Diāna Postoronka

Client Business Manager at BITE Latvija
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Contact Information
us****@****om
(386) 825-5501
Location
Saldus, Latvia, LV
Languages
  • Latvian Native or bilingual proficiency
  • Russian Professional working proficiency
  • English Professional working proficiency

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Bio

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Experience

  • BITE Latvija
    • Latvia
    • Telecommunications
    • 200 - 300 Employee
    • Client Business Manager
      • Apr 2023 - Present

    • Senior Client Manager
      • Mar 2014 - Apr 2023

    • Call center team leader assistant
      • May 2018 - Sep 2021

      Right hand of the call centre team leader. My main responsibilities were to motivate the team, create daily and monthly reports, follow up on productivity and deadline for employees goals. Increasing employees qualifications and teamwork, identify errors and find solutions to them. Completely replace the team leader in his absence.

    • Call center training expert
      • Jul 2017 - May 2018

      Training of new employees for starting work for the company, increasing the knowledge and qualifications of existing employees.

Education

  • Liepājas Valsts tehnikums
    High School Diploma, Banking and Financial Support Services
    2009 - 2013

Community

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