •Developed Training Master Plan & Training Strategy based on Company Objective •Developed the Curriculum Maps to support career advancement of job levels and function •Collaborated with cross functional department to work in concert to conduct Training Needs Analysis for all department •Determined the Annual Calendar of training program •Designed tailor made training program through edutainment and experiental learning way aligned with Kaizen concept •Presented training proposal to CEO for approval, insured that training events are provided and implemented as planned •Organized internal & external training activities •Evaluated the Effectiveness of Training Program (Reaction, Learning, Behaviour, Results) •Evaluated the monthly training program to ensure accountability to organizational goals and objective & appropriate the quality improvement plan to address gaps in quality •Provided comprehensive data for Personal Training Record •Developed General Orientation & Functional Orientation System for New Employee (NE) and Promotion Employee (PE) •Provided comprehensive training and development support for all department 1.Upgrading Program for Sales Force 2.Collector Training Program for Collector 3.Team Building Training for all level 4.Training for Trainer (all department) 5.SOP Refreshment Training Program (all dept) •Internal Trainer for Negotiation skills, Effective Communication Skills, Problem Solving, Train the Trainers, Effective Presentation and Field Training Program •Developed Qualification System for employee to support career development program •Setting Performance Appraisal system for all function •Enhanced training competencies of internal trainer community •Maintained Key Performance Indicator of Training to monitor Monthly Performance for Branch Office •Developed Change Management Program to support 5S Implementation •Developed Change Management Program through Employee Relation activities to support Company Values Show less

    • Indonesia
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • HRD Training Supervisor
      • May 2004 - Sep 2007

      •Developed Change Management Program for Nissan Way (Nissan Corporate Culture) •Reviewed Training Policy based on Stakeholder feedback and Company Objective •Designed Training Needs Analysis for all department •Prepared annual training program and training budget •Developed Comphrehensive Training Program for NMI Plant and Head Office •Reviewed Training Program (Training Effectiveness Evaluation by Kirk Patrick level ) •Developed 5S & Kaizen Awareness Program for all function •Developed Qualification level (grading system based competency) for Plant-employee •Developed Kikken Yochi Training System (Safety Awareness Program ) for Production function •Internal Trainer for soft skills competencies (Basic Mentality, 5S, Kaizen, Creative Problem Solving, Fishbone Analysis, Effective Leadership, Communication skills, Negotiation skills, Train the Trainer, Corporate Culture, Coaching & Counseling, Customer Service Mindset, Achievement Motivation Training) •Improved Internal Trainer capability through Trainer Development Program Show less

    • HRD Training
      • Jun 2002 - May 2004

      Conducted orientation sessions and arranged on-the-job training program &tutorial session for new employees. •Prepared training needs analysis for all department •Estimated Annual Budgeting for Internal & External Training Activity •Conducted internal training activity •Selected the external training vendor for in-house training program •Internal Trainer for soft skills & hard skills competencies (Company History, Panasonic Basic Philosophy &Principles, 5S (Workplace management), Kaizen (Continuous Improvement), Measurement skills, Zero Defect through PokaYoke system, Quality Control, Six Sigma) •Prepared all training equipment and administration support •Evaluated training effectiveness by Kirk Patrick Level •Updated Training Syllabus & Training Modules •Prepared Monthly Training Report for Top Management •Developed Job Description and Job Analysis for all position. •Improved Company Rules based on Labor Law &Regulation •Developed Performance Appraisal method based on MBO System •Developed Monthly Counseling Program for employee Show less

Education

  • Universitas Padjadjaran (Unpad)
    Master's degree, Magister Management Program
    2007 - 2009
  • National Institute of Technology, Bandung
    Bachelor's degree, Industrial Engineering
    1997 - 2002
  • SMA 5 Bandung
    Physical Sciences
    1994 - 1997

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