Product Manager and Senior Engineer

• Mar 2022 - Dec 2022

Led product discovery & cross-collaboration to develop AI driven Fraud Detection API during UC Berkeley Master • Identified underserved $500M+ annual NFT fraud detection market opportunity through 37 customer interviews, quantitative and qualitative market research resulting in $60k investment to build NFT fraud alert API. • Defined API product specifications prioritizing scalability & integrations through Agile methodologies, resource management, financial modeling, technical… Show more Led product discovery & cross-collaboration to develop AI driven Fraud Detection API during UC Berkeley Master • Identified underserved $500M+ annual NFT fraud detection market opportunity through 37 customer interviews, quantitative and qualitative market research resulting in $60k investment to build NFT fraud alert API. • Defined API product specifications prioritizing scalability & integrations through Agile methodologies, resource management, financial modeling, technical feasibility exploration; MVP in 3 months refined w/ developer feedback. • Led 3-person Machine Learning (ML) team through technical judgment, experiments on Ethereum transaction graph to achieve 90% predictive accuracy of fraudulent crypto contracts. • Spearheaded cross-functional collaboration of 3 contractors & 2 data engineers to design, deploy microservices oriented AWS architecture for secure ML & scalable API development & product in 4 months. Show less Led product discovery & cross-collaboration to develop AI driven Fraud Detection API during UC Berkeley Master • Identified underserved $500M+ annual NFT fraud detection market opportunity through 37 customer interviews, quantitative and qualitative market research resulting in $60k investment to build NFT fraud alert API. • Defined API product specifications prioritizing scalability & integrations through Agile methodologies, resource management, financial modeling, technical… Show more Led product discovery & cross-collaboration to develop AI driven Fraud Detection API during UC Berkeley Master • Identified underserved $500M+ annual NFT fraud detection market opportunity through 37 customer interviews, quantitative and qualitative market research resulting in $60k investment to build NFT fraud alert API. • Defined API product specifications prioritizing scalability & integrations through Agile methodologies, resource management, financial modeling, technical feasibility exploration; MVP in 3 months refined w/ developer feedback. • Led 3-person Machine Learning (ML) team through technical judgment, experiments on Ethereum transaction graph to achieve 90% predictive accuracy of fraudulent crypto contracts. • Spearheaded cross-functional collaboration of 3 contractors & 2 data engineers to design, deploy microservices oriented AWS architecture for secure ML & scalable API development & product in 4 months. Show less

Futurist Policy Researcher (Data Lead)

• Oct 2021 - Dec 2022

Empowered data-driven decision making for the state’s policy scenarios across various dimensions for California’s next 100 years. • Set research requirements of future scenarios, regional data visualizations, and governance reporting for research team of 4 to create 13 California regional reports by co-creating research objectives with diverse CA100 commissioners across the state. • Identified 13 new opportunities for policy innovations to address regional challenges (e.g. economic… Show more Empowered data-driven decision making for the state’s policy scenarios across various dimensions for California’s next 100 years. • Set research requirements of future scenarios, regional data visualizations, and governance reporting for research team of 4 to create 13 California regional reports by co-creating research objectives with diverse CA100 commissioners across the state. • Identified 13 new opportunities for policy innovations to address regional challenges (e.g. economic cluster development, natural disaster planning, workforce development) by interviewing local regional residents and under-represented minorities to develop authentic and empathetic understanding. • Delivered Python-crafted data analysis and visualizations for demographic, political, financial, and industry data and statistics by using US Census API and California state databases to aid data-driven decision making for policymakers. Show less Empowered data-driven decision making for the state’s policy scenarios across various dimensions for California’s next 100 years. • Set research requirements of future scenarios, regional data visualizations, and governance reporting for research team of 4 to create 13 California regional reports by co-creating research objectives with diverse CA100 commissioners across the state. • Identified 13 new opportunities for policy innovations to address regional challenges (e.g. economic… Show more Empowered data-driven decision making for the state’s policy scenarios across various dimensions for California’s next 100 years. • Set research requirements of future scenarios, regional data visualizations, and governance reporting for research team of 4 to create 13 California regional reports by co-creating research objectives with diverse CA100 commissioners across the state. • Identified 13 new opportunities for policy innovations to address regional challenges (e.g. economic cluster development, natural disaster planning, workforce development) by interviewing local regional residents and under-represented minorities to develop authentic and empathetic understanding. • Delivered Python-crafted data analysis and visualizations for demographic, political, financial, and industry data and statistics by using US Census API and California state databases to aid data-driven decision making for policymakers. Show less

