Dhruvin Doshi

Machine Learning Product Manager, Voice AI at Call Box
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US
Languages
  • English -
  • French -
  • Hindi -
  • Marathi -
  • Gujarati -

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Credentials

  • Learning Bash Scripting
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Introduction to CSS
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Building a Recommendation System with Python Machine Learning & AI
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Unmanned Vehicle Systems
    The University of Texas at Arlington
    Jan, 2020
    - Nov, 2024
  • Learning Python Generators
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Learning the Python 3 Standard Library
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Machine Learning and AI Foundations: Recommendations
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Programming Foundations: Algorithms
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Programming Foundations: Data Structures
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • Python Essential Training
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • ARM University Program Training Course
    Eduvance
    Jul, 2015
    - Nov, 2024
  • Summer Industrial Training in Embedded Systems
    Eduvance
    Jul, 2015
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Machine Learning Product Manager, Voice AI
      • Jan 2022 - Present

      - Lead Engineer on the product feature 'Voice Recognition', a state-of-the-art build across the Sales, Service, and Healthcare industries that helps our clients very effectively on the Reporting side.- With our constant efforts on the R&D side, we continue to improve and adapt the latest technology to make a better product feature.

    • Machine Learning Engineer
      • Feb 2020 - Apr 2022

      • Business Intelligence Developer/ML Engineer• Applying machine learning and A.I. to our product to draw efficiencies from our crowd-sourced review platform, make actionable insights from our wealth of data, and apply intelligence to our telephony features.• Creating and maintaining the entire ML process, including researching solutions, gathering data, cleaning data, extracting features, building models, validating models, prototyping solutions, and deploying solutions to production.• Built pipelines to differentiate b/w calls marked under pre-established categories by extracting categorical and text features from the audio data.• Worked with business stakeholders to discuss opportunities where AI can be used to solve problems and develop new product features.• Currently working on revamping the Voice Recognition feature in our product that is utilized in Reporting by a huge number of our clients.• Solved customer support cases for features like voice recognition, facial recognition, and sentiment analysis. Show less

    • Graduate Student Assistant
      • Apr 2018 - Dec 2019

      •Analyzing and Supervising the on-demand Rideshare service on-campus and reporting to the Asst. Director of Parking & Transportation by status reports and Gantt charts. •Analyzing and Supervising the on-demand Rideshare service on-campus and reporting to the Asst. Director of Parking & Transportation by status reports and Gantt charts.

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Sales Associate
      • May 2018 - Aug 2018

      •Assisted in stocking, inventory planning and providing quality customer service. •Assisted in stocking, inventory planning and providing quality customer service.

    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Public Relations Officer
      • Jan 2014 - Jul 2015

      •Cofounder and PR Head of the Alumni Cell under the direct supervision of the principal, first of its kind that bridges the gap between students and alumni and carried out some important student benefit programs like the 'Alumni Mentorship Program '14 & '15'. •Cofounder and PR Head of the Alumni Cell under the direct supervision of the principal, first of its kind that bridges the gap between students and alumni and carried out some important student benefit programs like the 'Alumni Mentorship Program '14 & '15'.

    • India
    • E-Learning Providers
    • 1 - 100 Employee
    • Summer Industrial Training in Embedded Systems
      • May 2015 - Jun 2015

      • Studied ARM 'Mbed' platform, ARM Embedded Systems Programming, and Cypress programmable System on Chip to implement the following projects: Light Intensity Meter, Wireless Sensor Node for Temperature Sensing, Surface level measurement, Proximity Sensor, Data Acquisition System. • Studied ARM 'Mbed' platform, ARM Embedded Systems Programming, and Cypress programmable System on Chip to implement the following projects: Light Intensity Meter, Wireless Sensor Node for Temperature Sensing, Surface level measurement, Proximity Sensor, Data Acquisition System.

Education

  • The University of Texas at Arlington
    Master of Science - MS, Computer Engineering
    2017 - 2019
  • K J Somaiya College of Engineering Vidyanagar Campus Vidyavihar Mumbai-400 077
    Bachelor of Engineering - BE, Electrical and Electronics Engineering
    2012 - 2016
  • A A V PATEL Junior Science College
    Computer Science
    2010 - 2012

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