Dhruvin Doshi
Machine Learning Product Manager, Voice AI at Call Box- Claim this Profile
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Topline Score
Bio
Credentials
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Learning Bash Scripting
LinkedInApr, 2020- Nov, 2024 -
Introduction to CSS
LinkedInMar, 2020- Nov, 2024 -
Building a Recommendation System with Python Machine Learning & AI
LinkedInJan, 2020- Nov, 2024 -
Unmanned Vehicle Systems
The University of Texas at ArlingtonJan, 2020- Nov, 2024 -
Learning Python Generators
LinkedInDec, 2019- Nov, 2024 -
Learning the Python 3 Standard Library
LinkedInDec, 2019- Nov, 2024 -
Machine Learning and AI Foundations: Recommendations
LinkedInDec, 2019- Nov, 2024 -
Programming Foundations: Algorithms
LinkedInDec, 2019- Nov, 2024 -
Programming Foundations: Data Structures
LinkedInNov, 2019- Nov, 2024 -
Python Essential Training
LinkedInNov, 2019- Nov, 2024 -
ARM University Program Training Course
EduvanceJul, 2015- Nov, 2024 -
Summer Industrial Training in Embedded Systems
EduvanceJul, 2015- Nov, 2024
Experience
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Call Box
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United States
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Software Development
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100 - 200 Employee
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Machine Learning Product Manager, Voice AI
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Jan 2022 - Present
- Lead Engineer on the product feature 'Voice Recognition', a state-of-the-art build across the Sales, Service, and Healthcare industries that helps our clients very effectively on the Reporting side.- With our constant efforts on the R&D side, we continue to improve and adapt the latest technology to make a better product feature.
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Machine Learning Engineer
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Feb 2020 - Apr 2022
• Business Intelligence Developer/ML Engineer• Applying machine learning and A.I. to our product to draw efficiencies from our crowd-sourced review platform, make actionable insights from our wealth of data, and apply intelligence to our telephony features.• Creating and maintaining the entire ML process, including researching solutions, gathering data, cleaning data, extracting features, building models, validating models, prototyping solutions, and deploying solutions to production.• Built pipelines to differentiate b/w calls marked under pre-established categories by extracting categorical and text features from the audio data.• Worked with business stakeholders to discuss opportunities where AI can be used to solve problems and develop new product features.• Currently working on revamping the Voice Recognition feature in our product that is utilized in Reporting by a huge number of our clients.• Solved customer support cases for features like voice recognition, facial recognition, and sentiment analysis. Show less
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Graduate Student Assistant
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Apr 2018 - Dec 2019
•Analyzing and Supervising the on-demand Rideshare service on-campus and reporting to the Asst. Director of Parking & Transportation by status reports and Gantt charts. •Analyzing and Supervising the on-demand Rideshare service on-campus and reporting to the Asst. Director of Parking & Transportation by status reports and Gantt charts.
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Follett
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United States
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Education Administration Programs
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700 & Above Employee
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Sales Associate
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May 2018 - Aug 2018
•Assisted in stocking, inventory planning and providing quality customer service. •Assisted in stocking, inventory planning and providing quality customer service.
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Alumni Cell KJSCE
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India
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Non-profit Organizations
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1 - 100 Employee
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Public Relations Officer
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Jan 2014 - Jul 2015
•Cofounder and PR Head of the Alumni Cell under the direct supervision of the principal, first of its kind that bridges the gap between students and alumni and carried out some important student benefit programs like the 'Alumni Mentorship Program '14 & '15'. •Cofounder and PR Head of the Alumni Cell under the direct supervision of the principal, first of its kind that bridges the gap between students and alumni and carried out some important student benefit programs like the 'Alumni Mentorship Program '14 & '15'.
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Eduvance
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India
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E-Learning Providers
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1 - 100 Employee
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Summer Industrial Training in Embedded Systems
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May 2015 - Jun 2015
• Studied ARM 'Mbed' platform, ARM Embedded Systems Programming, and Cypress programmable System on Chip to implement the following projects: Light Intensity Meter, Wireless Sensor Node for Temperature Sensing, Surface level measurement, Proximity Sensor, Data Acquisition System. • Studied ARM 'Mbed' platform, ARM Embedded Systems Programming, and Cypress programmable System on Chip to implement the following projects: Light Intensity Meter, Wireless Sensor Node for Temperature Sensing, Surface level measurement, Proximity Sensor, Data Acquisition System.
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Education
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The University of Texas at Arlington
Master of Science - MS, Computer Engineering -
K J Somaiya College of Engineering Vidyanagar Campus Vidyavihar Mumbai-400 077
Bachelor of Engineering - BE, Electrical and Electronics Engineering -
A A V PATEL Junior Science College
Computer Science