Founder, Product Manager

• Apr 2019 - Aug 2021

Created & implemented $600k data management platform (DMP) through a third-party API integration strategy • Invented scheduling, customer, invoicing DMP for tutoring centers to address aging operations, service pains to increase active students by 15%; owned development cycle while training 17 early-career engineers & designers. • Developed Figma and React.js, Django DMP prototypes on personal time to pitch to biz owners; rapidly iterated through weekly usability studies with… Show more Created & implemented $600k data management platform (DMP) through a third-party API integration strategy • Invented scheduling, customer, invoicing DMP for tutoring centers to address aging operations, service pains to increase active students by 15%; owned development cycle while training 17 early-career engineers & designers. • Developed Figma and React.js, Django DMP prototypes on personal time to pitch to biz owners; rapidly iterated through weekly usability studies with operations users and reporting to grow support, earning $10k initial contract. • Crafted zero-to-one product strategy focusing on productivity & quality with seamless third-party integrations (e.g. Google Classroom, Stripe, Twilio) to acquire 4 mom & pop tutoring centers securing $600k annual contracts. • Launched MVP by leading and executing a 4 month product roadmap empowering 3 tutoring centers to increase enrollment by 24%+ in 4 months and increase avg daily customer supported by 22%. Show less Created & implemented $600k data management platform (DMP) through a third-party API integration strategy • Invented scheduling, customer, invoicing DMP for tutoring centers to address aging operations, service pains to increase active students by 15%; owned development cycle while training 17 early-career engineers & designers. • Developed Figma and React.js, Django DMP prototypes on personal time to pitch to biz owners; rapidly iterated through weekly usability studies with… Show more Created & implemented $600k data management platform (DMP) through a third-party API integration strategy • Invented scheduling, customer, invoicing DMP for tutoring centers to address aging operations, service pains to increase active students by 15%; owned development cycle while training 17 early-career engineers & designers. • Developed Figma and React.js, Django DMP prototypes on personal time to pitch to biz owners; rapidly iterated through weekly usability studies with operations users and reporting to grow support, earning $10k initial contract. • Crafted zero-to-one product strategy focusing on productivity & quality with seamless third-party integrations (e.g. Google Classroom, Stripe, Twilio) to acquire 4 mom & pop tutoring centers securing $600k annual contracts. • Launched MVP by leading and executing a 4 month product roadmap empowering 3 tutoring centers to increase enrollment by 24%+ in 4 months and increase avg daily customer supported by 22%. Show less

Security Consultant (API Product Lead)

• Dec 2020 - Jul 2021

Invented & delivered $20M Agile Security Framework (ASF) as dual-roles: product manager & technical consultant •Managed 20 persons effort to remediate critical API vulnerabilities including cross-functional product, engineering teams to reduce $5B SIM-swap fraud as security consultant, earning $5M in new contracts. •Pioneered & delivered ASF to integrate API security review throughout - previously only after launch - Fortune 500 client’s product development lifecycle by… Show more Invented & delivered $20M Agile Security Framework (ASF) as dual-roles: product manager & technical consultant •Managed 20 persons effort to remediate critical API vulnerabilities including cross-functional product, engineering teams to reduce $5B SIM-swap fraud as security consultant, earning $5M in new contracts. •Pioneered & delivered ASF to integrate API security review throughout - previously only after launch - Fortune 500 client’s product development lifecycle by coordinating 7 global teams, securing $2M in new annual work. •Set product roadmap for ASF automation with estimated market sizing to persuade leadership to invest in ASF as the security practice’s first Agile product and service. Product led to $13M in annual service & licensing revenues.

Security Consulting Senior Analyst (API Product Developer)

• Jul 2018 - Dec 2020

Public Policy Researcher

• Mar 2018 - Jun 2018

Communicated to US House and Senate members with data-driven research by evaluating transit financing strategy (value capture) for infrastructure bill. • Researched 10 value capture options for public transit projects to aid research on proposed public infrastructure bill; evaluated financial impact of value capture to federal and local governments for Congressional aids • Performed regression analysis determining the role of value capture finance in supporting capital intensive… Show more Communicated to US House and Senate members with data-driven research by evaluating transit financing strategy (value capture) for infrastructure bill. • Researched 10 value capture options for public transit projects to aid research on proposed public infrastructure bill; evaluated financial impact of value capture to federal and local governments for Congressional aids • Performed regression analysis determining the role of value capture finance in supporting capital intensive public transit infrastructure projects. Communicated results to various researchers and Congressional aids Show less Communicated to US House and Senate members with data-driven research by evaluating transit financing strategy (value capture) for infrastructure bill. • Researched 10 value capture options for public transit projects to aid research on proposed public infrastructure bill; evaluated financial impact of value capture to federal and local governments for Congressional aids • Performed regression analysis determining the role of value capture finance in supporting capital intensive… Show more Communicated to US House and Senate members with data-driven research by evaluating transit financing strategy (value capture) for infrastructure bill. • Researched 10 value capture options for public transit projects to aid research on proposed public infrastructure bill; evaluated financial impact of value capture to federal and local governments for Congressional aids • Performed regression analysis determining the role of value capture finance in supporting capital intensive public transit infrastructure projects. Communicated results to various researchers and Congressional aids Show less

