Experience

Greaves Tours LLC

• United States
• Travel Arrangements
• 1 - 100 Employee

• Senior Executive Travel

  • Feb 2009 - Present

  Presently working with Greaves Travel as Senior Travel executive. Greaves Travel is highly specialized and acts as a Consolidator and Wholesaler for British Airways. Greaves Travel L.L.C. exclusively sells British Airways at international consolidator or wholesale fare levels. As Senior Executive my work profile includes:- Resolving reservations and ticketing queries of Travel agents. Researching travel options & presenting the best deals in terms of travel requirements. Ensure all reservations are processed accurately and in accordance. Building strong relationship with clients. Promoting to generate sales and ensuring timely issuance of tickets. Handling high numbers of incoming calls from direct customers and travel trade. To supervise shifts, assisting and monitoring the work flow. Training and mentoring new entrants to ensure compliance with work floor requirements.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Travel executive

  • Apr 2008 - Feb 2009

  As travel consultant my work profiles includes:- To resolve queries of customers regarding ticketing/reservation. Making Reservations on Amadeus.Researching travel options & presenting the best deals in terms of travel requirements. Follow up with the customers.



Make My trip

• travel consultant

  • Mar 2007 - Apr 2008