Dhwanil Patel

Information Technology Support Engineer at Platform 24
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English Full professional proficiency
  • Hindi Native or bilingual proficiency
  • Gujarati Native or bilingual proficiency
  • Marathi Native or bilingual proficiency

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Matthew Fakhoury

In my time working with Dhwanil, he has shown himself to be nothing less than a friendly, considerate and hard working individual. His altruistic nature, accompanied by his ability to work interdependently, with exceptional management and problem solving skills, are some of the more distinctive characteristics which I believe make Dhwanil an exemplary leader. I would recommended Dhwanil to anyone and wish him the best in his pursuit for a career in the IT sector.

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Credentials

  • Microsoft SC-300T00 - Microsoft Identity and Access Administrator
    DDLS
    Feb, 2022
    - Sep, 2024
  • Excel Skills for Business: Intermediate I
    Coursera
    May, 2020
    - Sep, 2024
  • Excel Skills for Business: Essentials
    Coursera
    Apr, 2020
    - Sep, 2024

Experience

  • Platform 24
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Support Engineer
      • Feb 2021 - Present

    • Service Desk Analyst
      • Nov 2020 - Present

    • IT Customer Support Analyst Intern
      • Oct 2020 - Nov 2020

  • Momento Hospitality
    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Duty Manager
      • Jan 2020 - Present

    • Bartender
      • Jul 2018 - Present

      My Duties includes manage the main bar, serving patrons, stock essential things, opening/closing the bar and make sure its proper hygiene is maintained.Every shift I gain new experience of different skills like customer service, management skills, organisation skills and many more.

    • Floor Lead
      • Jul 2018 - Jan 2020

      Recently got promoted to the crucial role of Hospitality. I am in-charge of designing opening/closing procedures, training new recruits, designing daily duties and incentive plans. In this role I gain experience on many skills such as leadership, management, customer experience, etc.

  • Domino's
    • Canada
    • Internet Publishing
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2017 - Mar 2018
  • Innoventaa Technology
    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Project Intern
      • Jul 2016 - May 2017

      Project: "Online Blood Service" (OBS) - (Non-functional prototype) Purpose: To search blood donors online via the designed website. Technology Used: HTML, JAVA, CSS, XML, JavaScript and SQL as the database. My role: Implemented back-end programming and some parts of the front-end platform. Project: "Online Blood Service" (OBS) - (Non-functional prototype) Purpose: To search blood donors online via the designed website. Technology Used: HTML, JAVA, CSS, XML, JavaScript and SQL as the database. My role: Implemented back-end programming and some parts of the front-end platform.

Education

  • Macquarie University
    Master of Information Technology, IT Management
    2017 - 2019
  • Gandhinagar Institute of Technology
    Bachelor's degree, Computer Engineering
    2013 - 2017

Community

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