UI/UX Product Management Consultant

• Jan 2018 - Mar 2018

Design and deliver user research-driven learner feedback feature to improve retention of new users on a learning management system. • Discovered UX issues affecting new user retention (previously a 60% drop-off rate after signup) after first learning module by analyzing data from feature usage patterns, customer segmentation, and 15 user interviews of learning experience. • Workshopped journey maps and storyboards of module feedback feature by conducting secondary academic research… Show more Design and deliver user research-driven learner feedback feature to improve retention of new users on a learning management system. • Discovered UX issues affecting new user retention (previously a 60% drop-off rate after signup) after first learning module by analyzing data from feature usage patterns, customer segmentation, and 15 user interviews of learning experience. • Workshopped journey maps and storyboards of module feedback feature by conducting secondary academic research, usability testing to improve user learning behavior, memory, and experience. • Delivered both learner portal features and admin (teacher) portal features by leading remote team of 5 (1 designer, 2 React.js developers, 1 sales, 1 ML researcher) and documenting and articulating product specifications including connecting internal APIs and Contentful API Show less Design and deliver user research-driven learner feedback feature to improve retention of new users on a learning management system. • Discovered UX issues affecting new user retention (previously a 60% drop-off rate after signup) after first learning module by analyzing data from feature usage patterns, customer segmentation, and 15 user interviews of learning experience. • Workshopped journey maps and storyboards of module feedback feature by conducting secondary academic research… Show more Design and deliver user research-driven learner feedback feature to improve retention of new users on a learning management system. • Discovered UX issues affecting new user retention (previously a 60% drop-off rate after signup) after first learning module by analyzing data from feature usage patterns, customer segmentation, and 15 user interviews of learning experience. • Workshopped journey maps and storyboards of module feedback feature by conducting secondary academic research, usability testing to improve user learning behavior, memory, and experience. • Delivered both learner portal features and admin (teacher) portal features by leading remote team of 5 (1 designer, 2 React.js developers, 1 sales, 1 ML researcher) and documenting and articulating product specifications including connecting internal APIs and Contentful API Show less

Public Economics Research Assistant

• Jan 2018 - Mar 2018

Microeconomic research on the long term effects of the Civilian Conservation Corp implemented during the Great Depression to examine the return on publicly funded job relief programs. - Performed data and regressional analysis on dataset of over 10,000 Social Security accounts that followed participants from the Civilian Conservation Corp. - Collaborated with Professor Adriana Lleras-Muney and Professor Rodrigo Pinto to create statistically independent and significant experiments… Show more Microeconomic research on the long term effects of the Civilian Conservation Corp implemented during the Great Depression to examine the return on publicly funded job relief programs. - Performed data and regressional analysis on dataset of over 10,000 Social Security accounts that followed participants from the Civilian Conservation Corp. - Collaborated with Professor Adriana Lleras-Muney and Professor Rodrigo Pinto to create statistically independent and significant experiments within the dataset. Show less Microeconomic research on the long term effects of the Civilian Conservation Corp implemented during the Great Depression to examine the return on publicly funded job relief programs. - Performed data and regressional analysis on dataset of over 10,000 Social Security accounts that followed participants from the Civilian Conservation Corp. - Collaborated with Professor Adriana Lleras-Muney and Professor Rodrigo Pinto to create statistically independent and significant experiments… Show more Microeconomic research on the long term effects of the Civilian Conservation Corp implemented during the Great Depression to examine the return on publicly funded job relief programs. - Performed data and regressional analysis on dataset of over 10,000 Social Security accounts that followed participants from the Civilian Conservation Corp. - Collaborated with Professor Adriana Lleras-Muney and Professor Rodrigo Pinto to create statistically independent and significant experiments within the dataset. Show less

Project Manager

• Aug 2016 - Mar 2018

- Establish AGILE workflow for 10 team members - Lead full stack product development using React Native, Django - Design scalable applications for 20,000 users at UCLA including students and visitors - Establish AGILE workflow for 10 team members - Lead full stack product development using React Native, Django - Design scalable applications for 20,000 users at UCLA including students and visitors

Director of Web Development/Tech

• Jun 2015 - Mar 2018

- Manage AGILE projects involving machine learning, data analytics, and full stack CMS - Coded the Bruin Bash website www.bruinbash.ucla.edu; over 20,000 unique views - Designing Android and IOS apps for event registration/updates - Manage AGILE projects involving machine learning, data analytics, and full stack CMS - Coded the Bruin Bash website www.bruinbash.ucla.edu; over 20,000 unique views - Designing Android and IOS apps for event registration/updates

