Experience

Evolve MMA

• Singapore
• Spectator Sports
• 1 - 100 Employee

• Senior Operations Executive

  • Jan 2022 - Present

• Operations Executive

  • Dec 2020 - Dec 2021



Andaz Singapore

• Singapore
• Hospitality
• 100 - 200 Employee

• Guest Services Officer

  • Apr 2018 - Nov 2020

  • Committee member of the WBE (Well-being of the Earth) Campaign- Planned and hosted donation drives- Volunteered in charity fundraising events (Bake Sales, etc)• Assisted Manager in supervisory tasks including:- Performing internal audit checks- Coordinated billings and inventory checks for guestroom phones and duty phones across all departments- Training and supervision of new hires- Administering refresher training courses and materialsSkills include:- Managing all requests, queries and complaints from guests (walk-ins, calls and emails)- Handling various Front Office tasks related to Guest Services, Concierge Services (airport transfers, attractions/restaurant recommendations), Rooms and Dining



The Westin Singapore

• Singapore
• Hospitality
• 1 - 100 Employee

• Guest Services Agent

  • Mar 2017 - Aug 2017



Pan Pacific Singapore

• Singapore
• Hospitality
• 100 - 200 Employee

• Guest Services Agent

  • Sep 2016 - Dec 2016