Dhruv Arora
Information Technology Administrator at Wellington-Dufferin-Guelph Public Health- Claim this Profile
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Bio
Kalpesh Lad
I had the pleasure of teaching Dhruv in his final semester, in my IT environment planning course. Dhruv was methodical in his problem solving, and his solutions showed the care he took in his work. He was accepting of feedback on continued improvement and that was reflected in his later assignments. Dhruv would be a valuable member of any team and his willingness to learn and contribute to solving technical problems would be an asset.
Kalpesh Lad
I had the pleasure of teaching Dhruv in his final semester, in my IT environment planning course. Dhruv was methodical in his problem solving, and his solutions showed the care he took in his work. He was accepting of feedback on continued improvement and that was reflected in his later assignments. Dhruv would be a valuable member of any team and his willingness to learn and contribute to solving technical problems would be an asset.
Kalpesh Lad
I had the pleasure of teaching Dhruv in his final semester, in my IT environment planning course. Dhruv was methodical in his problem solving, and his solutions showed the care he took in his work. He was accepting of feedback on continued improvement and that was reflected in his later assignments. Dhruv would be a valuable member of any team and his willingness to learn and contribute to solving technical problems would be an asset.
Kalpesh Lad
I had the pleasure of teaching Dhruv in his final semester, in my IT environment planning course. Dhruv was methodical in his problem solving, and his solutions showed the care he took in his work. He was accepting of feedback on continued improvement and that was reflected in his later assignments. Dhruv would be a valuable member of any team and his willingness to learn and contribute to solving technical problems would be an asset.
Credentials
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Verified International Academic Qualifications
World Education ServicesMar, 2022- Nov, 2024 -
Dell Client Foundations
Dell TechnologiesAug, 2021- Nov, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftJan, 2021- Nov, 2024 -
CompTIA A+ (220-1001)
UdemyOct, 2020- Nov, 2024 -
CompTIA A+ Certification
CompTIAOct, 2022- Nov, 2024 -
Standard First Aid CPR/AED Level C
Canadian Red CrossSep, 2022- Nov, 2024
Experience
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Wellington-Dufferin-Guelph Public Health
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Canada
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Hospitals and Health Care
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100 - 200 Employee
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Information Technology Administrator
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Nov 2022 - Present
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LUMINOR Environmental Inc.
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Canada
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Environmental Services
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1 - 100 Employee
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IT Support Technician
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Mar 2021 - Nov 2022
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Labusch Skywear Inc.
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Canada
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Retail Apparel and Fashion
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1 - 100 Employee
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Information Technology Help Desk Technician
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May 2019 - Mar 2021
-Served as first point of contact for users seeking assistance onsite, phone or email.-Performed remote troubleshooting through diagnostic techniques and pertinent questions.-Determine best solution based on issue and details provided by users.-Recorded events and problems and their resolution in logs.-Follow-up and update customer status and information.-Moved entire infrastructure to up-to-date operating systems.-Provided expertise in moving company's website from Word Press to Shopify.-Onsite migration from MACOS to Windows 10 using BootCamp Utility.-Assisted with other areas of business as required.-Created onsite backup for SAN. Show less
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Production Specialist
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Jun 2019 - Dec 2020
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Education
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2019 - 2020
Conestoga College
Post Graduate Diploma (Graduate With Distinction), Network and System Administration/Administrator -
2015 - 2018
University of Mumbai
Bachelor's degree, Information Technology
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