Experience

University of Florida Research

• United States
• Research Services
• 1 - 100 Employee

• Application Developer Analyst

  • May 2023 - Present

  Gainesville, Florida, United States



Stephen C. O'Connell Center

• United States
• Entertainment Providers
• 1 - 100 Employee

• Audience Development Senior Supervisor

  • Sep 2022 - May 2023

  Gainesville, Florida, United States - Oversaw daily box office operations and managed a team of 12 Audience Development Assistants tasked with selling event tickets, promoting the venue, and providing excellent customer service. - Utilized Ticketmaster Classic command-line interface (CLI) to sell tickets to special events, amend ticket issues, and assist in manipulating event manifests. - Mentored new employees by guiding them through various training routines, including Ticketmaster CLI software and techniques to… Show more - Oversaw daily box office operations and managed a team of 12 Audience Development Assistants tasked with selling event tickets, promoting the venue, and providing excellent customer service. - Utilized Ticketmaster Classic command-line interface (CLI) to sell tickets to special events, amend ticket issues, and assist in manipulating event manifests. - Mentored new employees by guiding them through various training routines, including Ticketmaster CLI software and techniques to provide services in line with the high standards of the box office.

• Audience Development Supervisor

  • Aug 2022 - Sep 2022

  Gainesville, Florida, United States

• Audience Development Assistant

  • Jul 2022 - Aug 2022

  Gainesville, Florida, United States