Manager

• Jan 2022 - Present

Senior Consultant

• Mar 2011 - Mar 2022

Working as Senior Systems Engineer. • Working on CyberSecurity related work. Processing VA, IVS and external Scans • Working on MDR related work • Working on Microsoft Azure Planning, Migrations and deployments. • Working on Multiple domains including Microsoft Dynamics products • Working on Vmware and Hyper-V platforms. • Working on Microsoft azure migration projects • Working on Windows server related issues • Worked on SQL server installation, configuration, performance tuning and troubleshooting.. • Migration of VMs from Amazon to Azure. Microsoft Dynamics CRM Administration and Implementation • Installation of CRM Application which involves installation of AD, SQL, SSRS component, IIS on windows servers • Configuring CRM on IFD (Internet Facing deployment) which will enable CRM access over internet o Install and configuration of ADFS server. This is will handle authentication requests for CRM o Configuring Internal and external DNS o Assigning Public IPs to CRM app and ADFS server o Configuring Internal and external Firewall o Configuring certificates for CRM and ADFS o Troubleshooting CRM access related issues • Configuring Outlook client for CRM • Customization of CRM. • Troubleshooting SSRS reports related issues. • Providing support to hosted CRM i.e. CRM online related issues SQL Server: • Installation and configuration of SQL server. • Troubleshooting issues related to installation and connectivity to SQL server. • Moving Databases from one drive/hard disk another when replication is configured. • Monitoring activity and performance using SQL Profiler. • Performance tuning of SQL server. • Worked with SQLIO for hard disk performance testing of SQL server. • Configuring backups and maintenance plans. Microsoft Dynamics GP Administration and Implementation • Worked on installing and configuring Dynamics GP. • Upgrading GP from 10, 2013 to 2015. • Migration of GP. • Creating Installation templates and Deploying SSRS and excel reports

Support Engineer

• Nov 2010 - Mar 2011

Microsoft Dynamics CRM involves various stack technologies like AD, SQL, IIS, and Networking. My main role was to provide support all of these stack technologies and Application related issues. 1. Installation of CRM server which involves installation of AD,SQL, SSRS IIS servers 2. Configuring CRM on IFD. 3. Configuring Outlook client for CRM 4. Customization of CRM. 5. Troubleshooting reports related issues 6. Providing support to hosted CRM i.e. CRM online related issues Microsoft Dynamics CRM involves various stack technologies like AD, SQL, IIS, and Networking. My main role was to provide support all of these stack technologies and Application related issues. 1. Installation of CRM server which involves installation of AD,SQL, SSRS IIS servers 2. Configuring CRM on IFD. 3. Configuring Outlook client for CRM 4. Customization of CRM. 5. Troubleshooting reports related issues 6. Providing support to hosted CRM i.e. CRM online related issues

Support Engineer

• Sep 2007 - Oct 2010

Team Leader-Technology operations: • Managing Active Directory (ADS) in Windows 2003 server. • Configuring RIS and Windows Deployment services for bulk installations of Computers. • Configuring IP Phones using Cisco Call managers (CCM) • Working with KBox Management Appliance o Configuring printers as network printers. • SQL Server administration o Good in troubleshooting Citrix performance related issue Team Leader-Technology operations: • Managing Active Directory (ADS) in Windows 2003 server. • Configuring RIS and Windows Deployment services for bulk installations of Computers. • Configuring IP Phones using Cisco Call managers (CCM) • Working with KBox Management Appliance o Configuring printers as network printers. • SQL Server administration o Good in troubleshooting Citrix performance related issue