Experience

LG Electronics Canada

• Canada
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Direct Mobile Service Technician

  • Sep 2022 - Present

  Responsible for diagnosing and repairing all major appliances, managing spare parts inventory, and performing several other administrative tasks on a daily basis. Specific duties include:  Travel offsite to customer's residences to perform maintenance and repair of LG's appliances to ensure top product performance.  Conducts technical diagnosis and perform repairs on a variety of electronics and home appliances.  Assessing the extent of the problem, document findings, and make decisions to repair the product and/or replace parts.  Immediately and accurately process paperwork and perform data entry upon completion of each job.  Pre-screen future service calls by obtaining necessary information to help diagnose problem prior to arriving at customer’s home.  Meet or exceed company metrics (customer satisfaction, fix right first time, revisits,parts management, On Time %). Show less



ARS Repair and Installation Services inc

• Canada
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Appliance Repair Technician

  • Aug 2021 - Sep 2022

  * Visit each customer's home listed in work orders, understand and explain the cause of the problem, and repair the machine. * Prepare estimates for repair on given work orders. * Repair and service major home appliances such as fridges, ovens, dishwashers, washing machines, laundry dryers and microwaves. * Use the product service manual and schematic diagrams to troubleshoot the issue within the appliance. * Use specialized tools provided by the company to reprogram appliances as well as reassemble them using hand/power tools. Consult with the manufacturer for warranty coverage. * Advise customers on how to use the appliances by noting important points to be taken care of. Show less



Texas A&M University-Kingsville

• United States
• Higher Education
• 700 & Above Employee

• Graduate Research Assistant

  • Sep 2019 - May 2021



POINTER INSTRUMENTS PRIVATE LIMITED

• India
• Machinery Manufacturing
• 1 - 100 Employee

• Mechanical Engineer

  • Jun 2016 - Dec 2017

  Analyzed and improved our company homepage by implementing caching and optimizing static images thereby improving load times by 15%. Prepared samples in AutoCAD and Solidworks and tracked progress of a client installing new piece of packing line equipment to improve performance. Leads team with strong communication and presentation skills and the ability to coordinate with staff, management, and vendors to achieve maximum results. Analyzed and improved our company homepage by implementing caching and optimizing static images thereby improving load times by 15%. Prepared samples in AutoCAD and Solidworks and tracked progress of a client installing new piece of packing line equipment to improve performance. Leads team with strong communication and presentation skills and the ability to coordinate with staff, management, and vendors to achieve maximum results.



Apex Fluidomatics Pvt Ltd

• GIDC Naroda, Ahmedabad, Gujarat 382330, India

• Mechanical Engineering Intern

  • Jan 2015 - Dec 2015

  Working principles of hydraulic cylinders in different industries. Working principles of horizontal and vertical honing machine and possibilities for increasing the length of the machine without changing its stroke length. Working principles of hydraulic cylinders in different industries. Working principles of horizontal and vertical honing machine and possibilities for increasing the length of the machine without changing its stroke length.