Risk Assurance ARCA Intern

• Jun 2017 - Sep 2017

• Translate client's (regional Japanese bank) Demand Deposit Account system containing 700,000 lines of COBOL code from code to business process flows and decision tables • Optimize project management work by performing analysis on inventory of 6000 COBOL functions • Package and coordinate final client deliverables between project team and client • Automate documentation inventory and dictionary updates; reducing 72 hours of manual work to 5 minutes • Translate client's (regional Japanese bank) Demand Deposit Account system containing 700,000 lines of COBOL code from code to business process flows and decision tables • Optimize project management work by performing analysis on inventory of 6000 COBOL functions • Package and coordinate final client deliverables between project team and client • Automate documentation inventory and dictionary updates; reducing 72 hours of manual work to 5 minutes

Business Operations Intern

• Mar 2017 - Jun 2017

• Prepare, research, and design investor/market research slide decks • Conduct market research; primarily food industry - over 100 hours • Build web scraping tools for Facebook market research - scrapped over 1,000,000 Facebook comments • Prepare, research, and design investor/market research slide decks • Conduct market research; primarily food industry - over 100 hours • Build web scraping tools for Facebook market research - scrapped over 1,000,000 Facebook comments

Founder, Director, Instructor

• May 2015 - Jan 2017

• Teach and create curriculum for web design, C++, Java, Python, and Unity for elementary to high school students; 300 total students; 8 students intern at Coder Central • Directed marketing, operations, and content for three, week-long bootcamps; $50,000+ in revenue • Manage journal entries, cash disbursement, accounts receivable, income statement, balance sheet in Excel • Lead and taught web design team of 10 including graphic designers and coders to create… Show more • Teach and create curriculum for web design, C++, Java, Python, and Unity for elementary to high school students; 300 total students; 8 students intern at Coder Central • Directed marketing, operations, and content for three, week-long bootcamps; $50,000+ in revenue • Manage journal entries, cash disbursement, accounts receivable, income statement, balance sheet in Excel • Lead and taught web design team of 10 including graphic designers and coders to create www.codercentral.org; 80,000 unique visitors in 6 months • Optimized digital marketing strategy by improving SEO, creating online content, writing monthly newsletters, and improving social media engagement by 30% • Established and ran free 6 week Code Camp for 30 elementary to high school students teaching C++ and web design; invited guest speakers from UCLA, Google, Civitas Learning; received $1,000 in donations Direct Coder Con – hackathon for local Tri-Valley students; managed sponsorship by Zoho; Ran workshops in web design, college prep; outreached to speakers from Oracle and Zoho; over 170 attendees; Negotiating with Heroku (Salesforce), Pebble, Girls Innovate, Young Ivy Academy for second and third Coder Cons in San Francisco and Milpitas respectively Show less • Teach and create curriculum for web design, C++, Java, Python, and Unity for elementary to high school students; 300 total students; 8 students intern at Coder Central • Directed marketing, operations, and content for three, week-long bootcamps; $50,000+ in revenue • Manage journal entries, cash disbursement, accounts receivable, income statement, balance sheet in Excel • Lead and taught web design team of 10 including graphic designers and coders to create… Show more • Teach and create curriculum for web design, C++, Java, Python, and Unity for elementary to high school students; 300 total students; 8 students intern at Coder Central • Directed marketing, operations, and content for three, week-long bootcamps; $50,000+ in revenue • Manage journal entries, cash disbursement, accounts receivable, income statement, balance sheet in Excel • Lead and taught web design team of 10 including graphic designers and coders to create www.codercentral.org; 80,000 unique visitors in 6 months • Optimized digital marketing strategy by improving SEO, creating online content, writing monthly newsletters, and improving social media engagement by 30% • Established and ran free 6 week Code Camp for 30 elementary to high school students teaching C++ and web design; invited guest speakers from UCLA, Google, Civitas Learning; received $1,000 in donations Direct Coder Con – hackathon for local Tri-Valley students; managed sponsorship by Zoho; Ran workshops in web design, college prep; outreached to speakers from Oracle and Zoho; over 170 attendees; Negotiating with Heroku (Salesforce), Pebble, Girls Innovate, Young Ivy Academy for second and third Coder Cons in San Francisco and Milpitas respectively Show less

Lifeguard, Swim Instructor

• Jun 2013 - Sep 2014

- Coached 200 swimmers in 4 competitive strokes, starts and turns. - Supervised patron safety; aided special events (Community Swim Day, birthday parties); performed janitorial duties around the facility - Coached 200 swimmers in 4 competitive strokes, starts and turns. - Supervised patron safety; aided special events (Community Swim Day, birthday parties); performed janitorial duties around the facility