Operations and Project Manager

• May 2022 - Present

Quality Assurance/Occupational Health & Safety Manager

• May 2018 - Present

Accountable for the management and review of quality control and health and safety systems for engineering consultants; preparing for audits, leading projects which integrate technology and streamline processes, communicating with vendors, and accompanying engineers on inspections.Deliver Health & Safety/Quality training and orientation to ensure new employees are well-versed on all internal policies and procedures.Maintain ISO 9001 certification by monitoring and implementing quality procedures, working towards API Spec Q1 certification, with a focus on the SECOR three-year audit.Employ thorough knowledge of HSE requirements to ensure preparedness for audits both internal and via third-party consultancy.Took the initiative in implementing an ERP system which serves to aid in developing quotes for clients by analyzing POs and working hours for similar previous projects and compiling a plan which is harmonized between profitability and customer satisfaction.Complete all relevant documentation, sending out requests for proposals for materials and services, entering job information into ERP, and creating job traveler listing all project requirements.Oversee on-time delivery of materials, adjusting quality processes based on any changes that occur, while managing overall project progress to ensure adherence to schedule and budget plans.Conduct examination of final specifications, ensuring non-destructive testing is complete, reviewing shipping documents and certificates of origin for Alaska-based projects, and completing customs applications as required.Manage close-out of projects using the ERP system, receiving visual representations of project status, removing projects from ERP system, and storing data in electronic folders on the server.Collaborate with Engineers, Shop Foreman, and Senior Management in managing projects from initiation through to close, adopting leadership and managerial responsibilities in the absence of President and Engineers. Show less

Line Cook

• May 2016 - Aug 2016

Exemplified high-level customer service in accordance with all internal and industry-standard policies, procedures, and HSE legislation. Maintained a productive and dedicated work ethic in a high-energy kitchen environment. Exemplified high-level customer service in accordance with all internal and industry-standard policies, procedures, and HSE legislation. Maintained a productive and dedicated work ethic in a high-energy kitchen environment.

Customer Service Agent

• Aug 2013 - Nov 2013

Provided high-level customer care in all interactions, completing check-in and boarding of passengers, attending to guest inquiries, assisting passengers with special needs, and conducting flight and baggage claim procedures per company policy and industry regulations. Provided high-level customer care in all interactions, completing check-in and boarding of passengers, attending to guest inquiries, assisting passengers with special needs, and conducting flight and baggage claim procedures per company policy and industry regulations.

Line Cook

• Jul 2010 - Jun 2013

Assisted in the organization and maintenance of a fast-paced kitchen environment with a focus on safety and prompt and accurate service. Provided training to new employees, delegating tasks on each shift accordingly. Assisted in the organization and maintenance of a fast-paced kitchen environment with a focus on safety and prompt and accurate service. Provided training to new employees, delegating tasks on each shift accordingly.

Senior Ride Operator

• May 2009 - Aug 2009

Implemented procedures to ensure guest safety, meeting all service targets consistently to exceed expectation and provide exceptional guest experiences. Implemented procedures to ensure guest safety, meeting all service targets consistently to exceed expectation and provide exceptional guest experiences.